{"id":1707550,"url":"https://alion.io/job/ufa-customer-sales-and-service-representative","title":"Customer Sales and Service Representative","company":{"id":2575996,"name":"UFA","domain":"ufa.com","url":"https://alion.io/company/ufa-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Red Deer, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":209},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-19T13:47:13Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Department: Operations - Alberta\nEmployment Type: Part-Time\nRequisition ID: 2080\nDate Posted: September 29, 2026\nClosing Date: October 13, 2026 or until filled\nJob Summary:\nReporting to the AssistantStore Manager, the Customer Sales and Service Representative 1 (CSSR 1) is responsible for serving and assisting customers in the selection and purchase of goods and services and/or fuel and fuel products to meet their needs. The Representative provides service in accordance with UFA’s Customer Service Policy and initiates and/or implements corrective action as required to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.\nResponsibilities:\nProvide prompt service and assistance to UFA’s customers in a friendly and courteous manner either in person or over the phone.\nEnsure that sales leads are either executed to outstanding customer service standards or are transferred to an outbound sales representative for completion.\nAssist with the accurate and timely shipping and receiving of products as assigned.\nPerform maintenance on inventory or cycle counts, as directed.\nEnsure store, yard, warehouses, and exterior locations are clean, neat, well organized, and in compliance with UFA’s safety and operational standards.\nManage eCommerce customer requests to ensure eCommerce service levels and KPIs are maintained. Review, pick, pack, label and confirm orders using eCommerce related systems, workflows and processes. Ensure eCommerce order storage areas are clean, neat, well organized and in compliance with UFA’s safety and operational standards. Perform daily balancing of eCommerce orders including paper flow.\nResponsible for “Own the Aisle” area of assigned responsibility in store to ensure UFA merchandising and inventory standards are consistently maintained or equivalent assigned area of responsibility in UFA yard.\nQualifications:\nWorking towards or completed a Grade 12 diploma with 0 - 2 years of related experience.\nCash handling, computer proficiency and previous customer service experience an asset.\nAgriculture/AgriBusiness or petroleum background, interest, and aptitude.\nEntry level of product knowledge.\nCapable of physical labour; capable of lifting up to 25 kg.\nWarehouse or yard and forklift experience an asset.\nSelf-motivated with a continuous learning approach about the business of UFA.\nYou and UFA. Let’s Grow Together.\nUFA is one of Canada’s largest and most progressive agricultural co-operatives. We’re a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.\nA Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities. \nRecognized and Rewarded for Your Performance - At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.\nWork-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.\nWe Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.\nDiversity Equity, and Belonging\nAt UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact .\nStay Connected\nFollow us on LinkedIn, Instagram, and Facebook for the latest updates.\nWe thank all applicants for their interest. Only those selected for an interview will be contacted.","description_format":"text","description_chars":4055,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Oil & Gas","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-10-02T15:22:54Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.592,"p_room":0.55,"age_days":20,"expected_fill_days":15,"reasons":["conf:1","win:tail","comp:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/ufa-customer-sales-and-service-representative","json_url":"https://alion.io/job/ufa-customer-sales-and-service-representative.json","meta":{"generated_at":"2026-10-19T17:05:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12969,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2575996},"rest":"https://alion.io/mcp/rest/get_company?id=2575996"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fufa-customer-sales-and-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fufa-customer-sales-and-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fufa-customer-sales-and-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ufa-customer-sales-and-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fufa-customer-sales-and-service-representative"}]}