{"id":1667353,"url":"https://alion.io/job/tyler-technologies-systems-implementation-consultant","title":"Systems Implementation Consultant","company":{"id":179690,"name":"Tyler Technologies","domain":"tyler.com","url":"https://alion.io/company/tyler-technologies","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-02T06:14:42Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-08T21:34:16Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Description\nThe Systems Implementation Consultant is responsible for configuring the software and delivering high quality knowledge transfer services to clients allowing them to use Tyler software products efficiently and effectively to achieve daily operations. The incumbent consults and partners with clients to gain a comprehensive understanding of workflow, business/technical requirements and needs to ensure that the knowledge transfer addresses client’s needs. The Systems Implementation Consultant ensures that the transition to Tyler software is completed according to predetermined timelines and establishes a positive baseline for the new relationship between the client site and Tyler Technologies.\nResponsibilities\nProvide professional services such as consultation, software readiness, and education to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through remote Teams sessions.\nEducate users on software functionality as well as on data entry, system administration, user security, and user permissions.\nPerform consultation/analysis of client business model to identify and document client requirements regarding Tyler products and functionality.\nRecommend options for new approaches in client work processes as appropriate to ensure efficient software solution for the client’s needs.\nIdentify and document business/technical requirement specifications for specific software design/development, forms, reports, interfaces, process, configuration, and other relevant changes.\nIndependently configure system modules and workflows based on approved client requirements, ensuring alignment with implementation best practices.\nConduct data validation and conversion analysis, including field-level reconciliation, exception handling, and coordination with clients on data correction activities. \nDevelop and execute client-specific test plans, validating configuration, integrations, and reporting outputs prior to go-live.\nTroubleshoot technical and functional issues of moderate complexity, identifying root causes and collaborating with Support or Development on resolution paths.\nCreate custom reports or customize existing reports to satisfy client requirements. Play an active role in troubleshooting client issues or work with the Support or Development departments to resolve.\nKeep up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets, and weekly expense reports, and updating systems-related client activity.\nMay assist QA staff with product testing or modification testing as required.\nNotify management and appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation.\nCreate both client-facing and internal documentation such as \"quick tips\" and \"how to” guides.\nAct as liaison between the client and company’s technical staff including conveying technical information so that non-technical individuals can understand.\nMay participate in the annual User Conference. Facilitate user group discussion on assigned module/topic.\nAnalyze detailed error logs to diagnose and resolve technical issues of moderate complexity.\nIdentify and troubleshoot data issues within SQL databases. \nReview and interpret report code for applied understanding of system behavior and outputs.\nRead, update, and analyze XML and HTML to support debugging and issue resolution. \nInvestigate and resolve errors across SQL, XML, and HTML environments. \nMap and validate data conversions to ensure accuracy and integrity. \nConduct in-depth data analysis to identify root causes of software issues.\nMay travel extensively to client sites.\nPerform other duties as assigned.\nScope and Impact\nThe Systems Implementation Consultant position is a revenue-generating position. The position is important for successful software implementation in alignment with client’s workflow, systems, processes, and other related needs. Incumbents in this position are accountable for identifying and resolving issues of moderate complexity, partnering with senior staff to resolve issues, and capturing the client’s specific software/business specifications, configuration, and other needs. The quality of the implementation can directly affect the volume of work and the project’s profitability. He or she adheres to project assignments but must use independent judgment and available resources to successfully transition the client to Tyler software.\nComplexity\nDemonstrate working technical proficiency with structured data, markup, and database querying concepts used in Tyler products.\nIndependently apply technical skills to analyze, configure, troubleshoot, and validate system data and outputs.\nUse technical knowledge to support data analysis, conversions, integrations, reporting, and issue resolution of moderate complexity.\nEffectively communicate technical concepts to clients and internal teams at an appropriate level of detail.\nExpeditiously learn, understand, demonstrate, and educate clients on Tyler software applications by following the implementation methodology approach.\nDemonstrate ability to understand business processes and apply these to the product.\nDemonstrate excellent people skills and ability to build client relationships.\nMaintain a courteous, professional, and confident demeanor throughout the implementation process. \nWork with a diverse group of people and adapt to and work in a dynamic environment.\nInstill client confidence in the use of Tyler applications by providing effective one-on-one or group education.\nExercise good judgment, discretion, and tact while working with clients.\nMaintain the ability to perform the functions of the application on different data platforms.\nManage multiple tasks and deadlines simultaneously across multiple projects.\nBe prepared to participate, recommend, and assist other team members.\nComplete tasks with minimal to general direction.\nDemonstrate proficient knowledge of implementation processes, problem management tools, and procedures. \nDemonstrate excellent partnering, communicating, and negotiating skills to gather client requirements and communicate effectively with the Project Managers, Development, DBAs, and Support staff.\nMaintain composure under pressure and accurately evaluate and resolve problem situations. \nWork effectively in a fast-paced, team-based, customer service-oriented environment. \nRecognize and react appropriately to the complexity and criticality of incidents related to the implementation business function. \nQualifications\nBachelor’s degree in MIS, Computer Science, or related discipline; or comparable related work experience.\nAt least two years’ experience as an Associate Implementation Consultant or equivalent work-related experience.\nExceptional presentation and knowledge transfer skills.\nTax and appraisal industry and/or product knowledge is preferred.\nExcellent interpersonal and written and verbal communication skills.\nFamiliarity and ease with computer systems and Microsoft Office products.\nStrong problem solving and analytical skills.\nStrong proficiency in SQL and experience troubleshooting data-related issues. \nDemonstrated ability to read and interpret technical code, including report logic, XML, and HTML.\nExperience analyzing and debugging complex error log.\nStrong analytical and problem-solving skills with attention to detail.\nExperience with data mapping, data validation, and data conversion processes. \nAbility to translate technical findings into actionable insights.\nStrong communication skills and ability to work cross-functionally.\nAbility to travel extensively.\nValid driver’s license.","description_format":"text","description_chars":7721,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T06:14:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 38 · green card filings: 12","filings_12m":38,"filings_prev_12m":65,"green_card_filings_12m":12,"median_offered_wage_usd":117900,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.577,"p_room":0.55,"age_days":5,"expected_fill_days":4,"reasons":["conf:1","velocity","win:tail","comp:junior"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/tyler-technologies-systems-implementation-consultant","json_url":"https://alion.io/job/tyler-technologies-systems-implementation-consultant.json","meta":{"generated_at":"2026-10-09T01:03:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1714,"day_limit":5000,"remaining_today":3286,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179690},"rest":"https://alion.io/mcp/rest/get_company?id=179690"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftyler-technologies-systems-implementation-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftyler-technologies-systems-implementation-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftyler-technologies-systems-implementation-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tyler-technologies-systems-implementation-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftyler-technologies-systems-implementation-consultant"}]}