{"id":1924648,"url":"https://alion.io/job/uas-dispatcher-2","title":"Dispatcher","company":{"id":698756,"name":"Universal Atlantic Systems","domain":"uas.com","url":"https://alion.io/company/uas-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paoli, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":14494},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T16:49:38Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-13T09:31:43Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Universal Atlantic System\nHeadquartered in suburban Philadelphia, UAS, a subsidiary of Zeus Fire and Security, is a national provider of integrated security services protecting over $15 billion in commercial assets for a wide variety of clients, including equipment rental dealers, asset-intensive outdoor facilities, food service providers, convenience stores, and retailers. Since 1972, UAS has been a leading provider of physical security systems serving local, regional, multi-location, and national accounts throughout the US and Canada, helping them become safer, more secure, operationally superior, and more profitable.\nCompany Overview\nJoin our dynamic team and play a vital role in ensuring the safety and security of our customers. We are dedicated to providing outstanding service and fostering a supportive work environment where every team member is valued.\nRole Overview\nWe are looking for a dependable Dispatcher/Operator to join the UAS Central Monitoring Station team. You will be responsible for monitoring alarm signals, live video feeds, and emergency alerts, dispatching appropriate responses, and providing outstanding service to our customers and field teams.\nKey Responsibilities\nMonitor alarm signals and video surveillance systems in real-time.\nDispatch police, fire, emergency services, or security personnel as needed.\nAccurately document alarm events, call activity, and incident details.\nFollow company Standard Operating Procedures (SOPs) and response protocols.\nHandle incoming calls professionally and provide customer support during alarms or service inquiries.\nEscalate critical issues promptly to Shift Supervisors or Management.\nMaintain clear, accurate communication with clients, field technicians, and emergency agencies.\nParticipate in training sessions and updates to maintain certifications and skill levels.\nQualifications\nHigh School Diploma or equivalent required.\nPrior experience in a dispatch, call center, security, or central station environment is preferred.\nStrong communication skills (written and verbal).\nAbility to stay calm under pressure and make quick, sound decisions.\nComfortable using multiple computer systems and alarm monitoring software (e.g., MAS, Bold, Stages).\nFlexibility to work nights, weekends, and holidays as needed.\nMust pass a background check and drug screening.\nAbility to sit for long periods and work in a secure, controlled environment.\nPreferred Skills:\nFamiliarity with UL 827 standards\nStrong typing and multitasking skills.\nEEOC Statement\n UAS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.","description_format":"text","description_chars":2920,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-05T19:22:21Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.836,"p_room":1,"age_days":7,"expected_fill_days":68,"reasons":["conf:0","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/uas-dispatcher-2","json_url":"https://alion.io/job/uas-dispatcher-2.json","meta":{"generated_at":"2026-10-13T13:02:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20313,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":698756},"rest":"https://alion.io/mcp/rest/get_company?id=698756"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuas-dispatcher-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuas-dispatcher-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuas-dispatcher-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uas-dispatcher-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuas-dispatcher-2"}]}