{"id":332939,"url":"https://alion.io/job/ultimate-comfort-advisor","title":"Comfort Advisor","company":{"id":123353,"name":"Ultimate","domain":"ultimate.agency","url":"https://alion.io/company/ultimate-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Meridian, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-08T18:26:40Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-10-29T20:01:21Z","board_verified":true,"closed_at":null,"days_open":113,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":112},"description":"Build Trust. Deliver Solutions. Change Lives.\nAt Ultimate Heating, Air & Plumbing, we've spent over 20 years building a reputation for exceptional customer service, quality workmanship, and trusted home comfort solutions throughout the Treasure Valley-and we're continuing to grow.\nWe're looking for a Comfort Advisor who is passionate about helping homeowners, building lasting relationships, and providing customized HVAC solutions that improve comfort, efficiency, and peace of mind.\nThis role is critical to our success-you'll serve as a trusted advisor, educating homeowners, recommending the right solutions, and delivering an outstanding customer experience from consultation to close.\nIf you're driven, customer-focused, and motivated by unlimited earning potential, this is your opportunity to join a high-performing team.\nWhat You'll Get\nCompensation & Benefits:\nPay: $20.00 - $25.00 per hour during training\nUncapped commission opportunities\nPerformance bonuses, incentives, and SPIFFs\nMedical, Dental & Vision Insurance\n401(k) with Company Match\nPaid Time Off & Paid Holidays\nEmployee Assistance Program\nLife Insurance\nTools & Support:\nCompany vehicle\nCompany phone and tablet\nServiceTitan software\nCompany-provided uniforms\nDedicated parts department\nFully stocked warehouse and field support\nGrowth & Development:\nIn-house HVAC training programs\nSales coaching and ride-alongs\nLeadership development opportunities\nNexstar Network leadership training\nOngoing product and sales education\nPersonal and professional development resources\nCareer Growth:\nSenior Comfort Advisor\nSales Trainer\nSales Manager\nRetail Sales Leadership\nOperations Leadership\nTeam & Culture:\nStrong team environment focused on performance and accountability\nCompany events, celebrations, and holiday parties\nFrequent team meals and recognition events\nProfessional, clean work environment\nYear-round work and career stability\nCollaborative marketing and leadership support\nThe Role (What You'll Own)\nThis is more than selling HVAC systems-it's about helping homeowners make informed decisions that improve their comfort, safety, and quality of life.\nYou will:\nConduct professional in-home comfort consultations\nEvaluate customer needs and recommend customized HVAC solutions\nBuild trust through education, honesty, and professionalism\nDeliver an exceptional customer experience from consultation through installation\nKey Responsibilities\nSales & Customer Experience:\nConduct in-home consultations to evaluate homeowners' comfort needs\nRecommend HVAC systems, indoor air quality products, and comfort solutions\nPresent financing options and explain available programs\nBuild trust through honest recommendations and exceptional communication\nDeliver a five-star customer experience throughout the sales process\nFollow up with customers to ensure satisfaction and answer questions\nPerformance & Accountability:\nAchieve individual sales goals while maintaining company standards\nAccurately prepare proposals, estimates, and sales documentation\nMaintain organized customer records using ServiceTitan\nManage time effectively and maximize appointment opportunities\nContinuously improve through coaching, training, and performance feedback\nStandards & Consistency:\nRepresent Ultimate Heating, Air & Plumbing professionally at all times\nMaintain product knowledge on HVAC systems, accessories, and financing options\nFollow all company sales processes and procedures\nMaintain accurate documentation and customer communication\nUphold company values with honesty and integrity\nTeam Collaboration:\nWork closely with Install Managers, Service Technicians, Dispatch, and Customer Service\nCommunicate effectively with leadership and support teams\nAssist in achieving department and company goals\nContribute to a positive, high-performing team culture\nWhat We're Looking For\n24+ years old with a valid driver's license and insurable driving record\nAbility to pass a background check and pre-employment drug screen (including marijuana)\nPrevious sales experience, preferably in HVAC or home services\nStrong communication, presentation, and relationship-building skills\nCustomer-focused with a consultative sales approach\nAbility to manage multiple appointments and prioritize effectively\nSelf-motivated with strong organizational and time management skills\nComfortable using technology, tablets, and CRM software\nPreferred Qualifications:\n2+ years of Comfort Advisor experience\n3+ years of HVAC industry experience\nExperience using ServiceTitan\nKnowledge of residential HVAC systems and indoor air quality products\nExperience presenting financing options\nProven track record of meeting or exceeding sales goals\nImportant:\nThis is a customer-facing sales position-professionalism, communication, and relationship-building are essential.\nYou will be expected to provide homeowners with honest recommendations, educate them on available options, and deliver an exceptional customer experience while achieving performance goals.\nSuccess in this role comes from integrity, accountability, consistency, and a genuine desire to help customers.\nExperience:\nComfort Advisor: 2+ years (Required)\nHVAC Industry: 3+ years (Preferred)\nLicense/Certification:\nValid Driver's License (Required)\nBenefits:\n401(k)\n401(k) Company Match\nMedical Insurance\nDental Insurance\nVision Insurance\nLife Insurance\nPaid Time Off\nPaid Holidays\nCompany Vehicle\nCompany Phone\nTablet/iPad\nServiceTitan Software\nEmployee Assistance Program\nProfessional Development Assistance\nNexstar Leadership Training\nTool Purchase Program\nUniform Program\nGas Card\nYear-Round Work\nPerformance Bonuses\nSPIFFs & Sales Incentives\nWork Location: In 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