{"id":3859002,"url":"https://alion.io/job/uhaul-reservation-agent","title":"Reservation Agent","company":{"id":184575,"name":"U-Haul","domain":"uhaul.com","url":"https://alion.io/company/uhaul","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Moody, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":19,"currency":"CAD","period":"hour","gross":null,"usd_annual":28000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T08:06:59Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"CanadaThis position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.\nCompensation Range: $18.25 to $19.25 HourlyLocation:\n2538 Barnet Hwy, Coquitlam, British Columbia V3H 1W3 CanadaU-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.\nU-Haul Offers:\nPaid holidays, vacation, and sick days, if eligible \nCareer stability \nGym Reimbursement Program, if eligible\nOpportunities for advancement \nValuable on-the-job training \nComplete Benefit Plan, if eligible \nRRSP payroll deduction plan \nDeferred profit-sharing plan, if eligible\nYou Matter Program (EAP)\nMindset App Program\nWellness Programs\nDiscounts on Apple products, Dell computers, hotels, and more \nReservation Manager Agent Responsibilities:\nAssist with calls from and to customers.\nHelp support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand. \nReview reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.\nAssist with the Company’s U-Box portable storage product.\nMinimum Qualifications:\nHigh school diploma or equivalent\nWorking knowledge of office equipment such as multiline phones, phone etiquette, Word and email\nProficient in customer service, time management and multitasking \nU-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.\nU-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. 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