{"id":3220291,"url":"https://alion.io/job/ul-solutions-senior-sales-process-specialist","title":"(Senior) Sales Process Specialist","company":{"id":1754684,"name":"UL Solutions","domain":"ul.com","url":"https://alion.io/company/ul-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":59,"ghost_share":0,"stale_share":0.559,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":33000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8444},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-25T02:44:54Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-11-02T19:03:28Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Works independently to manage and continuously improve sales processes and commercial operations that support business growth and customer experience. Provides advanced operational support across the sales lifecycle, including quotation and order processing, sales data management and reporting, account and project support, and cross-functional issue resolution. Partners closely with Sales, Finance, Delivery, Marketing, and other stakeholders to ensure accurate data, timely execution, effective follow-up, and continuous process improvement.\n Manage and support end-to-end sales process and commercial operational activities across pre-sale and post-sale stages with a high degree of independence.\nSupport quotation development, quote revisions, order processing, change orders, project setup and ownership requests, and other sales operational activities.\nMaintain accurate and timely sales, order, customer, and account data in Salesforce, Power BI and other internal systems, supporting business visibility and decision-making.\nMonitor sales and operational performance, prepare periodic reports and summaries, identify gaps or exceptions, and provide actionable information to sales management and stakeholders.\nCoordinate with Sales, Finance, Delivery, Marketing, and other internal teams to resolve account, credit, billing, payment, project, and customer-related issues.\nProactively track and follow up on operational requests to ensure timely execution and minimize delays impacting orders, project initiation, billing, or customer experience.\nSupport sales teams with non-direct selling activities, allowing sales professionals to focus on customer engagement, pipeline development, and business growth.\nSupport customer inquiries and coordinate with appropriate UL personnel to ensure clear communication and timely resolution.\nSupport key account and customer-related activities, including coordination of fee, project, account, and service-related requests as appropriate.\nSupport sales and marketing initiatives, including webinars, customer meetings, events, lead management, customer re-engagement, and other commercial activities as required.\nBuild effective cross-functional relationships and proactively engage internal stakeholders to anticipate issues and facilitate solutions.\nIdentify opportunities to improve sales processes, workflows, reporting, data quality, and operational efficiency, and support implementation of improvements.\nProvide process knowledge and guidance to sales team members and other stakeholders on established sales processes, tools, and operational requirements.\nMay lead or coordinate specific operational activities, projects, or process improvement initiatives, but is not a people supervisor.\nWork independently with limited guidance, exercising judgment in resolving non-routine and complex sales process and operational issues.\nPerform other duties as directed.\n\n Bachelor’s degree or equivalent relevant work experience preferred.\n6+ years of relevant experience in sales operations, sales support, commercial operations, or related functions.\nStrong understanding of sales processes, order management, and commercial operations, with the ability to independently manage non-routine operational issues.\nProficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook), CRM systems, and sales reporting tools; experience with Salesforce and Power BI is preferred.\nExperience managing sales data, reporting, internal systems, and operational workflows with strong attention to accuracy and data integrity.\nDemonstrated ability to coordinate across Sales, Finance, Marketing, Delivery, and other cross-functional teams to drive issue resolution and timely execution.\nStrong analytical, problem-solving, organizational, and communication skills.\nAbility to prioritize multiple requests, manage deadlines, and work independently with limited guidance.\nCustomer-focused mindset with the ability to effectively support both internal stakeholders and external customers.\n Strong written and verbal English communication skills are required, with the ability to effectively collaborate with cross-functional teams across the Asia Pacific region.\nKnowledge of UL products, services, and applicable sales processes is preferred.","description_format":"text","description_chars":4277,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-10-25T02:44:54Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":8,"expected_fill_days":46,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/ul-solutions-senior-sales-process-specialist","json_url":"https://alion.io/job/ul-solutions-senior-sales-process-specialist.json","meta":{"generated_at":"2026-11-02T21:38:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30252,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754684},"rest":"https://alion.io/mcp/rest/get_company?id=1754684"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ful-solutions-senior-sales-process-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ful-solutions-senior-sales-process-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ful-solutions-senior-sales-process-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ul-solutions-senior-sales-process-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ful-solutions-senior-sales-process-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3220291}},{"tool":"search_jobs","arguments":{"company":"ul.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3220291},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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