{"id":3281706,"url":"https://alion.io/job/ul-solutions-sales-process-specialist","title":"Sales Process Specialist","company":{"id":1754684,"name":"UL Solutions","domain":"ul.com","url":"https://alion.io/company/ul-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":64,"ghost_share":0,"stale_share":0.563,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Camas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":72000,"currency":"USD","period":"year","gross":null,"usd_annual":72000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-26T16:25:43Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-27T09:08:27Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Works under minimal supervision take a broad perspective to resolve customer inquiries and support UL’s sales professionals, including but not limited to inquiry follow-up, quote generation, case development, and order processing, as required.\n Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities.\nCoordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines.\nWorks independently mostly and may need limited supervision only on complex new assignments - to develop and share quotes using standardized pricing tools. \nClient follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP. \nSupport account managers & SE/ISEs by performing included but not limited to admin-related tasks.\nActs as an informal resource and mentor for colleagues with less experience\nConnects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate.\nTrack account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities.\nCollaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to ensure complete understanding and results requested.\nCompletes a variety of atypical assignments of high complexity. \nBased on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicable\nBuild an internal UL problem-solving network and proactively engage internal personnel to anticipate problems, improve delivery, and develop solutions that improve ULS’ customer experience.\nMeet established timelines for pre-and post-sales activities.\nWorks within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments. \nPerforms other duties as directed.\n High school diploma\n2+ years of related experience Customer Service and/or Inside Sales experience\nProficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software\nBusiness acumen and a sufficient understanding of business sales processes\nHighly organized and self-directed\nStrong communication, relationship building and administrative skills\nWhat we offer:\nTotal Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated annual compensation for this position is $60,000 - $ 72,000 which includes a base salary of $50,000. - 60,000. and 100% on target performance. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 20% of the base salary, paid quarterly, and is contingent upon performance. Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.\nThis position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).\nThe application deadline for this position is 4/26/2027","description_format":"text","description_chars":3550,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-10-26T16:45:38Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":46,"reasons":["conf:1","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":72000,"is_top_pay":false},"html_url":"https://alion.io/job/ul-solutions-sales-process-specialist","json_url":"https://alion.io/job/ul-solutions-sales-process-specialist.json","meta":{"generated_at":"2026-10-27T09:36:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10762,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754684},"rest":"https://alion.io/mcp/rest/get_company?id=1754684"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ful-solutions-sales-process-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ful-solutions-sales-process-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ful-solutions-sales-process-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ul-solutions-sales-process-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ful-solutions-sales-process-specialist"}]}