{"id":3622877,"url":"https://alion.io/job/ul-solutions-director-lab-operations-americas","title":"Director Lab Operations - Americas","company":{"id":1754684,"name":"UL Solutions","domain":"ul.com","url":"https://alion.io/company/ul-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":56,"ghost_share":0,"stale_share":0.446,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Science & Research","role_family":"Science & Research","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Northbrook, United States","Raleigh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":176000,"max":235000,"currency":"USD","period":"year","gross":null,"usd_annual":235000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-11-02T16:52:12Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-11T18:51:26Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"The location is flexible to our labs in the Americas - Northbrook, RTP in Raleigh, NC, Querétaro, Mexico, Fremont, CA\nThe Director Lab Operations - Americas leads and drives integrated laboratories across United States and Latin America to deliver excellent and efficient service, meeting internal and external customer needs and expectations. The role focuses on achieving goals for cost, productivity, quality, safety, and customer/employee satisfaction. This position collaborates with segments, Customer Operating Units (COUs), and regional leadership on forecasting, prioritization, and planning for capacity and capability, ensuring stability and optimal utilization of regional lab operations. The Director is responsible for implementing productivity improvements, overseeing operating plans, lab footprint, goals, and budgets, and ensuring compliance with quality and accreditation standards.\n Execute operational strategy for workload balancing and project completion using resources across regional labs. \nDevelop and implement plans for future lab footprint and capabilities in collaboration with Strategic Development, Project Management, and other stakeholders. \nAlign laboratory goals with COUs to drive excellent customer experience. \nEnsure optimal utilization of laboratory assets (people, equipment, space) to meet/exceed customer expectations. \nCollaborate with TIC and regional leadership to support future strategies and ensure Lab Operations can deliver accordingly. \nLead operational consistency and best practice implementation for high performance and compliance. \nDrive adoption of automation tools (Labware, Magnesis) and ensure their utilization at all lab levels. \nPartner with Quality & Business Support, Process Excellence & Transformation, Innovation & Technology, and Business Alignment to improve lab quality and operations. \nMaintain strong relationships across the organization to achieve high execution, throughput, and operational success. \nPromote a high-performance environment and culture, managing performance and development of managers and team members. \nDrive employee engagement and satisfaction throughout laboratory operations in the region.\nImplement Lean Sigma initiatives to eliminate waste and improve cost-effectiveness. \nReduce operational costs annually through process efficiencies and resource utilization. \nSupport COUs in achieving revenue targets through timely, high-quality lab services. \nMaintain lab operations within approved budget limits while ensuring service excellence. \nImprove ROI on lab equipment and infrastructure investments. \nOptimize lab footprint to reduce overhead and increase asset utilization.\nEnsure ongoing quality compliance and improvements, maintaining lab accreditations.\n\nDrive an integrated Lean Sigma culture for continuous improvement.\n\nPartner with EHS and local teams to drive the highest level of safety standard compliance.\n\nDevelop and coach team members, provide training, career counseling, feedback, and guidance.\n\nProvide updates to the board upon request.\n\nBuild relationships and credibility with internal and external stakeholders.\n\nReport to VP Lab Operations.\n\nDirectly manages reports based on span of control requirements.\n\nPerforms other duties as directed.\n\n Bachelor’s degree required; MBA preferred.\n\nMinimum 10 years of professional experience, with 5+ years in a senior leadership role.\n\nExperience working with diverse, global teams.\n\nExperience managing and delivering impactful communications to internal and external stakeholders.\n\nStrong interpersonal and influencing skills.\n\nStrong collaboration and communication skills.\n\nAbility to inspire, motivate, and influence behaviors to drive change.\n\nDemonstrated adaptability to rapidly changing priorities.\n\nStrong analytical mindset.\n\nAbility to drive standardization and reduce variation in technical environments.\nSkills Required:\n\nLeadership: Motivate and inspire teams to achieve common goals; manage performance and development.\n\nBusiness Acumen: Understand industry trends, policies, and competition; align strategies with market needs.\n\nGlobal Growth Mindset: Align enterprise-wide initiatives with local needs; leverage global team perspectives.\n\nAnalytical & Problem Solving: Use rigorous logic and methods to solve complex problems; drive standardization.\n\nProject Management: Develop and implement plans for lab operations, including resource allocation and budgeting.\n\nCommunication & Collaboration: Build credible relationships across functions; communicate effectively with stakeholders.\n\nChange Management: Drive change through strong communication, active listening, and strategic thinking.\n\nIntegrity & Trust: Demonstrate honesty, reliability, and ethical behavior.\nTotal Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $176,000 to $235,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 30% of the base salary and a 30% RSU grant. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (20 days), holidays including 3 floating holidays (12 days) and sick time off (72 hours).\n\n#LI-WM #LI-HYBRID","description_format":"text","description_chars":5626,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-11-02T19:03:28Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":8,"expected_fill_days":48,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":235000,"is_top_pay":false},"html_url":"https://alion.io/job/ul-solutions-director-lab-operations-americas","json_url":"https://alion.io/job/ul-solutions-director-lab-operations-americas.json","meta":{"generated_at":"2026-11-11T19:17:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37204,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754684},"rest":"https://alion.io/mcp/rest/get_company?id=1754684"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ful-solutions-director-lab-operations-americas"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ful-solutions-director-lab-operations-americas"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ful-solutions-director-lab-operations-americas"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ul-solutions-director-lab-operations-americas\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ful-solutions-director-lab-operations-americas"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3622877}},{"tool":"search_jobs","arguments":{"company":"ul.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3622877},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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