{"id":4290235,"url":"https://alion.io/job/ubc-learning-specialist","title":"Learning Specialist","company":{"id":7903,"name":"UBC","domain":"ubc.com","url":"https://alion.io/company/ubc","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Education","role_family":"Education","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Photoshop","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-13T21:55:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T23:06:16Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Closing date: 13th November\nBrief Description:\n\nThe Learning Specialist role will focus in several critical areas:\nDesigning and creating content (Facilitator Guides, Participant Workbooks, Job Aids, Exercises, Coaching Guides, blended learning solutions, and e-learning modules)\nDesigning and creating knowledge resources that are effective for front line staff utilization. This position provides consultation through the assessment, evaluation, and development of both existing and new training programs and materials\nFacilitating training sessions (in classroom and virtually) from on-boarding to continued development to refresher training and pull-through of training concepts into practical everyday work. This position provides consultation through the assessment, evaluation, and development of both existing and new training programs and materials as well as creating client facing training curricula and schedules.\nThis position focus can change between these key areas to support the needs of the business and specific areas of expertise and time allocation will vary. The role is responsible for the development and delivery of learning experience across the assigned area of responsibility as well as providing consultation through the assessment, evaluation, and development of both existing and new training programs and materials. The role will also be called upon to deliver internal business unit training materials to help ensure all teams/programs have consistent foundational learnings and are operating from similar ‘Ways of Working’ principles.\nSpecific job duties:\nOn-boarding employees and contingent workers to ensure they have the knowledge, skills and abilities to meet customer expectations and enterprise goals. \nDevelop and deliver standardized system and process training via classroom/virtual methods. This may include travel to other UBC sites and/or to client hosted locations. \nConsult with program participants and management to evaluate impact of training programs. Review quality and performance records to determine opportunities for review and retraining needs that may be associate specific.\nRespond to specific training requests by leadership team or quality in a timely manner.\nDevelop, maintain and update training program and materials to reflect updated systems or processes.\nProvide feedback and conduct periodic retraining where quality or performance issues are noted or when system or process changes require training. \nDeliver customized program training via classroom or other methods.\nAdminister practical exercises to evaluate trainee’s comprehension. Ensure training objectives and goals are related to business objectives or client needs.\nResponsible for ensuring all training records are documented and maintained\nMaintains overall training documentation records including creation, revisions, reviews and archival.\nResearching, authoring, publishing, and maintenance of Process and other related documents in compliance with established content standards using various authoring tools (KMS, MS Word, Dreamweaver, Flare, etc.).\nWorks closely with various departments and related groups, Business Owners and SMEs to document procedures and related content, including the translation of business needs into user instructions and reference content. \nProvides support on a variety of projects including systemic improvements/enhancements to existing documentation flow and storage including contributing to training related SOP revisions. \nCollaborates and cross-trains with Learning team to leverage organizational efficiency \nBuild and maintain effective partnerships with internal clients through needs assessments and discussions to proactively identify issues that impact training needs from both a competency and knowledge base.\nBuild and maintain effective partnerships with external clients through proactively identifying issues that impact performance and agent competency and quickly partnering to revise/retrain as needed.\nBuild and facilitate content - Facilitator Guides, Participant Workbooks, Worksheets, Job Aids, Exercises, Coaching Guides, blended learning modules, and e-learning modules to meet Program Specific Procedures, Compliance, Standard Operating Procedures, knowledge, and adherence.\nWork collaboratively with internal clients and IT on system builds and other data points to assess needs, UAT test, coordinate, design, and develop interactive learning solutions through a variety of mediums in support of the overall strategy and goals of the business.\nLearning interactions will focus on competencies such as presentation, negotiation, communication, conflict resolution, and procedural knowledge. \nPlay a key role across the business unit in deploying and supporting strategic initiatives and enhancements from a learning perspective.\nUse clear communication and cross-functional process management skills to ensure timely delivery of effective training programs and sessions that add value in supporting the goals and initiatives of the business.\nSupport or participate in projects determined in conjunction with business partners, Directors and/or Managers.\nMaintain awareness of new developments in training and instructional design and recommend modifications in our curriculum and practices.\nSolves complex problems; takes a new perspective using existing solutions. Represents the organization in providing solutions to difficult technical issues associated with specific projects.\nDevelop and maintain expert knowledge of critical tools and learning requirements\nAbility to travel as needed\nActively participates in in-person and virtual meetings/events (internal and external)\nRelevant Systems and Tools:\nAdult Learning: ADDIE and SAM Methodologies, Technical design, Needs Analysis Skills, Objective Building, Test Creation \nInstructional Development: Storyline, Articulate, Captivate, Photoshop - Graphical manipulation, Video Production, SharePoint/Web Development, PowerPoint, WebEx , Process Mapping/Visio, Technical Writing\nKnowledge Management: Search Appliance/ Metadata, HTML/CSS, Web Development, Process Mapping/Visio, Technical Writing\nLMS Administration: eQMS, SumTotal, Survey Monkey, Excel pivot tables and charts, Analytical analysis to tie evaluation data to business production\nSupervisory Responsibility:\nNo supervisory responsibility is required although team leadership and influencing without authority as well as strong project management skills are critical to the role.\nDesired Skills and Qualifications:\nBachelor’s degree in business, training or related field or equivalent work experience \n3-5 years relevant experience or Master’s degree; operations or business environment experience\nCertification in facilitation, adult learning, project management experience preferred\nAbility to motivate employees, provide thought leadership and forward thinking \nDemonstrated ability to meet multiple deadlines and manage heavy workload \nStrong organizational skills, detail oriented and ability to multi-task \nStrong focus on Patient & Client Satisfaction \nStrong prioritization skills, able to handle multiple projects at once\nExcellent presentation, facilitation and communication (verbal and written) skills\nProficient knowledge of Microsoft package, particularly on Word, Excel and PowerPoint \nProven ability to develop supporting documentation\nUnderstanding of adult learning principles and techniques \nExcellent internal and external customer service skills\nExperience with e-learning authoring tools, HTML expert, knowledge management tools preferred\nExperience in conducting needs analysis and operations application functionality preferred\nAbility to identify customized strategies and tactics for success in training delivery \nAble to problem solve and think analytically","description_format":"text","description_chars":7796,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services (CRO)","Health Data & Interoperability","Healthcare & Life Sciences Consulting"],"lifecycle":[{"event":"open","at":"2026-11-13T23:06:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:1","win:early"],"computed_at":"2026-11-14T00:36:22Z"},"pay":null,"html_url":"https://alion.io/job/ubc-learning-specialist","json_url":"https://alion.io/job/ubc-learning-specialist.json","meta":{"generated_at":"2026-11-14T00:36:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1252,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7903},"rest":"https://alion.io/mcp/rest/get_company?id=7903"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fubc-learning-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fubc-learning-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fubc-learning-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ubc-learning-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fubc-learning-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4290235}},{"tool":"search_jobs","arguments":{"company":"ubc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4290235},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}