{"id":1915812,"url":"https://alion.io/job/ufcu-branch-manager-highway-79","title":"Branch Manager - Highway 79","company":{"id":1789412,"name":"UFCU","domain":"ufcu.org","url":"https://alion.io/company/ufcu","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Round Rock, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":82000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4621},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T15:02:39Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-21T03:41:19Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Summary\nAs a member of UFCU’s Retail Leadership Team, and working under the supervision of the Senior Retail Manager, the Branch Manager (BM) will lead the team to grow relationships and provide exceptional service to credit union members. The Branch Manager performs the overall administrative supervision of all branch office activities including: coordinating and directing daily operations, and directing personnel activities to assure convenient and efficient operation of the staff and branch within the framework of federal and state laws, NCUA regulation and UFCU policies and procedures.\nAbout UFCU\nFounded in 1936, UFCU has grown to serve Members across Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures. \nIn pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values:\nPurposefully Member-Obsessed\nWe are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.\nPossibilities Reimagined\nWe are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.\nPerformance Excellence Rooted in Unwavering Integrity\nWe do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.\nEssential Functions\nEmployee Development:\nEffectively coaches frontline staff in the successful promotion and sales of assigned UFCU products and services to meet and exceed both personal and branch sales objectives.\nUtilizes leadership and motivational techniques to create and maintain a positive work environment and a high-performing, cohesive team.\nPromotes UFCU’s cultural values and contributes to the success of UFCU’s strategic vision and organizational and team goals. Monitors performance and, if necessary, corrects course to reach established goals.\nBranch Management:\nUse principles of continuing process improvement to streamline and enhance branch operations according to UFCU’s strategic initiatives.\nResponsible for managing the overall ongoing operations of the branch including the staffing, training and employee relations of all branch office employees.\nResponsible for the branch staff's delivery of personal financial services through the teller, new accounts, loan closing and electronic delivery systems located at the branch. Ensure quality service is provided by all branch employees.\nHold staff accountable to goals, initiatives and UFCU’s policies and procedures. \nLeadership & Development:\nContinually seeks opportunities for personal and staff ongoing professional growth and learning.\nUses effective staffing and talent management strategies to hire, develop, and grow future leaders; and ensures that team is empowered and professionally trained to achieve maximum productivity, quality of performance, job satisfaction and work-life balance.\nPerforms other duties as assigned.\nAdhere to all company policies, procedures and business ethics codes.\nComplete required regulatory Training as assigned.\nMaintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.\nKnowledge/Skills/Abilities:\nAbility to meet goals and deadlines.\nExcellent interpersonal, verbal and written communication skills required.\nMust demonstrate a passion for people and service, as well as a dedication to building relationships.\nAbility to work with members and staff tactfully and professionally, both in-person and via phone.\nExperience coaching and motivating staff\nAbility to think strategically as well as tactically while continually seeking sales, service and operations delivery efficiencies.\nStrong analytical and reporting skills.\nBilingual in Spanish preferred.\nMust be bondable\nCore Competencies\nDelivering Member Obsession\nDelivering Performance Excellence\nDelivering Innovation\nDelivering Empowered Leadership\nExperience\nMinimum Requirements\nHigh school diploma or equivalent required.\nMinimum two (2) years of financial services or retail experience.\nMinimum two (2) years of general management experience.\nMinimum three (3) years with demonstrated success selling products within a retail banking environment or financial services industry\nMust be bondable\nPreferred Requirements\nBachelor’s degree in related field preferred\nThings You Need to Know Before You Apply\nPhysical Demands\nThe physical demands described are representative of those that must be met by an employee, with or without accommodation, in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nFrequent\nWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.\nSpecific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.\nThe employee is frequently required to stand and walk.\nEmployee will make extensive use of the telephone requiring the ability to effectively and accurately explain complex information.\nThe employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.\nWork Environment\nThe work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThis position may involve periodic stressful conditions.\nMay occasionally require an adjusted work schedule, overtime, and evening/weekend hours.\nContact center position, requiring appropriate appearance in accordance to HR\nFrequent computer use at a workstation up to two hours at a time.\nThe noise level in the work environment is usually moderate.","description_format":"text","description_chars":6567,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-10-05T16:08:53Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.886,"p_room":0.9,"age_days":14,"expected_fill_days":30,"reasons":["conf:3","velocity","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ufcu-branch-manager-highway-79","json_url":"https://alion.io/job/ufcu-branch-manager-highway-79.json","meta":{"generated_at":"2026-10-21T05:37:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8265,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1789412},"rest":"https://alion.io/mcp/rest/get_company?id=1789412"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fufcu-branch-manager-highway-79"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fufcu-branch-manager-highway-79"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fufcu-branch-manager-highway-79"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ufcu-branch-manager-highway-79\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fufcu-branch-manager-highway-79"}]}