{"id":1157349,"url":"https://alion.io/job/uber-associate-manager-implementation-uber-for-business-brazil","title":"Associate Manager, Implementation, Uber for Business Brazil","company":{"id":230,"name":"Uber","domain":"uber.com","url":"https://alion.io/company/uber","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":98,"ghost_share":0,"stale_share":0.541,"repost_share":0,"time_to_fill_p50_days":4,"computed_at":"2026-09-27T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":79000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":679},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T17:46:55Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-28T03:11:46Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About the role and team\nAs an Associate Manager, Implementation at Uber for Business, you will own the implementation process within your region. Your team will work closely with Account Executives and clients to customize and drive the implementation strategy for our Enterprise, Mid Market, and SMB accounts. They will execute the strategy from launch through the initial 90 days post-sale with the goal of maximizing end-user adoption and usage. The Implementation Team’s product expertise makes them uniquely qualified to consult with customers, provide recommendations, and create a partnership experience that focuses on mutually beneficial initiatives that drive expansion. You will collaborate closely with sales leaders and cross-functional teams to ensure we are maximizing revenue for both new and existing customers.\nThis is a hybrid role - our team collaborates in-person out of São Paulo 3 days/week (Tuesday-Thursday). We encourage our employees to work from our office on additional days if they desire to do so.\nWhat you’ll do\nManage a team of Implementation Leads located in Brazil\nCollaborate closely with Sales Managers and Account Executives to manage launch expectations and track adoption and usage through the early customer lifecycle, specifically the first 90 days post-sale\nMap the processes of implementation, identifying roadblocks and solutions to meet the needs of each market or account type\nCreate Salesforce reports to manage the implementation pipeline and also provide insight metrics on how to drive performance.\nDevelop and maintain playbooks and performance trackers to support team performance and scalability\nWork effectively with cross-functional teams such as Product, Engineering, Support, and Sales Operations to resolve issues and implement solutions\nCreate and localize client-facing materials such as presentation decks, launch announcements, and enablement materials for different markets in your region\nBasic Qualifications\n5+ years of B2B experience, with at least 2 years as a People Manager of customer-facing teams such as Customer Success, Implementation, or Account Management\nProficient in leveraging data-driven insights to drive customer engagement, adoption, or sales strategies\nExcellent written and verbal communication skills, with strong interpersonal and stakeholder management capabilities\nProven track record of operational and sales excellence, developing strategies to expand accounts and implementing them effectively\nAbility to collaborate in a fast-paced team environment, navigate ambiguity, and bring a strong sense of ownership\nExcellent organization, project management, and time management skills.\nEnglish proficiency\nPreferred Qualifications\nExperience leading implementation, onboarding, or post-sale activation for Enterprise or Mid-Market customers, preferably in a high-growth, multi-stakeholder B2B environment.\nExperience with pipeline management, sales techniques, and objection handling\nStrong track record of partnering with Sales / Account Executives to manage handoffs, align launch expectations, and drive customer adoption\nExcellent operational and analytical skills, including experience using Salesforce, dashboards, and performance reporting to manage pipeline and improve team execution.","description_format":"text","description_chars":3282,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Ride Hailing","Transportation & Logistics"],"lifecycle":[{"event":"open","at":"2026-09-23T22:09:21Z"}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.397,"p_room":0.75,"age_days":3,"expected_fill_days":4,"reasons":["conf:5","stale_co","velocity","win:late","comp:junior,brand"],"computed_at":"2026-09-27T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/uber-associate-manager-implementation-uber-for-business-brazil","json_url":"https://alion.io/job/uber-associate-manager-implementation-uber-for-business-brazil.json","meta":{"generated_at":"2026-09-28T03:26:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2198,"day_limit":5000,"remaining_today":2802,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}