{"id":3895756,"url":"https://alion.io/job/ucb-commercial-operations-analyst","title":"Commercial Operations Analyst","company":{"id":1798748,"name":"UCB","domain":"ucb.com","url":"https://alion.io/company/ucb-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":88000,"max":115500,"currency":"USD","period":"year","gross":null,"usd_annual":115500},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T19:19:49Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Make your mark for patients\nWe are looking for aCommercial Operations Analyst who is intellectually curious, adaptable and analytical to join us in our Contracts & Pricing Team, based in our Atlanta office in Georgia, United States. This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically. \nAbout the Role\nYou will be responsible for supporting payer and Pharmacy Benefit Manager (PBM) contracting operations with significant financial and operational impact. This role ensures the timely and accurate administration of Commercial, Managed Care, Trade, and Medicare Part D contracts and rebate programs through detailed data analysis, contract maintenance, pricing validation, and reimbursement management.\n\nWho you’ll work with\nActing as a Subject Matter Expert (SME) and Single Point of Contact (SPOC) for assigned payer and PBM accounts, the Commercial Operations Analyst partners with Market Access, Finance, Sales, Compliance, Legal, IT, and external stakeholders to resolve complex contract and reimbursement issues, optimize revenue performance, and drive operational excellence. Through the analysis of large and complex utilization, pricing, and rebate datasets, this role supports contract execution, forecasting, compliance requirements, system enhancements, and strategic initiatives that strengthen patient access and business outcomes.\n\nWhat you’ll do\nServe as the Single Point of Contact (SPOC) for assigned payer and Pharmacy Benefit Manager (PBM) accounts, managing stakeholder communications, issue resolution, and day-to-day contract operations. \nManage payer and PBM contracts, including pricing, membership, renewals, amendments, cancellations, and other contract lifecycle activities. \nProcess, validate, and reconcile Commercial, Managed Care, Trade, and Medicare Part D rebate payments in accordance with contractual requirements. \nAnalyze pricing, utilization, reimbursement, and financial data to identify trends, resolve discrepancies, mitigate risk, and optimize revenue performance. \nValidate contract terms, rebate eligibility, and customer utilization data to ensure payment accuracy, compliance, and data integrity. \nSupport government pricing activities by identifying pricing inconsistencies, outdated rebate amounts, and potential compliance risks. \nManage invoice and payment timelines to ensure timely processing, reduce financial exposure, and support cash flow objectives. \nDevelop and maintain dashboards, KPI reporting, payment trackers, and operational analyses to support business and contracting decisions. \nPartner with Market Access, Sales, Finance, Compliance, Legal, Government Pricing, and IT teams to resolve complex business challenges and improve operational performance. \nSupport system enhancements, User Acceptance Testing (UAT), audits, and continuous improvement initiatives that enhance efficiency, compliance, and customer experience.\n\nInterested? For this role we’re looking for the following education, experience and skills\nMinimum Experience/Skills Required:\nBachelor's degree in Finance, Business, Statistics, Healthcare Management, Economics, Marketing, or a related field. \n5+ years of experience in analytics, reporting, forecasting, financial analysis, contract operations, pricing, rebates, or commercial operations. \nStrong analytical skills with experience working with large and complex datasets. \nAdvanced Microsoft Excel skills and proficiency with PowerPoint and other Microsoft Office applications. \nExperience with SAP and/or contract, pricing, or revenue management systems. \nStrong communication, problem-solving, and cross-functional collaboration skills.\nExperience with Model N, Revitas, Revenue Manager, Validata, or similar revenue management platforms. \nExperience with rebate processing, formulary validation, reimbursement, or contract administration.\n\nPreferred Experience/Skills:\nMBA, MHA, or other advanced business or healthcare-related degree. \n3+ years of pharmaceutical, biotechnology, managed care, payer, PBM, Market Access, Contracts & Pricing, or Commercial Operations experience. \nExperience developing dashboards, business intelligence reporting, and performance analytics. \nExperience leading process improvement, system implementations, or UAT activities.\n\nThe reasonably anticipated salary range for this position is $88,000-$115,500 per year. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range. \nAre you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!\nAbout us\nUCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.\nWhy work with us?\nAt UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.\nAt UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.\nUCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.\nShould you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on  for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.","description_format":"text","description_chars":6769,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biologics & Biosimilars","Neurology & CNS Therapeutics","Immunology & Inflammation Therapeutics"],"lifecycle":[{"event":"open","at":"2026-11-06T23:13:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 3 · green card filings: 4","filings_12m":3,"filings_prev_12m":8,"green_card_filings_12m":4,"median_offered_wage_usd":150357,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.811,"p_room":0.36,"age_days":43,"expected_fill_days":28,"reasons":["conf:1","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":115500,"is_top_pay":false},"html_url":"https://alion.io/job/ucb-commercial-operations-analyst","json_url":"https://alion.io/job/ucb-commercial-operations-analyst.json","meta":{"generated_at":"2026-11-11T20:19:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39690,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1798748},"rest":"https://alion.io/mcp/rest/get_company?id=1798748"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fucb-commercial-operations-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fucb-commercial-operations-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fucb-commercial-operations-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ucb-commercial-operations-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fucb-commercial-operations-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3895756}},{"tool":"search_jobs","arguments":{"company":"ucb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3895756},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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