{"id":3091230,"url":"https://alion.io/job/uber-people-operations-specialist","title":"People Operations Specialist","company":{"id":230,"name":"Uber","domain":"uber.com","url":"https://alion.io/company/uber","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":150,"ghost_share":0.027,"stale_share":0.513,"repost_share":0.087,"time_to_fill_p50_days":10,"computed_at":"2026-10-29T05:49:05Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":56000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2951},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-22T13:20:53Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-29T14:13:25Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About the role and team\nCommunity Operations at Uber is where real people solve real problems in real time. The pace is intense, the stakes are high, and the answers aren’t always clear. You’ll need to stay calm under pressure, balance empathy with action, and make decisions that move quickly - and with care. If you’re sharp, steady, and motivated by meaningful service at scale, this is where you’ll grow.\nAs a People Operations Specialist you will be the heartbeat of the employee experience, managing the essential administrative lifecycle from onboarding to offboarding. You will navigate complex labor laws and internal systems to ensure our teams are supported, acting as the critical link between HR functional areas and the people who keep Uber moving. This role is for someone who thrives in the messiness of high-growth environments and finds purpose in turning ambiguity into reliable, scalable support.\nAbout the role:\nWe are seeking a detail-oriented People Ops Specialist. In this role, you aren’t just moving data; you are ensuring the integrity of the information that powers our global workforce. You will manage complex data escalations, lead regional data audits, and ensure that every employee lifecycle event-from onboarding to job changes -is executed with precision. You will be the functional expert for our HRIS, driving seamless employee experiences.\nResponsibilities\nOwn and resolve Tier 2 escalations, providing clear, empathetic, and policy-aligned guidance that goes beyond a standard script.\nExecute complex transactions and lifecycle events-such as new hires, job changes, or terminations ensuring our system of record remains a system of trust.\nAct as a critical liaison between employees, vendors, and COEs to resolve intricate inquiries and ensure service consistency across the region.\nPartner to operationalize new programs and participate in UAT for system enhancements, ensuring regional nuances are built into global designs.\nResearch and resolve data discrepancies, collaborating with Payroll, IT, and other People Ops teams.\nCollaborate to refine Tier 0 (Self-Service) and Tier 1 knowledge content, utilizing your expertise to help AI solve more problems before they reach your desk.\nAnalyze case trends in ServiceNow and HRIS data to identify recurring friction points and recommend scalable, predictive solutions to improve the employee experience.\nMonitor data quality through regular audits, identify issues, and recommend process improvements.\nAssist in preparing reports or dashboards for People Ops leadership as needed.\nSupport User Acceptance Testing (UAT) for system enhancements and new functionality.\nMinimum Requirements\nBachelor’s degree or equivalent work experience.\nMinimum 2 years of HR experience, with direct experience in HR data management.\nPreferred Skills:\nExperience in a shared services or centralized HR environment preferred.\nFamiliarity with HRIS systems (Workday, Oracle, or similar) and transaction processing.\nStrong attention to detail with proven data entry accuracy and compliance awareness.\nAbility to identify root causes and suggest process fixes rather than just treating symptoms.\nAbility to manage confidential information with discretion.\nStrong problem-solving and analytical skills.","description_format":"text","description_chars":3270,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-10-22T14:57:07Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 837 · green card filings: 258","filings_12m":837,"filings_prev_12m":952,"green_card_filings_12m":258,"median_offered_wage_usd":186897,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-29T06:20:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0},{"country":"NL","licensed_sponsor":true,"evidence":"Recognised sponsor of the Dutch immigration service (IND)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Highly skilled migrants and regular labour","cap_exempt":false,"checked_at":"2026-10-19T06:52:34+00:00","sources":["IND: public register of recognised sponsors (work)"],"filings_for_role_12m":0}],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.538,"p_room":0.9,"age_days":6,"expected_fill_days":10,"reasons":["conf:1","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/uber-people-operations-specialist","json_url":"https://alion.io/job/uber-people-operations-specialist.json","meta":{"generated_at":"2026-10-29T19:26:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28868,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":230},"rest":"https://alion.io/mcp/rest/get_company?id=230"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuber-people-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuber-people-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuber-people-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uber-people-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuber-people-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3091230}},{"tool":"search_jobs","arguments":{"company":"uber.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3091230},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}