Cloud Computing Engineer I

University Operations:

University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

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The Opportunity:

The UCF IT department within University Operations is seeking a Cloud Computing Engineer I to join the Enterprise Infrastructure team and support the administration, maintenance, and optimization of cloud-based and Microsoft infrastructure services. This position plays a key role in supporting the university's Microsoft Azure environment and core infrastructure technologies, ensuring reliable, secure, and efficient operations that support academic, research, and administrative functions across the institution.

Responsibilities:

• Provide operational support for Microsoft Azure cloud infrastructure and core Microsoft services, including Active Directory, DNS, MECM, and SCOM.
• Respond to service requests and incidents, troubleshoot infrastructure-related issues, and escalate complex problems as needed.
• Perform routine Azure deployments, including virtual machines, virtual networks, storage accounts, and other cloud resources using established standards and best practices.
• Monitor cloud infrastructure performance, availability, and cost metrics using tools such as Azure Monitor and Log Analytics.
• Develop, maintain, and execute automation and Infrastructure-as-Code solutions utilizing PowerShell, Terraform, and related technologies.
• Support IT service management processes, including request fulfillment, change management, documentation, and operational procedures
• Maintain technical documentation, standards, and knowledge base resources to support operational excellence and team collaboration
• Assist with infrastructure security and compliance activities, including access reviews, audit support, and remediation efforts.
• Participate in continuous improvement initiatives that enhance the reliability, scalability, and security of cloud infrastructure services

Minimum Qualifications:

Bachelor’s degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience with Microsoft Azure cloud services, including virtual machines, networking, storage, and monitoring tools.
• Knowledge of Microsoft infrastructure technologies, including Active Directory, DNS, MECM, and SCOM.
• Experience with automation and Infrastructure-as-Code tools such as PowerShell and Terraform.
• Foundational knowledge of cloud computing concepts and enterprise infrastructure technologies.
• Experience or coursework related to Windows Server administration, Active Directory, networking, or systems administration.
• Excellent communication and customer service skills with the ability to work collaboratively in a team-oriented environment.
• Strong analytical, troubleshooting, and problem-solving skills.
• Familiarity with Azure Monitor, Log Analytics, and performance monitoring solutions.
• Understanding of ITIL principles, change management, and service management practices.
• Exposure to cybersecurity, compliance, or infrastructure governance processes.
• Experience creating and maintaining technical documentation.
• Microsoft Azure, Microsoft 365, or related industry certifications are preferred

Special Instructions to the Applicants:

• The anticipated salary range for this position is $60,000 to $65,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
• If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.
• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
• This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more…For more benefits information, view theUCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

For general application or posting questions, please email [email protected].

If an accommodation due to a disability is needed to apply for this position, please email [email protected].