{"id":3862851,"url":"https://alion.io/job/uhaul-quality-assurance-analyst","title":"Quality Assurance Analyst","company":{"id":184575,"name":"U-Haul","domain":"uhaul.com","url":"https://alion.io/company/uhaul","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"QA","role_family":"QA","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"Dynatrace","optional":false},{"name":"Grafana","optional":false},{"name":"Kibana","optional":false},{"name":"Scrum","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T08:05:31Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"United StatesThis position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.\nLocation:\n2727 N Central Ave, Phoenix, Arizona 85004 United States of AmericaTo ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.\nOur team is looking for a Quality Assurance Analyst to join the U-Haul family. This person must be ready to immerse themselves in the world of customer self-service. The applications managed by this team are high performance, in high demand and are used by customers across the US and Canada. The quality assurance role will lead by example, being both customer-centric and service minded. This person will work side-by-side with developers to strategize, design, and implement simple to incredibly complex technical problems.\nResponsibilities\nPlan and execute testing for new and existing functionality, including low-risk and low-complexity bug fixes, with minimal supervision.\nEvaluate and test software changes according to user requirements using established tools and guidelines.\nPlan, design, and write effective test cases.\nDocument software defects using a bug-tracking system and report findings to software developers.\nProvide developers with clear and concise documentation, including detailed problem descriptions and steps to reproduce issues.\nInstall, maintain, and use software testing tools.\nLearn and use application monitoring and reporting tools, including Kibana, Grafana, and Dynatrace.\nIndependently and proactively monitor applications for issues and follow established escalation procedures.\nCreate work items for identified defects, including detailed reproduction steps.\nUnderstand and create automated tests.\nTrack testing progress within an Agile environment.\nCommunicate and troubleshoot issues reported by the Business Unit or Product Owner.\nActively participate in team discussions and regularly collaborate with customers and development teams.\nAttend team meetings, including stand-ups and sprint planning sessions, on time and prepared.\nCoordinate effectively with Quality Assurance, Operations, and Development teams.\nRequirements\nWorking knowledge of database structures, database usage, and SQL.\nUnderstanding of Agile and Scrum methodologies.\nAbility to understand and develop test automation.\nExcellent time-management and organizational skills.\nStrong written and verbal communication skills.\nAbility to explain complex technical problems in a way that nontechnical audiences can understand.\nAbility to work independently with minimal supervision.\nMust be a U.S. citizen or provide proof of U.S. employment authorization for this position.\nEducation Requirements:\nBachelors or higher degree in Computer Science, Engineering or Technology. OR 1-2 years of experience in QA Testing. \nU-Haul Offers:\nMedical insurance\nPrescription drug plans\nDental & Vision plan with hearing care discounts\nGet Fit Gym Reimbursement Program\nRegistered Dietitian Program\nWeightWatchers®\nCVS Virtual Care\nU-Haul Kids Program\n24-Hour Nurse Line\nWellness Program (Healthier You initiatives & challenges)\nMindset App Reimbursement\nPet Insurance & Wellness plans\nCareer stability\nOpportunities for advancement\nValuable on-the-job training\nTuition Reimbursement Program\nFree online courses for personal and professional development at U-Haul University®\n401(k) Savings Plan\nEmployee Stock Ownership Plan (ESOP)\nCompany-paid life insurance\nVoluntary life insurance options\nShort-Term and Long-Term Disability\nCritical Illness, Accident & Hospital Indemnity plans\nBusiness & business travel insurance\nMetLaw Legal Program\nMetLife Auto & Home Insurance\nLifeLock Identity Theft Protection\nDave Ramsey’s SmartDollar® Financial Wellness Program\nU-Haul Federal Credit Union\nPaid holidays, vacation, and sick time\nYou Matter Employee Assistance Program (EAP)\nDiscounts on cell phone plans, hotels, computers, vehicles & more\nCommunity involvement & volunteer opportunities\nU-Haul Mothers Program (Paid maternity leave)\nU-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.\nU-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.","description_format":"text","description_chars":5590,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Health insurance","Life insurance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Delivery"],"lifecycle":[{"event":"open","at":"2026-11-06T10:37:59Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 15 · green card filings: 3","filings_12m":15,"filings_prev_12m":4,"green_card_filings_12m":3,"median_offered_wage_usd":101667,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":2}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":20,"reasons":["conf:2","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/uhaul-quality-assurance-analyst","json_url":"https://alion.io/job/uhaul-quality-assurance-analyst.json","meta":{"generated_at":"2026-11-10T11:45:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27318,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":184575},"rest":"https://alion.io/mcp/rest/get_company?id=184575"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuhaul-quality-assurance-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuhaul-quality-assurance-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuhaul-quality-assurance-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uhaul-quality-assurance-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuhaul-quality-assurance-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3862851}},{"tool":"search_jobs","arguments":{"company":"uhaul.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3862851},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}