{"id":3526218,"url":"https://alion.io/job/uber-account-manager-i-annual-plan-2","title":"Account Manager I (Annual Plan)","company":{"id":230,"name":"Uber","domain":"uber.com","url":"https://alion.io/company/uber","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":153,"ghost_share":0.026,"stale_share":0.556,"repost_share":0.078,"time_to_fill_p50_days":13,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-30T01:33:31Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-11T16:21:43Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Cleaned Document\n\nAbout the role and team\n\nUber’s Expansion team is the engine that drives growth for our partners. We act as strategic consultants for the merchants on our platform - ranging from local favorites to global brands.\nThe Account Management team is specifically tasked with the \"growth\" side of the business. We focus on deepening partnerships, expanding product adoption, and ensuring our merchants are winning in their respective markets. As an Account Manager, you are the primary point of contact for a dedicated portfolio of\nmerchants\n, serving as the face of Uber and their champion for success.\n\nWhat you’ll do\n\nAs an Account Manager, you own the relationship and the growth strategy for a book of business. You are ultimately responsible for the performance, retention, and expansion of your accounts while coordinating efforts with a cross-functional supporting team.\nPortfolio Ownership & Growth:\nProactively analyze merchant data to independently build and execute operational plans to achieve growth targets within your assigned territory or vertical. Identify and close new sales opportunities through product adoption, location expansion, and upselling/cross selling of value-added services.\n\nOwn the end-to-end sales cycle for existing partners, from initial pitch and product demo to contract negotiation and closing.\n\nIdentify key risks to partnerships early and work diligently to resolve obstacles. You will be accountable for account retention, ensuring we deliver a best-in-class experience that makes our platform the partner’s choice.\n\nStrategic Relationship Management:\nEstablish and\nproactively maintain strong\ncommunication channels with key stakeholders across your portfolio. Act as a trusted advisor, conducting regular business reviews to present performance data, market trends, and actionable insights that align with and inform partner goals with platform solutions.\n\nServe as the primary advocate for your merchants, distilling their feedback to provide actionable insights to our Product, Marketing, and Operations teams.\n\nOperational Excellence:\nCollaborate with Account Coordinators and Customer Success Managers to ensure merchant issues are triaged and resolved efficiently, while maintaining high satisfaction scores.\n\nCollaborate with Operations, Sales, and Product teams to resolve complex partner issues and advocate for product features that drive partner success.\n\nLead renegotiations and structure creative deal terms that provide mutual economic benefit, ensuring alignment with company priorities and differentiated product offerings while\nensuring no disruption in service for your portfolio.\n\nMaintain impeccable CRM hygiene (Salesforce), tracking all interactions, pipeline stages, and merchant health indicators.\n\nProactively monitor merchant account activities, ensuring platform integrity and compliance standards are met\n\nPerformance Reporting:\nCollaborate with others to t\nranslate complex data (order volume, prep times, ratings) into compelling narratives for your merchants.\n\nPresent performance reports for marketing campaigns, demonstrating the ROI of Uber’s promotional tools.\n\nBasic Qualifications\n\n3\n+ years of professional experience in Sales, Account Management, Business Development, or Partnerships, or a similar commercially-focused role.\n\nProven track record of managing a portfolio of accounts and hitting revenue, retention, and adoption targets. You have a \"hustle\" mentality and are willing to roll up your sleeves to get in the weeds with high-value partners.\n\nStrong analytical skills with the ability to use data to tell a story and influence decision-makers.\n\nDemonstrated ability to balance \"hunter\" and \"farmer\" mindsets-identifying new revenue streams within an existing client base.\n\nExcellent communication and presentation skills, with the ability to clearly frame value propositions, probe for objections, and influence stakeholders ranging from small business owners to senior corporate levels.\n\nPreferred Qualifications\n\nExperience in the technology led platform delivery, hospitality, marketplace technology industries or high-growth environments.\n\nProficiency in Salesforce (SFDC) or similar CRM software.\n\nHigh level of adaptability and the ability to thrive in a fast-paced, ever-changing environment.\n\nAbility to independently build and execute operational plans for a given territory, considering financial, marketing, and legal perspectives.\n\nProven ability to adjust strategies and methods to maintain pipeline velocity in hyper-local or saturated markets.","description_format":"text","description_chars":4564,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Delivery","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-10-30T14:16:08Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.519,"p_room":0.75,"age_days":12,"expected_fill_days":13,"reasons":["conf:0","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/uber-account-manager-i-annual-plan-2","json_url":"https://alion.io/job/uber-account-manager-i-annual-plan-2.json","meta":{"generated_at":"2026-11-11T18:15:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34997,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":230},"rest":"https://alion.io/mcp/rest/get_company?id=230"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuber-account-manager-i-annual-plan-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuber-account-manager-i-annual-plan-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuber-account-manager-i-annual-plan-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uber-account-manager-i-annual-plan-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuber-account-manager-i-annual-plan-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3526218}},{"tool":"search_jobs","arguments":{"company":"uber.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3526218},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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