{"id":1143384,"url":"https://alion.io/job/uchicago-medicine-ambulatory-medication-access-coordinator-specialty-pharmacy-full-time-days","title":"Ambulatory Medication Access Coordinator (Specialty Pharmacy), Full-Time, Days","company":{"id":35401,"name":"UChicago Medicine","domain":"uchicagomedicine.org","url":"https://alion.io/company/uchicagomedicine","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":31,"ghost_share":0,"stale_share":0.774,"repost_share":0,"time_to_fill_p50_days":2,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T12:18:53Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T17:20:33Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Be a part of a world-class academic healthcare system at UChicago Medicine as an Ambulatory Medication Access Coordinator in the Specialty Pharmacy. In this role you will be responsible for handling inbound and outbound phone calls, conducting and completing necessary third party (insurance) prior authorization requests and associated services related to high-cost medications, maximizing efficiency for patients and clinic staff.\nEligible for a Sign-On Bonus up to $3,000\nIn this role, the Ambulatory Medication Access Coordinator, or AMAC, performs necessary functions to ensure optimal reimbursement for high cost, take home medications for patients receiving care in UCMC Ambulatory Clinics. Other areas of responsibility include handling inbound and outbound phone calls, pre-screening patients for viable payment sources, managing reimbursement issues associated with high-cost, take-home medications, identifying opportunities for improving reimbursement from payers, and completing necessary paperwork for prior authorizations.\nEssential Job Functions\nImprove patient service experience and maximize UCMC pharmacy revenue through provision of prior authorization services on behalf of clinics for select high-cost medications.\n\nConduct patient insurance, benefits and financial investigation and verification by directly communicating with patients. Complete prior authorization forms, negotiate authorization status with insurers, track status of prescription approval and when necessary, alert clinical pharmacists of denials or nonresponse.\n\nFacilitate enrollment of patients in patient assistance programs and collaborate with social services and case management on patient assistance.\n\nEnter patient information on tracking forms and in computer software.\n\nExpedite clinic workflow and enhance patient care by preventing therapy interruptions due to insurance issues in conjunction with pharmacists, physicians, and clinic staff.\n\nProvide exemplary customer service to outpatients across UCMC, including handling inbound and outbound phone calls.\n\nObserve and understand prescribing trends within UCMC Ambulatory Clinics to identify areas for improved specialty pharmacy contracting.\n\nAssist with development and implementation of policies and procedures to ensure reimbursement of high-cost medications.\n\nPerforms other duties as requested by leadership.\n\nRequired Qualifications\nAssociate's or Bachelor’s degree\n\nCurrent or Eligibility for Illinois Pharmacy Technician licensure\n\n3 to 5 years of pharmacy technician experience in a retail pharmacy (exceptional aptitude or knowledge may be considered in lieu of experience.)\n\nKnowledge of and ability to use computers and a variety of computer programs including word processing, database management and spreadsheets\n\nStrong oral and written communications skills\n\nAbility to effectively manage conflicts and resolve problems\n\nEffective interpersonal skills, including the ability to effect collaborative alliances, promote teamwork and ensure a high degree of internal and external customer satisfaction\n\nAbility to function effectively in a fast-paced and changing environment with multiple priorities\n\nKnowledge of and ability to perform insurance carrier/managed care review\n\nPreferred Qualifications\nKnowledge of medication reimbursement preferred\n\nKnowledge of healthcare/prescription insurance billing, prior authorization, coding preferred\n\nPosition Details\nJob Type/FTE: Full-Time (1.0 FTE)\n\nShift: Days\n\nWork Location: Hyde Park\n\nUnit/Department: Specialty Pharmacy\n\nCBA Code: Non-Union\n\nIn this role, we anticipate that you will be scheduled to work 8-hour shifts, day shift approximately between the hours of 7am-5:30pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work a remote-hybrid schedule, working onsite 1 week every 3-5 weeks. The days of the week that you are scheduled will be Monday-Friday, and no weekends. This is subject to change.","description_format":"text","description_chars":3964,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Health Care","Higher Education","Hospitals & Clinics"],"lifecycle":[{"event":"open","at":"2026-09-23T13:31:46Z"}],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.569,"p_room":0.9,"age_days":0,"expected_fill_days":2,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/uchicago-medicine-ambulatory-medication-access-coordinator-specialty-pharmacy-full-time-days","json_url":"https://alion.io/job/uchicago-medicine-ambulatory-medication-access-coordinator-specialty-pharmacy-full-time-days.json","meta":{"generated_at":"2026-09-24T18:05:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}