{"id":2346043,"url":"https://alion.io/job/u-s-bank-notification-updates","title":"Notification /Updates","company":{"id":1754542,"name":"U.S. Bank","domain":"usbank.com","url":"https://alion.io/company/usbank-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":65,"ghost_share":0,"stale_share":0.215,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":242},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon ECS","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-12T12:40:24Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T18:43:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.\nJob Description\nJob Description:\nThe team member is responsible for ensuring accounts impacted by bankruptcy are handled in strict compliance with applicable laws and regulations. This role involves reviewing and processing bankruptcy notifications, and updates, received from approved vendors or mail, coding accounts as bankrupt in the appropriate system of record, and excluding them from collection activities to prevent violations of the automatic stay.\nThe Associate researches and resolves match criteria exclusions, manages manual coding for exceptions, and monitors joint filings and community property cases. Additional duties include quality assurance reviews, maintaining accurate documentation, collaborating with attorneys and account holders, and supporting compliance through regular training and adherence to procedural controls.\nThe position covers a range of consumer and small business products, including credit cards, lines of credit, and installment loans. Strong attention to detail, excellent Microsoft suite skills, ability to complete complex tasks with minimal oversight and critical thinking skills.\nPerforms a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support.\nResponsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information. Role Responsibilities: \n Notifications: Confirmed bankruptcy notices are received from G2 Risk Solutions or via mail.\nSystemic coding is completed within two business days; manual coding is used for exceptions and must be completed within seven business days. Coding an account as bankrupt halts collection efforts, including statements, and deletes ACH payments for that account.\nSystemic coding applies to most cases; manual coding is required for exceptions, small business/corporate accounts, and receiverships. BOT automation assists with post charge-off coding; manual review is used for exceptions.\nJoint filings and accounts in community property states/territories (e.g., Alaska, Arizona, California, Texas, etc.) are handled with special protections to prevent violations of automatic stay and discharge injunctions.\nDifferent bankruptcy chapters (7, 11, 12, 13) have specific handling requirements\n Updates: Bankruptcy Updates are received daily from third-party vendors, mail, and interoffice sources.\nElectronic updates processed via ECS (Electronic Bankruptcy Notification Coding System).\nManual exceptions require careful docket review and updates to CACS CDS screens\nCommon bankruptcy events include Dismissal, Discharge, Chapter Conversion, Notice of Assets, Case Closing, Reopen/Reinstatement, Vacated Dismissal/Discharge, 341 Meeting, Bar Date, and Transfer.\nEach event triggers specific systemic or manual updates in CACS, ICS, or affecting account status and collectability.\nManual Exception Handling\nAssociates must verify the current bankruptcy case applies to the account before making changes.\nSpecial steps for deceased, cease and desist, and SCRA account. Competencies:\nBankruptcy Regulatory Compliance\nBankruptcy Account Review and Decision-Making\nAttention to Detail and Accuracy\nCritical Thinking and Problem-Solving\nRisk Identification and Mitigation\nQuality Assurance and Control Execution\nAccountability and Independent Execution\nDocumentation and Recordkeeping\nCollaboration and Professional Communication\nAdaptability and Continuous Learning Skills:\nBankruptcy notification review and processing\nBankruptcy account coding and collection exclusion\nAutomatic stay compliance\nMatch criteria research and exception resolution\nJoint filing and community property case handling\nQuality assurance review and control validation\nAccount documentation and audit-ready recordkeeping\nMicrosoft 365 proficiency\nAttorney, vendor, and customer communication\nComplex task management and independent execution Qualifications: Basic Qualifications - High school diploma or equivalent - Typically four or more years of clerical and customer service experience Preferred Skills/Experience - Thorough knowledge of products, services, terminology, procedures and systems related to assigned area - Strong customer service skills - Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service - Ability to independently identify and resolve complex problems - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Effective verbal and written communication skills. Years of experience : 4+Relevant years Shift Timings : 6:30pm-3:30am IST\nIf there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.\nPosting may be closed earlier due to high volume of applicants.\nThis is an U.S. Bancorp India posting. 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