{"id":3862843,"url":"https://alion.io/job/uhaul-customer-service-representative-60","title":"Customer Service Representative","company":{"id":184575,"name":"U-Haul","domain":"uhaul.com","url":"https://alion.io/company/uhaul","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":19,"currency":"CAD","period":"hour","gross":null,"usd_annual":28000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T17:13:43Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"CanadaThis position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.\nCompensation Range: $18.25 to $19.00 HourlyLocation:\n1400 Ironwood St, Unit 1441, Campbell River, British Columbia V9W 5T5 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.\nOur motto is “Hire Fast, Pay Fast.\" You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.\nU-Haul Offers:\nPaid holidays, vacation, and sick days, if eligible \nCareer stability \nGym Reimbursement Program, if eligible\nOpportunities for advancement \nValuable on-the-job training \nComplete Benefit Plan, if eligible \nRRSP payroll deduction plan \nDeferred profit-sharing plan, if eligible\nYou Matter Program (EAP)\nMindset App Program\nWellness Programs\nDiscounts on Apple products, Dell computers, hotels, and more \nCustomer Service Representative Responsibilities:\nAssist customers inside and outside a U-Haul center with U-Haul products and services.\nUse smartphone-based U-Scan technology to manage rentals and inventory.\nMove and hook up U-Haul trucks and trailers.\nClean and inspect equipment on the lot including checking fluid levels.\nAnswer questions and educate customers regarding products and services.\nPrepare rental invoices and accept equipment returned from rental.\nInstall hitches and trailer wiring.\nFill propane (certification offered through U-Haul upon employment)\nDrive a forklift (certification offered through U-Haul upon employment)\nOther duties as assigned\nParticipate in ongoing continuous U-Haul education through U-Haul University.\nCustomer Service Representative Minimum Qualifications:\nValid driver’s license and ability to maintain a good driving record\nHigh school diploma or equivalent\nWork Environment:\nThe work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.\nPhysical Demands:\nThe work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.\nU-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.\nU-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. 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