Senior Enterprise Account Manager, Uber Eats Japan

#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.

About the Role

The mission of the Enterprise-Large team is to accelerate growth and drive strategic value for top-tier partners (50+ stores) on the Uber Eats platform.

As a Senior Enterprise Account Manager, you will manage a portfolio of 10-15 key accounts, serving as a trusted consultant and the primary point of contact for Uber Eats. You will take full end-to-end ownership of growth KPIs, collaborating with cross-functional teams to maximize partner performance. In this role, you won’t just impact a client’s sales-you will influence their overall digitalization strategy and long-term business evolution.

Your Impact in Role

• Portfolio Management: Manage 10-15 high-impact enterprise accounts, acting as the strategic lead for their growth on the platform.
• C-Level Engagement: Build and maintain relationships with C-level executives and key decision-makers to identify new opportunities and influence future digitalization roadmaps.
• Strategic Planning: Develop and execute Joint Business Plans (JBPs), ensuring all commercial targets and partnership milestones are met.
• Performance Insights: Monitor the WoW rhythm of the business, utilizing data to identify hidden trends and proactively address performance gaps.

The Experience You'll Bring

Basic Qualifications

• Experience: Proven track record in Solution Selling and managing large-scale enterprise accounts.
• Negotiation & Influence: Strong communication skills with experience negotiating with C-level stakeholders and high-level decision-makers.
• Strategic Execution: Ability to develop solid Joint Business Plans (JBPs) and a commitment to closing deals that align with these targets.
• Language: Business-level proficiency in both Japanese and English.

Preferred Qualifications

• Industry Background: Experience in the technology, e-commerce, digital media, or food & beverage sectors.
• Analytical Mindset: Comfortable using data to tell a story and influence partner behavior (data-driven decision-making).
• Agility: Proven ability to thrive in a fast-paced, high-growth environment, with the resilience to adapt to changing priorities.
• Growth Mindset: A proactive approach to identifying growth opportunities and expanding the Uber Eats footprint within a partner's business.