{"id":2107935,"url":"https://alion.io/job/uber-account-coordinator","title":"Account Coordinator","company":{"id":230,"name":"Uber","domain":"uber.com","url":"https://alion.io/company/uber","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":127,"ghost_share":0,"stale_share":0.441,"repost_share":0.039,"time_to_fill_p50_days":7,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":43000,"period":"year","method":"role_country_seniority_unknown","sample_n":22},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-08T18:16:25Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-13T19:10:57Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About the role and team\nUber is on a mission to move commerce around the world, connecting millions of users with a wide variety of partners. At the heart of this engine is our Expansion team. We are dedicated to ensuring our partners-from large enterprise brands to local independent businesses-achieve their full potential on the Uber platform.\nOur team is a dynamic, collaborative, and results-oriented group that thrives on building strong relationships and delivering operational excellence. The Account Coordinator is a pivotal role within this ecosystem, serving as the foundational support of the account management team.\nWhat You'll Do\nAs an Account Coordinator, you will act as the operational backbone for our client-facing teams with our Account Managers and Customer Success Managers. Your primary focus is to streamline workflows, enhance efficiency, and improve the overall partner experience for some of our largest partners by providing comprehensive administrative, reporting, and process support. You will be expected to master our internal systems and workflows, providing the seamless support that allows our commercial teams to scale and our partners to thrive.\nClient Communication & Support:\nPartner closely with Account Managers (AMs) to deeply understand specific customer needs and nuances across the portfolio.\nServe as a point of contact for merchant complaints and inbound inquiries, resolving issues directly where possible or routing them to the correct teams.\nOwn database management, ensuring client information and communication history remain accurate and up-to-date within our systems (e.g., Salesforce).\nSales Process Support:\nCollaborate with AMs and CSMs to identify growth opportunities, helping prepare the data and documentation needed for upselling new products or features.\nPrepare and update regular performance dashboards and reporting decks to help AMs/CSMs deliver high-impact business reviews to their partners\nAssist AMs in the creation of product demonstrations, pitches, and customer-facing presentations.\nAdministrative Support:\nRemove friction from the team's day-to-day by optimizing administrative tasks.\nCoordinate complex scheduling, including setting up key client meetings, calls, and internal alignment sessions.\nReporting & Analysis:\nOwn the generation, basic analysis, and summary of critical order management and performance reports for the team.\nDistill observations and provide valuable feedback to internal teams regarding customer feedback and evolving market trends.\nBasic Qualifications\nStrong proficiency in Google Workspace (Docs, Sheets, Slides) and/or Microsoft Office Suite, with a high level of comfort analyzing data.\nExperience in an account coordination, sales support, operations, customer success, or similar administrative role.\nExceptional organisational skills with the ability to manage multiple overlapping priorities and meet strict deadlines without sacrificing accuracy.\nStrong verbal and written communication skills both in English and Spanish, with a focus on professional empathy and problem-solving.\nA proactive mindset, with the natural inclination to look for ways to improve workflows and save time for their team.\nHighly detail-oriented, with a focus on data hygiene and process improvement.\nA “go get it” attitude, with the resourcefulness to solve problems independently before escalating\nPreferred Qualifications\nExperience working with Customer Relationship Management (CRM) tools, specifically Salesforce (SFDC).\nPrior experience in a technology company, logistics, or a high-growth, fast-paced corporate environment.","description_format":"text","description_chars":3621,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-10-08T21:05:15Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-13T06:20:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0},{"country":"NL","licensed_sponsor":true,"evidence":"Recognised sponsor of the Dutch immigration service (IND)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Highly skilled migrants and regular labour","cap_exempt":false,"checked_at":"2026-10-03T21:10:06+00:00","sources":["IND: public register of recognised sponsors (work)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.669,"p_room":0.9,"age_days":4,"expected_fill_days":7,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/uber-account-coordinator","json_url":"https://alion.io/job/uber-account-coordinator.json","meta":{"generated_at":"2026-10-13T21:33:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32998,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":230},"rest":"https://alion.io/mcp/rest/get_company?id=230"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuber-account-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuber-account-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuber-account-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uber-account-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuber-account-coordinator"}]}