{"id":1931920,"url":"https://alion.io/job/uchicago-reader-services-and-administrative-assistant","title":"Reader Services and Administrative Assistant","company":{"id":4370,"name":"University of Chicago","domain":"uchicago.edu","url":"https://alion.io/company/uchicago","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":8841},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-05T22:13:46Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-12T20:59:21Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Department\nLibrary R & L - SCRC Public Services About the Department\nWidely known as guardian of one of the largest academic library collections in North America, the University of Chicago Library is redefining its role as a provider of services within an increasingly open global knowledge ecosystem. We value open and equitable access to knowledge, freedom of speech and inquiry, and working in partnership within and beyond the UChicago community. We are creating a working environment that embraces innovation and respect and that celebrates and develops staff.As part of the University of Chicago, we offer a wide variety of strong benefits and programs to academics and staff. From a choice of comprehensive health plan options and wellness programs, short and long-term disability insurance, continuing education opportunities including educational assistance plans, competitive retirement plans and paid time off (vacation, personal and university holidays), we’re committed to providing benefits and a work environment that matters!\nJob Information\nJob Summary:\nUnder the direction of the Public Services Supervisor, and following Special Collections Research Center’s (SCRC) guidelines, the Reader Services and Administrative Assistant (RSAA) performs both a broad range of complex library tasks and administrative support duties. This position shares responsibility for staffing the SCRC circulation desk and oversees circulation and use of materials in the Reading Room. This position applies specialized technical and bibliographic skills and/or subject knowledge to support access to the collections. The RSAA provides administrative support for the Director of Special Collections, and for Center-wide activities.\nResponsibilities:\nReader Services SupportShares responsibility with the 2nd Reader Services & Administrative Assistant for welcoming and providing preliminary orientation to Special Collections classes, researchers, and visitors.\nRegisters new researchers and assists with setting up new Aeon user accounts, explains guidelines for use of Special Collections materials.\nShares responsibility with the 2nd Reader Services & Administrative Assistant for prompt and accurate circulation of materials in the reading room, including transactions with readers, and routing items for holds, preservation attention, and reshelving; as well as for all associated record-keeping.\nShares responsibility with the 2nd Reader Services & Administrative Assistant for oversight of the Special Collections reading room and all public areas on the first floor of the department, monitors circulation of materials and people within these spaces.\nResponds to onsite and remote PDF scan requests through LibAnswers as assigned.\nShares responsibility with the 2nd Reader Services & Administrative Assistant for referring onsite and remote reference queries to the Center's Reader Services Librarian and other staff members.\nServes as back up for paging duties.\nWorks Tuesday and Wednesday evenings in rotation with other staff.\n\nAdministrative SupportAnswers the main telephone; sorts and routes mail.\nMaintains select pages on the Center’s public website and the Library intranet, Loop.\nMaintains the Center’s paper files.\nManages applications and correspondence for Platzman Fellowship; maintains spreadsheets and administrative information about each cohort of Fellows; provides assistance with arrangements for on-site visits by Fellows.\nProvides support for events hosted in SCRC, including liaising with event contact person, handling catering, and facilitating room setup with Library Building Services.\nManages correspondence and related administrative support for the SCRC Director.\nProduces and distributes documents and reports including the annual reports for the department and division.\nMaintains and compiles select SCRC reader services statistics.\nServes as the SCRC contact within the Library and the University for supplies and office equipment.\nPerforms additional duties as assigned.\n\nCompetencies:\nManage interpersonal relationships and interact/communicate with clarity, tact, and courtesy with patrons, staff, faculty, students, and others; communicate effectively in English, both orally and in writing; identify priorities; recognize and resolve or refer problems; work effectively with supervisor and as a part of a team; and use or learn a range of position-related software applications.\nDemonstrated ability to read and interpret complex documentation required.\nDemonstrated strong organization skills and attention to detail and accuracy, with the ability to sustain attention to detail over long stretches of time, required.\nDemonstrated ability to handle confidential information and materials with discretion required.\nDemonstrated ability to manage contacts with a wide variety of researchers and visitors, in person and by telephone, with diplomacy, respect, and discretion required.\nDemonstrated flexibility and ability to handle multiple priorities and meet deadlines required.\nDemonstrated ability to work well with other staff members required.\nDemonstrated sound judgment and effective, independent problem-solving and decision-making skills required.\nDemonstrated critical thinking and analytical skills required.\nAdditional Responsibilities\nEducation, Experience, or Certifications:\nEducation:\nHigh School Diploma from an accredited institution required.\nBachelor’s Degree from an accredited institution preferred.\nExperience:\nDemonstrated successful public services experience in a high-volume, customer service-oriented environment required.\nDemonstrated experience working in a special collections, archives, or museum environment preferred.\nDemonstrated experience with ensuring the security and proper handling of rare and fragile materials required.\nDemonstrated experience explaining and enforcing policies in an environment with sensitive and fragile materials required.\nExperience conducting in-depth academic research at college level preferred.\nTechnical Knowledge and Skills:\nKnowledge of relevant databases (i.e. structure, index, record formats), content and operation conventions (searching and data manipulation commands) required.\nKnowledge of library collections, resources, and access tools required.\nDemonstrated understanding of the academic research process required.\nDemonstrated proficiency with e-mail and desktop applications including Windows, Microsoft Office required.\nWeb authoring experience preferred.\nWorking Conditions and Physical Requirements:\nOffice environment.\nAbility to handle rare and fragile materials in a safe and sensitive manner.\nAbility to lift and move up to 50lbs.\nAbility to tolerate moderate levels of dust and odor.\nAbility to hear, including making fine discriminations in sound.\nAbility to see, including color, depth perception, or clarity; must be able to visually focus on print and electronic material for long periods.\nEffective audio-visual discrimination and perception.\nAbility to sit for 4 hours or more.\nAbility to use computers extensively for 4 hours or more.\nAbility to make repetitive wrist, hand, or finger movements.\nAbility to operate equipment necessary to perform job.\nAbility to Use Standard Work Station Equipment.\nAbility to Use Standard Office Equipment.\nPay Range:\n$20.69 - $30.29 per hour\nRequired Documents:\nResume\nThe University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.\nWhen applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.\nBenefit Eligibility\nYesThe University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.\nPay Rate Type\nHourlyPay Range\n$20.69 - $30.29The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.\nScheduled Weekly Hours\n37.5Union\n024- Local 743, I.B.T. ClericalJob is Exempt\nNoDrug Test Required\nNoHealth Screen Required\nNoMotor Vehicle Record Inquiry Required\nNoPosting Date\n2026-10-05Posting Statement\nThe University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.\nJob seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800or submit a request via Applicant Inquiry Form.\nAll offers of employment are contingent upon a background check that includes a review of conviction history.A conviction does not automatically preclude University employment.Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.\nThe University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.","description_format":"text","description_chars":9727,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Retirement plans","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-05T22:13:46Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.835,"p_room":1,"age_days":6,"expected_fill_days":36,"reasons":["conf:0","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/uchicago-reader-services-and-administrative-assistant","json_url":"https://alion.io/job/uchicago-reader-services-and-administrative-assistant.json","meta":{"generated_at":"2026-10-12T22:56:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37600,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4370},"rest":"https://alion.io/mcp/rest/get_company?id=4370"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuchicago-reader-services-and-administrative-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuchicago-reader-services-and-administrative-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuchicago-reader-services-and-administrative-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uchicago-reader-services-and-administrative-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuchicago-reader-services-and-administrative-assistant"}]}