{"id":3269989,"url":"https://alion.io/job/tymebank-head-of-data-analytics","title":"Head of Data Analytics","company":{"id":61747,"name":"TymeBank","domain":"gotyme.co.za","url":"https://alion.io/company/gotyme-co-za","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa","Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":79000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":404},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Databricks","optional":true},{"name":"Git","optional":true}],"status":"live","first_seen_at":"2026-10-26T11:09:57Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-02T13:11:23Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Role Purpose\nThe Head of Data Analytics leads GoTyme Bank's business-facing data science capability across Marketing, Fraud, AML, Customer Experience, Distribution and Partnerships. You will turn company and functional priorities into a clear analytics roadmap, lead and develop a team of data scientists and senior data scientists, and ensure that the team's work changes decisions and improves measurable business outcomes.\nThis is a senior people and delivery leadership role with strong technical credibility. You will move the function from reactive request fulfilment towards proactive insight, experimentation and responsible use of advanced analytics and AI. You will work closely with Reporting and Insights, Data Governance, Data Engineering, Finance, Risk, Product and Lending Analytics so that decision makers receive trusted, timely and well-governed analysis.\nKey Responsibilities\nAnalytics Strategy and Business Impact\nSet and own the data analytics strategy and roadmap for the functions in scope, aligned to GoTyme Bank's company priorities and measurable business outcomes.\nDirect proactive analysis across customer acquisition, activation, engagement, segmentation, revenue, fraud prevention, AML effectiveness, customer experience, distribution performance and partner value.\nFrame the right business questions, identify opportunities before they become requests, and ensure insights are translated into decisions, actions and measurable impact.\nEstablish clear success measures for major analytics initiatives and track whether recommendations are adopted and deliver the intended result.\nPeople Leadership and Capability\nAct as the primary line manager for data scientists and senior data scientists within the function, owning performance, development and day-to-day effectiveness.\nRecruit, onboard, coach and retain strong analytical talent; set clear expectations and provide regular, honest and developmental feedback.\nBuild succession and capability plans, create opportunities for team members to take on greater responsibility, and address performance or capability gaps early.\nCreate a team environment where people collaborate across domains, share knowledge, raise risks openly and maintain high standards without losing pace.\nPrioritisation Planning and Delivery\nRun a transparent intake and prioritisation process so that analytical capacity is directed to the highest-value work across the functions in scope.\nMaintain a visible roadmap, stakeholder service levels and a regular operating cadence covering delivery, impact, capacity, risks and dependencies.\nOwn the quality and timeliness of the team's output; resolve blockers, coordinate cross-team dependencies and escalate trade-offs early when capacity or priorities conflict.\nClarify ownership and hand-offs with Reporting and Insights, Data Governance, Data Engineering and Lending Analytics to avoid duplicated work or gaps in delivery.\nStakeholder Leadership\nAct as the senior analytics partner for Marketing, Fraud, AML, Customer Experience, Distribution and Partnerships, building trusted relationships with functional leaders and their teams.\nCommunicate analytical strategy, evidence, trade-offs and recommendations clearly to executive, commercial, risk and technical audiences.\nRepresent Data Analytics in relevant governance, planning and performance forums, ensuring that evidence is used in material decisions.\nChallenge assumptions constructively, establish common definitions and help stakeholders distinguish useful analysis from activity that will not change a decision.\nAnalytical Standards Experimentation and Innovation\nSet consistent standards for analytical design, SQL and Python development, peer review, documentation, reproducibility, quality assurance and communication of results.\nBuild disciplined test-and-learn practices for campaigns, customer journeys, fraud controls, segmentation, channel interventions and partner initiatives.\nApply advanced analytics, machine learning and generative AI where they can improve decisions, turnaround time or efficiency, with clear measures of value and appropriate human oversight.\nPartner with platform, engineering and reporting teams to create reusable data products, scalable analytical assets and well-governed self-service capabilities.\nGovernance Risk and Compliance\nEnsure that the function complies with data governance, privacy, information security, model governance and regulatory requirements, including appropriate access controls and audit trails.\nMaintain documented review and monitoring processes for analytical outputs used in customer, risk, executive or regulatory decisions.\nIdentify and escalate material data quality, bias, control or interpretation risks, and ensure agreed remediation is completed.\nSupport audit and regulatory requests relevant to the function and ensure that all team members complete required compliance training.\nMeasures of Success\nA clear, transparent roadmap directs capacity to the company's highest-value priorities, with delivery risks and trade-offs surfaced early.\nBusiness leaders receive proactive insights and use them to improve acquisition, activation, engagement, revenue, loss prevention, control effectiveness, customer experience, distribution and partner performance.\nAnalytics initiatives have defined measures of success, and the function can demonstrate adoption, impact and lessons from unsuccessful tests.\nThe team is well led, appropriately staffed and growing in capability, with clear goals, strong retention and credible succession plans.\nOutputs are reliable, documented, reproducible and compliant, with material audit or control issues addressed promptly.\nRequirements\nRequirements\nExperience\nAt least 10 years of experience in data science, business analytics or a related quantitative field, including substantial people leadership responsibility.\nDemonstrated success leading senior analytical talent and delivering high-quality work through teams rather than relying on personal contribution alone.\nTrack record of using analytics to improve commercial, customer, operational or risk outcomes in a complex organisation.\nExperience managing a portfolio of competing work and influencing senior stakeholders when priorities, capacity or evidence are contested.\nQualifications\nBachelor's degree in statistics, mathematics, data science, computer science, engineering, econometrics or a related quantitative discipline.\nPostgraduate qualification advantageous.\nSkills\nStrong technical grounding in statistics, experimentation, predictive modelling and data science, with current proficiency in SQL and Python sufficient to review and guide the team's work.\nCommercial judgement and the ability to connect analytical work to customer, revenue, cost, risk, control and service outcomes.\nStrong people leadership across performance management, coaching, feedback, hiring and career development.\nClear, structured communication across technical and non-technical audiences, including executive-level recommendations and difficult stakeholder conversations.\nStrong prioritisation, portfolio planning and delivery management, with the ability to make transparent decisions under ambiguity and capacity constraints.\nSound understanding of data quality, privacy, analytical governance and the controls required in a regulated environment.\nNice to Have\nExperience in retail banking, fintech or another regulated consumer business.\nDomain experience in more than one of marketing analytics, customer analytics, fraud, financial crime, distribution analytics or partner data.\nExperience with modern cloud analytics platforms such as Databricks and with team-based development practices including Git and code review.\nExperience with analytical governance, model risk, regulatory reporting, audit remediation or privacy requirements such as POPIA.\nExperience leading teams through organisational change, rapid growth or a shift from reactive requests to proactive analytics.\nPersonal Attributes\nPeople-first leader who invests in the growth, performance and wellbeing of the team.\nProactive and commercially curious; looks for important questions and opportunities rather than waiting for a request.\nPragmatic and evidence-led; balances analytical rigour with pace, capacity and business need.\nDirect and fair; gives clear feedback, handles difficult conversations and makes trade-offs visible.\nCalm and dependable under pressure, providing structure and direction when priorities are ambiguous or changing.\nCollaborative across functions and willing to challenge constructively when the evidence requires it.\nBenefits\nOur Benefits Include:\nComprehensive Group Life Cover\nLife Cover\nFuneral Cover\nGlobal Education Protector\nDisability Cover (incl. Contribution Protector)\nSevere Illness Benefit\nHealthcare That Works for You\nFull company contribution to Health Insurance for eligible employees.\nPartial company contribution to Medical Aid options for eligible employees.\nPlan for Your Future\nAccess to a Retirement Annuity, with convenient payroll deductions to help you save for retirement while benefiting from applicable tax advantages.\nOther benefits include: \nEAP support (counselling, financial and legal for you and anyone financially dependent on you). \nCompetitive, industry-benchmarked salaries. \nNon-guaranteed performance bonuses. \nAccess to company shares (T's & C's apply). \nWellness days. \nSocial clubs. \nOn-site barista.","description_format":"text","description_chars":9460,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-10-26T11:09:57Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.817,"p_room":0.578,"age_days":6,"expected_fill_days":6,"reasons":["conf:1","win:tail"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/tymebank-head-of-data-analytics","json_url":"https://alion.io/job/tymebank-head-of-data-analytics.json","meta":{"generated_at":"2026-11-02T14:15:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19612,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":61747},"rest":"https://alion.io/mcp/rest/get_company?id=61747"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftymebank-head-of-data-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftymebank-head-of-data-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftymebank-head-of-data-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tymebank-head-of-data-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftymebank-head-of-data-analytics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3269989}},{"tool":"search_jobs","arguments":{"company":"gotyme.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3269989},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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