{"id":3770822,"url":"https://alion.io/job/uap-inc-inside-sales-specialist","title":"Inside Sales Specialist","company":{"id":4878,"name":"UAP Inc.","domain":"uapinc.com","url":"https://alion.io/company/uap-inc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dryden, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-04T19:29:34Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T17:42:37Z","board_verified":false,"closed_at":"2026-11-05T17:42:37Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Be part of a community of authentic, proud and trusted people\nAt NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company where your sales expertise will accelerate growth and keep Canada moving, every day.\n At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company where your sales expertise will accelerate growth and keep Canada moving, every day.\nThis is a regular full-time position and is located in Dryden.\nThe Inside Sales Representative is the dedicate point of contact for a single large customer. This role delivers responsive, end-to-end support from initial inquiry through product sourcing, pricing, order placement, logistics coordination, delivery, and issue resolution. The representative builds a deep understanding of the customer’s operations, maintains vendor-managed inventory, and works closely with internal teams and suppliers to ensure reliable service, competitive solutions, and a strong customer relationship.\nKey Responsibilities:\nCustomer service and relationship management: Serve as the dedicated on-site contact; receive and respond to inquiries; understand operational priorities; provide timely updates; and build effective relationships with customer stakeholders.\nProduct sourcing: Identify suitable products and alternatives, confirm specifications and availability, engage approved suppliers, and recommend solutions that balance quality, lead time, and total cost.\nPricing and quoting: Prepare accurate, competitive quotations; validate costs, margins, freight, and lead times; obtain required approvals; and follow up on open quotes.\nOrder management: Manage the complete order lifecycle, including order entry, confirmation, purchase requirements, back-order monitoring, expediting, documentation, delivery coordination, invoicing support, returns, warranties, and issue resolution.\nLogistics coordination: Source and coordinate transportation as required, expedite urgent requirements, track shipments, communicate delivery status, and resolve freight or delivery exceptions.\nVendor-managed inventory: Monitor on-site inventory levels, replenish agreed items, maintain min/max settings, perform cycle counts, investigate variances, manage obsolete or slow-moving stock, and support accurate inventory records.\nSupplier and internal coordination: Work with vendors and internal sales, purchasing, operations, warehouse, credit, and finance teams to meet customer commitments.\nAccount administration: Maintain accurate customer, product, pricing, quote, order, and activity records in company systems; prepare reports; and ensure documentation meets company and customer requirements.\nCompliance and safety: Follow customer-site requirements, company policies, contractual obligations, ethical standards, and all applicable health and safety procedures.\n To join our team, you need:\nTwo or more years of experience in inside sales, customer service, account support, purchasing, distribution, or a related role; experience supporting a large or complex customer is preferred.\nPost-secondary education in business, supply chain, sales, or a related field is an asset; an equivalent combination of education and experience will be considered.\nDemonstrated experience with quoting, order management, product sourcing, and supplier coordination.\nProficiency with Microsoft 365 and experience using ERP, CRM, inventory, or order-management systems.\nStrong numerical skills with the ability to calculate pricing, margins, discounts, freight, and unit conversions accurately.\nAbility to meet customer-site access, safety, and security requirements.\n UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. 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