{"id":4262658,"url":"https://alion.io/job/ufcu-teller-lakeline","title":"Teller - Lakeline","company":{"id":1789412,"name":"UFCU","domain":"ufcu.org","url":"https://alion.io/company/ufcu","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T15:01:18Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T22:03:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Job\nAs a Full Time Teller, you will serve as a primary point of contact for processing Member transactions and requests. Eager to build strong, long-term meaningful relationships, our Tellers have a passion for exceptional Member service. Tellers strive to provide an exceptional Member experience by effectively communicating with Members to understand Member needs, providing assistance to Members, identifying product and service needs, answering Member questions, identifying solutions, and resolving Member requests and issues.\nAbout UFCU\nFounded in 1936, UFCU has grown to serve Members across Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures. \nIn pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values:\nPurposefully Member-Obsessed\nWe are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.\nPossibilities Reimagined\nWe are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.\nPerformance Excellence Rooted in Unwavering Integrity\nWe do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.\nEssential Functions of the Job\nMember Experience\nGreet members\nMaintain branch appearance\nExplain basic products and services\nIdentify product needs\nAnswer member questions\nResolve member issues\nAccount Maintenance\nConduct system navigation on various computer systems\nProcess address, phone number, and email changes\nProcess check re-orders\nEstablish direct deposit\nAssist with online and mobile banking\nCompliance\nPerforms other duties as assigned. \nAdhere to all company policies, procedures and business ethics codes.\nComplete required regulatory training as assigned. \nMaintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulation.\nConduct Transactions\nProcess transactions, mail deposits, night drop, and cash advances\nGrant access to safe deposit box\nScan transit and on-us checks\nValidate accuracy and process member checks\nPlace and communicate check holds\nPrint documents, including statements, temporary checks, and direct deposit forms\nKnowledge, Skills and Abilities\nAbility to effectively build relationships, establish rapport, and diplomatically communicate information\nEffective active listening skills\nStrong verbal, interpersonal, and written communication skills\nAbility to be adaptable and work in a fast-paced environment\nAbility to demonstrate good judgement and effective problem solving skills to help identify and resolve Member issues\nStrong attention to detail\nStrong organizational and time management skills\nAbility to demonstrate excellent teamwork skills by treating others with respect, courtesy, and displaying a “what can I do to help?” attitude\nProficient in Microsoft Office\nAbility to successfully pass pre-employment background screening, including FBI fingerprint, credit, education, and employment verification\nCore Competencies\nDemonstrating Member Obsession\nDemonstrating Performance Excellence\nDemonstrating Innovation\nRequired Qualifications\nHigh School Diploma or GED\nMinimum of six (6) months of Teller or cash handling experience\nMinimum of six (6) months of customer service experience\nBachelor’s Degree in Business or Finance-related field may substitute for experience requirements\nMinimum of six (6) months working in a team environment\nPreferred Qualifications\nEnglish/Spanish bilingual\nBachelor’s Degree\nCredit Union experience\nGeneral knowledge of applicable financial industry regulations\nMilitary experience\nHours\nMonday through Friday from 9am to 6pm and Saturday from 9am to 2pm.\nAbout This Career Opportunity\nWe’re always looking for great talent. If you’re looking for a career with a socially conscious, service-oriented organization and want to have fun while you’re at it, join our UFCU team!","description_format":"text","description_chars":4612,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-11-13T15:52:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:0","win:early"],"computed_at":"2026-11-13T22:23:59Z"},"pay":null,"html_url":"https://alion.io/job/ufcu-teller-lakeline","json_url":"https://alion.io/job/ufcu-teller-lakeline.json","meta":{"generated_at":"2026-11-13T22:23:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":44715,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1789412},"rest":"https://alion.io/mcp/rest/get_company?id=1789412"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fufcu-teller-lakeline"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fufcu-teller-lakeline"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fufcu-teller-lakeline"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ufcu-teller-lakeline\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fufcu-teller-lakeline"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4262658}},{"tool":"search_jobs","arguments":{"company":"ufcu.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4262658},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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