{"id":3279105,"url":"https://alion.io/job/ufcu-systems-analyst","title":"Systems Analyst","company":{"id":1789412,"name":"UFCU","domain":"ufcu.org","url":"https://alion.io/company/ufcu","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":134000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1085},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-10-26T14:54:53Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T08:35:09Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":11},"description":"Job Summary\nThe System Analyst provides analysis and expertise on various tools and systems used in UFCU to include tool administration custom and/or third party applications, services and related infrastructure components. This role will require demonstrated experience in troubleshooting problems, product improvement, and effective communication with both IT and business partners.\nUnder minimal supervision, this role maintains, monitors, and manages software application systems, services, and related information technology components. This position must support secure applications based upon requirements and be proactive in delivering successful solutions, including helping define requirements, application deployment, implementing best practices, supporting testing efforts, and providing documentation while working with business partners.\nThe Systems Analyst is an exempt position and reports to Manager Product Engineering.\nAbout UFCU\nOur Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.\nIn pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values:\nPurposefully Member-Obsessed\nWe are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.\nPossibilities Reimagined\nWe are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.\nPerformance Excellence Rooted in Unwavering Integrity\nWe do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.\nEssential Functions\nServe as the point of contact for escalated questions and issue resolution of designated software applications\nServe as the subject matter expert for applications used by UFCU staff and members.\nPartner with business units to gather and analyze requirements, translating them into effective application solutions that align with organizational goals.\nInstall, configure, maintain and enhance SaaS and On-Premises application configurations to adapt to changing business processes and technology landscapes.\nDrive innovation by designing and implementing new features and enhancements that improve application functionality and user experience.\nDevelop, optimize, and monitor automated workflows and batch processes to ensure consistent and error-free execution.\nCollaborate with third-party vendors to resolve issues, manage upgrades, and apply security patches in a timely and efficient manner.\nCollaborate with project managers, management, other business partners, and subject matter experts to address and map out enhancement requests.\nDevelop guidelines to ensure consistent processes for building custom fields, documents, and data entry forms.\nWork collaboratively with management teams (Focus on Lending and Collections) to implement solutions that support process or procedure improvements that could help streamline or automate processes.\nResearches and recommends system configurations to optimize UFCU member and employee. \nStay current with emerging technologies and industry trends to inform strategic decisions and technical improvements.\nPursuing continuous professional development and actively seeking opportunities for learning and skill enhancement.\nProactively contributes to IT team objectives by identifying improvement opportunities and recommending innovative solutions.\nEffectively manage time and resources, including cross-functional coordination and allocation of team efforts for testing and implementation.\nMentor and support the growth of others, fostering a culture of knowledge sharing.\nOther:\nPerform other duties as assigned.\nAdhere to all company policies, procedures, and business ethics codes.\nCompletes required regulatory training as assigned.\nMaintains strict adherence to and compliance with all laws, rules, regulations, and internal controls specific to the role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.\nKnowledge/Skills/Abilities\nKnowledge\nStrong understanding of enterprise IT environments,\nStrong verbal and written communication skills. \nSuperior customer service skills are essential. \nAbility to consistently and effectively make evaluative judgments. \nSkills\nStrong analytical and diagnostic skills for resolving application issues.\nOrganizational, process management, and time management skills, with the ability to proactively and consistently meet deadlines with minimal supervision.\nStrong written, verbal, interpersonal, collaborative, and active listening communication skills.\nAbilities\nAbility to interpret logs and system metrics to identify root causes.\nAbility to analyze system requirements and translate them into technical solutions.\nAbility in solving problems and researching issues with minimal supervision.\nAbility to engage effectively with both technical teams and business stakeholders.\nProven ability to foster collaboration, motivate cross-functional teams, and drive collective success.\nAbility to effectively communicate with both IT and business partners.\nAbility to work collaboratively with others and inspire teams.\nAbility to work in a fast-paced environment.\nCompetencies\nDemonstrating Member Obsession\nPuts themselves in the Member’s shoes\nLooks for friction points\nMakes it personalized and easy\nDemonstrating Performance Excellence\nSets standards for elevating excellence\nEnsures elevated quality\nTakes responsibility\nConducts continuous improvement\nDemonstrating Innovation\nChallenges current thinking\nApproaches change with a positive mindset\nExperience\nMinimum Qualifications\nBachelor’s degree in Computer Science, or a related field (or equivalent combination of education and experience).\n3+ years of experience providing application or systems support in an enterprise environment.\n2+ years of experience working in mortgage industry with APIs and integrations.\n1+ year of experience supporting cloud-based solutions.\nMust be bondable.\nPreferred Qualifications\nExperience supporting applications in a regulated environment (e.g., financial services), with familiarity around audits, controls, and data protection expectations.\nFamiliarity with SCRUM and Agile methodologies. \nFamiliarity with credit union philosophies and practices.\nPHYSICAL DEMANDS\nThe physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.\nSpecific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.\nThe employee is frequently required to stand and walk.\nEmployee will make extensive use of the telephone requiring the ability to effectively and accurately explain complex information.\nWORK ENVIRONMENT\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThis position is available to work from home for 50% of the time. This schedule may change at UFCU’s discretion and as safety needs dictate.\nThis position may involve periodic stressful conditions.\nMay occasionally require an adjusted work schedule, overtime, and evening/weekend hours.\nFrequent computer use at a workstation up to two hours at a time.\nThe noise level in the work environment is usually moderate.","description_format":"text","description_chars":8408,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-10-26T15:39:45Z"},{"event":"close","at":"2026-11-02T23:50:08Z"},{"event":"reopen","at":"2026-11-03T23:59:54Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":11,"expected_fill_days":25,"reasons":["conf:1","win:mid"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/ufcu-systems-analyst","json_url":"https://alion.io/job/ufcu-systems-analyst.json","meta":{"generated_at":"2026-11-07T10:27:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9453,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1789412},"rest":"https://alion.io/mcp/rest/get_company?id=1789412"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fufcu-systems-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fufcu-systems-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fufcu-systems-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ufcu-systems-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fufcu-systems-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3279105}},{"tool":"search_jobs","arguments":{"company":"ufcu.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3279105},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}