{"id":3713418,"url":"https://alion.io/job/uchicago-medicine-informatics-educator","title":"Informatics Educator","company":{"id":35401,"name":"UChicago Medicine","domain":"uchicagomedicine.org","url":"https://alion.io/company/uchicagomedicine","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":36,"ghost_share":0,"stale_share":0.861,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Education","role_family":"Education","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Darien, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-11-03T17:53:22Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-10T16:40:59Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Join a world-class academic healthcare system, UChicago Medicine, as an Informatics Application Educator in the IT Clinical Applications department. You will need to be based in the Chicagoland area.\nThe Informatics Application Educator delivers high-quality training for clinical and non-clinical end-users on EHR and other organizational computer systems, gaining deep knowledge of assigned applications, policies, and workflows. Responsibilities include developing and maintaining role-based training curricula and instructional materials, delivering classroom and on-the-job training, managing logistics training, and providing go-live support. Collaborating with Informatics, Application Teams, and Operations, they assess training needs, design instructional content, update training environments, develop diverse teaching aids, and evaluate training effectiveness for continuous improvement. Educators ensure training aligns with operational goals, manage resistance to change, and participate in small project management and departmental initiatives. The position requires adherence to training policies, on-site in-person classroom training, and may involve after-hours support and/or occasional travel for meetings or go-live assistance.\nEssential Job Functions\nDevelops role-based training curriculum using a variety of software programs, tools, and applications.\n\nDesigns, develops, and maintains instructional materials. This includes but is not limited to tip sheets, quick start guides, eLearning modules, brochures, multimedia visual aids, agendas, manuals, and presentations.\n\nRemains current with system changes and enhancements to ensure a thorough knowledge of the application(s).\n\nProvides application upgrade training & support.\n\nConducts classroom and on-the-job training for end-users; prepares training environments and materials; follows up with trainees to address questions and reinforce learning.\n\nSets up and breaks down training classes and ensures training equipment is functional and sufficient for class volumes.\n\nReviews reports, dashboards, and surveys to understand the effectiveness of training.\n\nSupports end-users with application & workflow-based knowledge.\n\nManages ServiceNow support tickets.\n\nResearch and resolve issues.\n\nCommunicates clearly and professionally in verbal and written formats across audiences.\n\nWorks collaboratively across teams to achieve shared objectives and deadlines.\n\nEscalate concerns and/or issues to leadership when appropriate.\n\nCreates and maintains training for users & patients in Epic training environments. \nRequired Qualifications\nBachelor’s degree in related field preferred (Education, Information Services, Nursing, Healthcare, etc.). Incumbents who do not hold degrees may qualify if they have achieved applicable certifications and/or requisite work experience in training or healthcare. A two-year degree in a healthcare field with appropriate experience may also be acceptable.\n\nMust possess knowledge of adult learning principles\n\nMust be able to troubleshoot basic PC issues\n\nAbility to coordinate multiple priorities and issues\n\nMust be able to logically read and comprehend technical and/or functional manuals and instructions\n\nExcellent communication and interview skills\n\nExcellent interpersonal and team skills\n\nPreferred Qualifications\nEpic certification\n\nHealthcare Operations\n\nPhysician Office Practice\n\nInformation Technology\n\nClinical Operations\n\nMedical Information\n\nhealthcare or adult learning experience.\n\nPosition Details\nJob Type/FTE: Full-time\n\nShift: Day\n\nLocation: Hyde Park\n\nDepartment: IT Clinical Applications\n\nCBA Code: Non-Union","description_format":"text","description_chars":3639,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Cancer Care Centers"],"lifecycle":[{"event":"open","at":"2026-11-04T00:04:46Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.584,"p_room":0.9,"age_days":6,"expected_fill_days":18,"reasons":["conf:2","stale_co","win:mid","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/uchicago-medicine-informatics-educator","json_url":"https://alion.io/job/uchicago-medicine-informatics-educator.json","meta":{"generated_at":"2026-11-10T17:10:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5564,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35401},"rest":"https://alion.io/mcp/rest/get_company?id=35401"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuchicago-medicine-informatics-educator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuchicago-medicine-informatics-educator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuchicago-medicine-informatics-educator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uchicago-medicine-informatics-educator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuchicago-medicine-informatics-educator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3713418}},{"tool":"search_jobs","arguments":{"company":"uchicagomedicine.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3713418},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}