{"id":3483603,"url":"https://alion.io/job/ukdea-solutions-coordinator","title":"Solutions Coordinator","company":{"id":2179752,"name":"UKDEA","domain":"ukdea.org.uk","url":"https://alion.io/company/ukdea","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":53000,"period":"year","method":"role_country_seniority_unknown","sample_n":504},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Monday.com","optional":false}],"status":"live","first_seen_at":"2026-10-29T20:56:38Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-07T01:46:44Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Solutions Coordinator\nLocation:WeWork, London (EC2Y 9DT)\nHours:37.5 hours per week, Monday to Friday, 9:00am - 5:30pm\nHybrid Working:Flexible home working available, subject to agreement with line manager\nTravel:Occasional travel to Insite offices and customer locations as required\nAbout the Role\nWe are looking for an organised, proactive and commercially minded Solutions Coordinatorto join our growing Solutions team.\nThis is a pivotal role that sits at the heart of our business development and account growth activities, providing the structure, coordination and oversight needed to keep opportunities moving from initial enquiry through to signed contract.\nWorking closely with the Head of Solutions and Solutions Managers, you will coordinate sales opportunities, support bid and proposal activity, maintain pipeline reporting and ensure key actions and deadlines are achieved. You will play a vital role in driving operational excellence across the sales process, allowing the wider Solutions team to focus on customer engagement, solution development and business growth.\nThis is an excellent opportunity for someone who enjoys organisation, process improvement and working with multiple stakeholders, while gaining exposure to sales operations, bid management, commercial planning and business development strategy.\nKey Responsibilities\nSales & Opportunity Coordination\nManage and maintain opportunities within our Monday.com sales pipeline, ensuring records are accurate and up to date.\nCoordinate opportunities throughout the sales lifecycle, from enquiry to contract signature.\nSchedule and manage customer follow-ups, internal reviews and opportunity update meetings.\nSupport Solutions Managers to maintain momentum across active opportunities and prevent opportunities from becoming dormant.\nCoordinate key stages of the sales process, including engineer surveys, pricing requests, commercial reviews, proposal preparation and contract administration.\nMonitor deadlines, milestones and outstanding actions, escalating risks where appropriate.\nMaintain accurate records of customer interactions, proposals and opportunity documentation.\nBid & Proposal Support\nCoordinate the preparation and submission of bids, tenders and proposals.\nEnsure all submissions are professional, accurate and delivered within agreed deadlines.\nOrganise information gathering and input from key stakeholders to support successful submissions.\nLead Generation & Market Research\nResearch prospective customers, market opportunities and industry developments.\nSupport lead generation activities through email, telephone and LinkedIn outreach.\nMaintain prospect databases and arrange introductory meetings for Solutions Managers.\nReporting & Commercial Support\nProduce regular pipeline reports and performance updates for the Head of Solutions.\nSupport sales forecasting, reporting and commercial planning activities.\nTrack service level targets and identify areas where opportunities are delayed or stalled.\nMeasure and report on opportunity progression from initial enquiry through to contract award.\nProcess Improvement & Systems Development\nHelp map and continually improve sales processes across different service lines.\nIdentify bottlenecks and recommend practical solutions to improve efficiency.\nSupport the development of Monday.com through alerts, workflows and automated reporting.\nExplore opportunities to use automation and AI tools to reduce administration and improve performance.\nAssist in implementing agreed process improvements across the business.\nAbout You\nYou are highly organised, proactive and confident in coordinating multiple activities at the same time. You enjoy creating structure, ensuring accountability and working collaboratively with a wide range of stakeholders.\nYou will be comfortable managing deadlines, chasing actions and maintaining attention to detail while supporting a fast-paced commercial environment.\nEssential Skills & Experience\nExcellent verbal and written communication skills.\nStrong organisational and planning abilities.\nAbility to manage multiple priorities and deadlines effectively.\nExcellent administrative and project coordination skills.\nConfidence in following up actions and holding stakeholders accountable.\nStrong Microsoft Office skills.\nExperience using CRM systems and reporting tools.\nDesirable Skills & Experience\nExperience in sales support, sales operations or bid coordination.\nExperience preparing tenders, proposals or bid submissions.\nUnderstanding of the energy, utilities, housing or HVAC sectors.\nExperience using Monday.com or similar CRM/project management platforms.\nWhat We Offer\n25 days annual leave, plus bank and public holidays.\nEmployer pension contribution matched up to 4%.\nEmployee Assistance Programme (EAP), providing confidential personal and professional support.\nUp to 2 paid volunteering days per year through our Do Right with InsiteCSR programme.\nRegular company social events, including annual Summer and Winter celebrations.\nHybrid working opportunities.\nBusiness travel expenses paid where applicable.\nWhy Join Us?\nThis role offers a unique opportunity to become a key member of a growing Solutions team, gaining valuable exposure to business development strategy, sales operations, bid management and commercial planning. 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