# Associate Director, Tech Support Analyst

Group Functions UBS Business Solutions US LLC is seeking an Associate Director, Tech Support Analyst in New York, NY.Are you an innovative thinker? Do you enjoy delivering enhanced change capabilities across a range of business functions? Are you passionate about IT process automation using cutting edge tooling platforms? We’re looking for an Associate Director, Tech Support Analyst to: Provide front-line technical support to end users on a variety of technology issues. Support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions. Continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics. Coordinate with multiple and varied teams to conduct and manage special events such as disaster recovery tests, infrastructure change weekends, Data Centre maintenance, and special event days. Ensure supportability and quality are maintained with the introduction of production changes. Utilize diverse technology solutions and services (networks, operating systems, infrastructure components, applications). Ca

- **Id**: 4287577
- **Url**: <https://alion.io/job/ubs-associate-director-tech-support-analyst>
- **Role**: Support
- **Role family**: Support
- **Seniority**: head
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: New York, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T22:18:55Z
- **Employer posted date**: 2026-11-13
- **Last verified at**: 2026-11-14T10:46:46Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 1360
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Commercial & Retail Banks, Wealth Management & Financial Advisors, Asset Management & Funds, Investment Banking & M&A Advisory

## Company

- **Id**: 37850
- **Name**: UBS
- **Domain**: ubs.com
- **Url**: <https://alion.io/company/switzerland>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: BrassRing

### Truth index

- **Grade**: A
- **Score**: 87
- **Open postings**: 51
- **Ghost share**: 0
- **Stale share**: 0.706
- **Repost share**: 0.039
- **Time to fill p50 days**: 21
- **Computed at**: 2026-11-14T05:58:10Z

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-13T22:18:55Z

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 21
- **Reasons**: conf:1, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-14T05:58:10Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.