Communications Specialist II

University Operations:

The University Operations division at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

Visit our website or follow us on Facebook and Instagram to learn more.

The Opportunity:

University Operations is seeking to hire a Communications Specialist II. This role serves as a communications resource for teams across UCF IT, working with technical staff, departments, and leadership to ensure messaging is accurate, consistent, and accessible to a variety of audiences. This role will also provide additional communications support to the University Operations division as a whole.

Responsibilities:

• Develop and deliver clear, engaging communications for technology projects, service updates, and organizational initiatives.
• Create presentations, executive summaries, leadership talking points, and strategic communication materials.
• Write, edit, and manage content for websites, newsletters, email campaigns, and digital communication channels.
• Produce internal communications, including announcements, project updates, articles, and leadership messages.
• Coordinate communication projects by managing timelines, deliverables, stakeholder feedback, and approval processes.
• Design and develop branded communication materials, graphics, templates, and messaging resources.
• Collaborate with technical teams, business units, and leadership to translate complex information into audience-friendly content.
• Ensure communications are accurate, consistent, accessible, and aligned with organizational standards.
• Support content planning, copywriting, graphic design, photography, and editorial review activities.
• Maintain communication standards, style guides, content libraries, and reusable communication assets.
• Monitor and improve communication processes, tools, and workflows to increase effectiveness and efficiency.
• Leverage emerging technologies and AI-enabled tools to enhance communication strategies and productivity.

Minimum Qualifications:

Bachelor's or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience communicating on behalf of technical teams or translating complex subject matter into clear, accessible content for non-technical audiences.
• Experience developing executive-level communications, including presentations, briefing documents, or leadership talking points.
• Experience supporting internal communications in a large or complex organization.
• Proficiency with Microsoft 365 tools (e.g., Outlook, Teams, SharePoint, Word) for communication and collaboration workflows.
• Experience with digital content management systems (e.g., WordPress).
• Proficiency with design tools such as Canva, Adobe Creative Cloud, or similar platforms.
• Experience with social media management, including content scheduling and engagement.
• Basic photography and videography experience.
• Working knowledge of AP style or comparable editorial style standards.
• Familiarity with tracking and reporting communications analytics (e.g., open rates, clicks, engagement).
• Spanish fluency is a plus.

Additional Application Materials Required:

In addition to your application, please submit a resume, cover letter, and a portfolio showcasing relevant work, such as writing samples, executive presentations, templates, reports, or other visual communication examples. The cover letter and portfolio are required for consideration.

Special Instructions to the Applicants:

The anticipated salary range for this position is $48,722 - $65,145. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid Class E driver’s license. This position may involve driving to various locations on and off campus to conduct University business.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more…For more benefits information, view theUCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

For general application or posting questions, please email [email protected].

If an accommodation due to a disability is needed to apply for this position, please email [email protected].