{"id":2673349,"url":"https://alion.io/job/ucsa-student-support-advocate-international","title":"Student Support Advocate (International)","company":{"id":688995,"name":"University of Canterbury Students' Association","domain":"ucsa.org.nz","url":"https://alion.io/company/ucsa","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Christchurch, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T22:48:06Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-30T00:07:55Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"UCSA Haere-roa | Permanent | Full time\nAre you passionate about advocating for students, ensuring their voices are heard and helping them navigate challenges with confidence? Do you have strong interpersonal skills, cultural awareness and the ability to work through complex policies and processes?\nOur Advocacy & Welfare Team plays an important role in supporting students to succeed, feel included and make the most of their university experience.\nAs our Student Support Advocate (International), you'll provide independent advocacy, guidance and welfare support to UC students, with a particular focus on the needs of our international student community.\nFrom navigating academic and non-academic matters to accessing hardship support and adjusting to life in New Zealand, you'll help students understand their rights within the university processes, explore their options and achieve fair and positive outcomes.\nThis is a varied and rewarding role where you'll work closely with students, university staff and external organisations to deliver accessible, culturally responsive and inclusive advocacy services.\nWhat You'll Do\nProvide independent advocacy, guidance and welfare support to students, including representation in academic and non-academic matters.\n\nSupport international students in navigating university policies, processes and challenges associated with studying and living in New Zealand.\n\nAssist students experiencing hardship or complex personal circumstances, connecting them with appropriate services and resources.\n\nSupport the fair and respectful resolution of student-to-student conflict, applying established guidelines and processes.\n\nBuild strong relationships with students, university staff and external organisations to ensure coordinated and effective support.\n\nPromote advocacy and welfare services across campus, ensuring students understand the support available to them.\n\nIdentify emerging student issues and trends, providing feedback to inform improvements to university policies, processes and the overall student experience.\n\nAbout You\nWe're looking for a compassionate, confident and culturally aware advocate who is passionate about making a meaningful difference in students' lives.\nYou'll bring sound judgement, strong problem-solving skills and the ability to navigate sensitive or complex situations with professionalism and diplomacy. You're approachable, empathetic and able to build trust with people from a wide range of cultural and linguistic backgrounds.\nYou'll also be organised, proactive and comfortable managing competing priorities while maintaining confidentiality and a student-centred approach.\nImportantly, you'll understand the unique challenges international students may face and be committed to ensuring they feel supported, respected and empowered throughout their university journey.\nKey Skills & Experience\nTo be successful in this role, you'll bring:\nA relevant tertiary qualification, ideally in law, psychology or a related discipline.\n\nPrevious experience in advocacy, mediation, student welfare, international student support or a similar advisory role, ideally within a tertiary education environment.\n\nFluency in English and at least one additional language, both written and spoken, with Mandarin Chinese particularly desirable.\n\nStrong knowledge of policy, regulations and procedural fairness, with the ability to interpret and apply complex information.\n\nAn understanding of university policies and processes, or the ability to quickly develop this knowledge.\n\nDemonstrated cultural competence and the ability to support students from diverse cultural and linguistic backgrounds.\n\nExcellent communication, interpersonal and relationship-building skills, including the ability to manage sensitive conversations.\n\nStrong organisational skills, attention to detail and the ability to manage multiple priorities effectively.\n\nAbove all, you'll be motivated by the opportunity to advocate for students, champion inclusive practices and contribute to a positive and supportive university experience.\nAbout UCSA\nNau Mai Ki Te Rōpū Akonga ō Te Whare Wānanga ō Waitaha\nWelcome to The University of Canterbury Students’ Association (UCSA)\nEstablished in 1894, the UCSA is a registered not-for-profit organisation that supports UC students to succeed and belong.\nOur organisation is governed by an elected Student Executive, and we employ over 300 staff. Together, we dish up a range of student-focused services, including advocacy and welfare, representation, subsidised dental and optometry, early learning centres, club support, events, and media.\nAt UCSA, we’re here for students. You’ll be part of a passionate team dedicated to helping students succeed and belong, in an organisation that values innovation, inclusivity, and collaboration.\nHow to Apply\nPlease apply through our careers site.\nWe will be reviewing applications as they are received, and applications will close upon the appointment of a successful candidate.","description_format":"text","description_chars":4999,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Events & Ticketing","Media & Entertainment"],"lifecycle":[{"event":"open","at":"2026-10-16T04:29:50Z"}],"visa":[],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.816,"p_room":0.9,"age_days":13,"expected_fill_days":27,"reasons":["conf:2","win:mid"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/ucsa-student-support-advocate-international","json_url":"https://alion.io/job/ucsa-student-support-advocate-international.json","meta":{"generated_at":"2026-10-30T00:35:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":714,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688995},"rest":"https://alion.io/mcp/rest/get_company?id=688995"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fucsa-student-support-advocate-international"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fucsa-student-support-advocate-international"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fucsa-student-support-advocate-international"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ucsa-student-support-advocate-international\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fucsa-student-support-advocate-international"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2673349}},{"tool":"search_jobs","arguments":{"company":"ucsa.org.nz","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2673349},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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