{"id":1262361,"url":"https://alion.io/job/uchicago-medicine-intake-coordinator-digestive-disease-full-time-days","title":"Intake Coordinator, Digestive Disease - Full-Time, Days","company":{"id":35401,"name":"UChicago Medicine","domain":"uchicagomedicine.org","url":"https://alion.io/company/uchicagomedicine","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":30,"ghost_share":0,"stale_share":0.767,"repost_share":0,"time_to_fill_p50_days":2,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1107},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-08-07T17:34:07Z","employer_posted_date":"2026-08-07","last_verified_at":"2026-09-25T20:54:58Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Be a part of a world-class academic healthcare system at UChicago Medicine as an Intake Coordinator with our Digestive Disease clinic in DCAM. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.\nWe provide care for all types of digestive conditions, from inflammatory bowel disease and liver disorders to esophageal, pancreatic and bile duct diseases, as well as all forms of gastrointestinal cancers. Our GI specialists offer exceptional care based in advanced, research-driven medicine for both common and rare GI conditions. We are one of the nation’s top-ranked hospitals for gastroenterology and GI surgery.\nUnder general direction, serves as the first point-of-contact for patients and physicians to coordinate services with UCMC medical professionals, ancillary services, BSD, and hospital offices/staff. Provides administrative services, data analysis, and customer service to facilitate efficient and effective processes for patients to access various services within the hospital. Provides guidance to patients through the evaluation process, works with various departments to ensure patients complete their itineraries, revises and communicates itinerary changes as required.\nEssential Job Functions\nServes as the primary contact for non-clinical care coordination through the continuum of care for patients, families, and referring physicians.\n\nThe first point-of-contact for patients and physicians to coordinate services with UCMC medical professionals, ancillary services, BSD, and hospital offices/staff.\n\nCoordinates and manages educational/advisory meetings, evaluation tests, and consultations for patients within specified time periods.\n\nImmediately and independently resolves issues encountered during the day to keep the patient on schedule.\n\nProvides advance notice to patients and referring physicians of required follow-up testing to maintain regulatory compliance, and coordinates the required follow-up. Collaborates with various departmental staff to ensure proper insurance and billing information is provided for patient’s services\n\nManages and utilizes databases such as the program’s patient progress database (Microsoft Access) and the MBSAQIP data registry platform to enter surgical patient data in a timely manner, maintain updates, provide statistical data, and provide detailed reports (charts, graphics, tables, etc) as needed to management on patient services.\n\nCreates and organizes mailings as applicable to regulatory agencies.\n\nManages the day-to-day operations for the collection and transliteration of primary source documentation for regulatory reports for patients.\n\nResponds to inquiries from regulatory agencies, resolves issues/discrepancies, and prepares correspondence to ensure the proper and timely transfer of appropriate information.\n\nGenerates and distributes program materials, welcome packets, educational materials, appointment itineraries, and various notification letters per protocols.\n\nTriages patients, responds to referring physicians, UCMC medical professionals, and case manager requests, and independently determines the appropriate course of action.\n\nHandles confidential information consistent with Federal HIPAA legislation, and all other applicable federal, state, local, and institutional regulations with regard to confidentiality\n\nPerforms other duties assigned.\n\nRequired Qualifications\nA minimum of two years’ experience in a hospital or medical setting preferred.\n\nExperience working with various Microsoft based computer software programs for Excel and Word.\n\nKnowledge of scheduling templates, insurance verification, and third-party collection procedures.\n\nKnowledge of hospital billing and collection processes.\n\nAbility to perform basic data analysis.\n\nAbility to solve problems independently, performs multiple tasks simultaneously, exercise good judgment, and work effectively in a team environment.\n\nAbility and willingness to cooperate with co-workers, supervisors, and physicians to best serve the patients.\n\nAbility to learn and incorporate new systems and processes.\n\nExcellent customer service and interpersonal skills requiring tact, discretion, and maintaining patient confidentiality.\n\nExcellent verbal and written communication.\n\nAbility to attend mandatory training classes offered by the Medical Center after hours or on weekends, with advance notice.\n\nPreferred Qualifications\nCertification in Medical Terminology\n\nExperience in patient advocacy\n\nExperience using Mac\n\nPosition Details:\nJob Type/FTE: Full Time (1.0 FTE)\nShift: Days - 8 am - 4:30 pm\nWork Location: Onsite - DCAM\nUnit/Department: Digestive Disease\nCBA Code: Non-Union","description_format":"text","description_chars":4684,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Cancer Care Centers"],"lifecycle":[{"event":"open","at":"2026-09-25T20:54:30Z"}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.093,"p_room":0.28,"age_days":49,"expected_fill_days":2,"reasons":["conf:5","win:tail","crowd:junior,brand"],"computed_at":"2026-09-26T02:24:53Z"},"pay":null,"html_url":"https://alion.io/job/uchicago-medicine-intake-coordinator-digestive-disease-full-time-days","json_url":"https://alion.io/job/uchicago-medicine-intake-coordinator-digestive-disease-full-time-days.json","meta":{"generated_at":"2026-09-26T02:24:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2487,"day_limit":5000,"remaining_today":2513,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}