{"id":3731952,"url":"https://alion.io/job/ukg-lead-ui-ux-designer","title":"Lead UI & UX Designer","company":{"id":1758293,"name":"UKG","domain":"ukg.com","url":"https://alion.io/company/ukg-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Design","role_family":"Design","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lowell, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":133900,"max":190750,"currency":"USD","period":"year","gross":null,"usd_annual":190750},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-04T00:00:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Why UKG: \nAt UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. \nWe never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. \n\nAbout the teamUKG is building an AI-first suite that helps organizations become great places to work through HR, payroll, workforce management, and culture technology.\n\nYou’ll join the team developing Frontline Worker Network, a new UKG-owned network connecting shift and hourly employees with curated services—including financial wellness, health, and everyday essentials—through mobile experiences in the flow of work. You’ll collaborate with UX Research, Product, Engineering, Data, and service partners to shape a new multi-sided experience for workers, employers, and service providers.\n About the role\nAs a Lead Experience Designer, you’ll help take Frontline Worker Network from early concept through launch and continued growth. You’ll turn evolving customer needs and business opportunities into useful, trusted, and accessible experiences for frontline workers.\n\nThis is a hands-on design role requiring strong product judgment, systems thinking, and design craft. You’ll balance the needs of multiple audiences, design for the realities of deskless and hourly work, and help the team make thoughtful decisions in an evolving 0-to-1 environment.\n\nIn this role, you will:\nLead end-to-end design across discovery, journey mapping, workflow definition, prototyping, validation, execution, launch, and iteration.\nDesign experiences that address the needs of workers, employers, and service partners.\nMake services such as financial wellness, health, and everyday essentials clear, accessible, and trustworthy.\nDesign for frontline, deskless, hourly, and mobile-first workers across varied work environments, schedules, and levels of digital access.\nPartner with Product, Engineering, Data, UX Research, and service teams to define opportunities, requirements, trade-offs, and priorities.\nUse research and product analytics to validate concepts and shipped experiences and improve usability, adoption, engagement, and retention.\nEstablish interaction patterns and design foundations that can scale as the network adds users, services, and partner integrations.\nDesign AI-supported experiences that provide transparency, feedback, user control, and clear system limits.\nRaise the bar for interaction quality, visual craft, accessibility, and consistency through critique, design reviews, shared patterns, and mentorship.\n\nAbout you\nBasic qualifications: \n8+ years of experience in user experience, product design, or interaction design, including work on complex enterprise (B2B) and customer-facing products (B2C).\nHands-on experience designing mobile-first product experiences, including mobile application workflows, interactions, and user interfaces.\nTrack record of delivering end-to-end design solutions and shaping direction for workflow-heavy or customer-facing experiences.\nStrong product judgment and systems thinking, with the ability to balance customer needs, business goals, and technical constraints.\nExperience using research and product data to guide design decisions and validate outcomes.\nUnderstanding of accessibility and inclusive product design.\nExperience contributing to shared patterns, reusable frameworks, or design systems.\nExperience designing AI-enabled, adaptive, or other experiences requiring trust, transparency, feedback, and user control.\nDemonstrated use of AI in the design process for exploration, synthesis, prototyping, or execution.\nStrong proficiency with design and prototyping tools, along with the ability to adopt new tools and techniques.\nExcellent storytelling, presentation, and facilitation skills, with the ability to communicate complex ideas and build alignment across disciplines and levels.\nA portfolio demonstrating product thinking, design craft, and influence on outcomes.\nBachelor’s or master’s degree in human-computer interaction (HCI), design, computer science, or a related field, or equivalent practical experience.\n Preferred qualifications:\nExperience designing mobile-first products for deskless, hourly, or frontline worker populations.\nExperience designing for multiple audiences or stakeholder groups, such as workers, employers, and service partners.\nExperience bringing new products, services, or major capabilities from early concepts toward launch, particularly within a 0-to-1 initiative.\nExperience with marketplace, e-commerce, or service-based products that connect users with third-party offerings.\nExperience in financial wellness, financial technology, health, workforce management, human resources, payroll, or related service areas.\nFamiliarity with the needs and constraints of frontline work, including varied work environments, schedules, and levels of digital access.\nA portfolio featuring mobile experiences, multi-sided products, or work shaped by evolving user and partner needs.\n\nCompany Overview: \nUKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. \nEqual Opportunity Employer    \nUKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. \nView The EEO Know Your Rights poster       \nUKG participates in E-Verify. View the E-Verify posters here.   \nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  \nDisability Accommodation in the Application and Interview Process \nFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email .  \n\nThe pay range for this position is $133,900 to $190,750. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. 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