{"id":3043882,"url":"https://alion.io/job/uline-custom-orders-representative","title":"Custom Orders Representative","company":{"id":1806492,"name":"Uline","domain":"uline.com","url":"https://alion.io/company/uline-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milwaukee, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":48000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1280},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Illustrator","optional":false},{"name":"Adobe Photoshop","optional":false}],"status":"live","first_seen_at":"2026-10-21T23:43:14Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T19:42:31Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Custom Orders Representative\nKenosha Branch\n12355 Uline Way, Kenosha, WI 53144\nFast, friendly and customer-focused. As a Uline Custom Orders Representative, you’ll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love!\nCareers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.\nPosition Responsibilities\nGuide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology.\n\nAct as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.\n\nBe a product expert to understand customers' needs and provide effective solutions and exceptional customer service.\n\nReview and edit customer artwork for their custom orders to ensure it is production ready.\n\nMinimum Requirements\nHigh school diploma or equivalent. Bachelor's degree preferred.\n\n2+ years of relevant customer service experience.\n\nExperience with Adobe Illustrator and Photoshop preferred.\n\nBenefits\nComplete health insurance coverage and 401(k) with 6% employer match that starts day one!\n\nMultiple bonus programs.\n\nPaid holidays and generous paid time off.\n\nTuition Assistance Program that covers professional continuing education.\n\nEmployee Perks\nCafé featuring affordable daily meal options from local restaurants.\n\nOn-site fitness center and beautifully maintained walking paths.\n\nBest-in-class, clean, modern facilities.\n\nAbout Uline\nUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.\nUline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.\nEEO/AA Employer/Vet/Disabled\n(#IN-PPCS)\nOur employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!","description_format":"text","description_chars":2094,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Insurance coverage"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Packaging & Labeling","B2B Commerce"],"lifecycle":[{"event":"open","at":"2026-10-21T23:43:14Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 24 · green card filings: 15","filings_12m":24,"filings_prev_12m":44,"green_card_filings_12m":15,"median_offered_wage_usd":134423,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":31,"reasons":["conf:10","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/uline-custom-orders-representative","json_url":"https://alion.io/job/uline-custom-orders-representative.json","meta":{"generated_at":"2026-10-26T12:32:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17227,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1806492},"rest":"https://alion.io/mcp/rest/get_company?id=1806492"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuline-custom-orders-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuline-custom-orders-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuline-custom-orders-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uline-custom-orders-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuline-custom-orders-representative"}]}