{"id":2725113,"url":"https://alion.io/job/ufh-service-line-supervisor","title":"Service Line Supervisor","company":{"id":1855367,"name":"UFH","domain":"ufh.com.cn","url":"https://alion.io/company/ufh-com-cn","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayee","truth_index":{"grade":"C","score":55,"open_postings":35,"ghost_share":0.743,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-07T14:40:55Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-18T03:30:55Z","board_verified":true,"closed_at":null,"days_open":163,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":163},"description":"工作职责 / Responsibilities\nPartner with Department Chair to drive the development of relevant service line in revenue growth, patient experience improvements, service marketing and efficiency advancement through exploring external business opportunities and coordinating internal resources.\nBusiness Development\nAs first Tier interface for external communications, including but not limited to business, Physician network, agreement execution with support from relevant functional departments etc.\nProvide support to external physicians for long term relationship maintenance to ensure a positive practice experience and coordinate for internal payment process;\nConsistently monitoring the market trend and competitor status of the concerned service line and respond to market changes with timely proposals and suggestions;\nClose monitoring of the concerned service line operational statistics to seek further development possibilities through external exploring and internal cooperation with other Service Lines;\nMarketing and Sales\nWorking closely with Chair to seek and spot opportunities for branding based on understanding of the Service Line status;\nBased on understanding of the business and clients, working with Hospital Admin Teams for Service Package designing and publishing, and closely following on the feedbacks from Medical team and patients during the package execution and seek rooms for optimization based on needs;\nWork closely with Marketing team for new Physician and new services promotion within hospital and beyond hospital to communities and patients;\nFocal points with Marketing team for online and offline event from designing to implementation;\nCoordinate with Medical team for Public Education articles writing to increase exposure of the service line to public;\nWorkflow Optimization\nDepartment work flow optimization for better service line operation by working closely with physician team and nursing team;\nPromoting patient satisfaction level of the department’s by assisting Patient Service for handling patients’ complaints and coordinating internal team as focal points for PS or Patient directly.\nAssist Chair for the concerned Service Line NPS improvement initiatives;\nAs service line focal points with other functional departments for resources application, coordination to ensure operation and business needs, including but not limited to CCC, Frontline administration team, Referral Center, Pre-cert, patient services, sales, HR, IT, HIS, legal etc.\nOther duties assigned by General Manager and Hospital management.\n任职要求 / Requirements\nBachelor degree or above, preferred majored with Hospital Management or Public Health;\nPrevious working experiences with healthcare industry is preferred;\nLicensed Health Management Professional is preferred;\nExcellent communication and interpersonal skills;\nGood sense of service with hands-on attitude;\nFast learner and committed to quality and details;\nExperience in identifying and resolving issues independently, will take initiative even under unfamiliar or ambiguous circumstances\nFluent in English and Mandarin, additional language ability is a plus;","description_format":"text","description_chars":3133,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care"],"lifecycle":[{"event":"open","at":"2026-10-16T16:03:39Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.12,"p_room":0.28,"age_days":162,"expected_fill_days":22,"reasons":["conf:1","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/ufh-service-line-supervisor","json_url":"https://alion.io/job/ufh-service-line-supervisor.json","meta":{"generated_at":"2026-10-18T05:03:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7693,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1855367},"rest":"https://alion.io/mcp/rest/get_company?id=1855367"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fufh-service-line-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fufh-service-line-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fufh-service-line-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ufh-service-line-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fufh-service-line-supervisor"}]}