{"id":2487903,"url":"https://alion.io/job/ultimate-residential-hvac-service-manager","title":"Residential HVAC Service Manager","company":{"id":123353,"name":"Ultimate","domain":"ultimate.agency","url":"https://alion.io/company/ultimate-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Meridian, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":145000,"currency":"USD","period":"year","gross":null,"usd_annual":145000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T00:15:41Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-06T15:42:52Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Build a service department you're proud to put your name on\nA well-established, growing residential home services company in the Treasure Valley is looking for a Service Manager who wants to own the results, not just report them.\nYou'll lead the residential HVAC service team. That means growing revenue, developing technicians into top performers and future leaders, and building a culture where people want to stay and win together. If you're the leader technicians follow because they want to, and you love seeing the scoreboard move, keep reading.\nThis role is for you if you:\nGet energized by a scoreboard and like to compete\nCan walk into a ride-along and turn an average tech into a top producer\nTalk conversion rates and average tickets with the same ease you troubleshoot a tough no-heat call\nWant real authority to make decisions, set the pace, and build your team your way\nMeasure your success by how many people you've grown, not just this month's numbers\nWhat You'll Own\nRevenue & growth: Drive department revenue, conversion, average ticket, and opportunity-call performance toward aggressive goals\nPeople development: Coach techs on sales conversations, customer experience, and technical skill through weekly 1:1s, ride-alongs, and real-time feedback\nCulture: Set the standard and keep it high while building a team that's accountable, connected, and fun to be part of\nLeadership pipeline: Spot high-potential techs early and mentor them into lead and leadership roles\nField support: Jump in on difficult calls when your team needs you\nOnboarding: Set new technicians up to ramp fast and succeed\nCollaboration: Partner with dispatch, sales, install, and ops leaders to keep the whole operation running sharp\n Operational standards: Keep vehicles, process, and service quality at a level customers notice\nHow You'll Win\nYou'll be measured on what matters to the business and the people in it:\nDepartment revenue and technician productivity\nConversion rate and average ticket\nCallback/return rate\nTechnician retention, engagement, and growth\nCustomer experience\nHit these numbers and your incentives reflect it.\nWhat You Bring\n3+ years in the HVAC industry; residential service strongly preferred\nExperience leading, supervising, or managing a service team (strongly preferred)\nA track record of coaching technicians to higher sales and performance\nSolid technical knowledge of HVAC systems, diagnostics, and parts\nFluency with service KPIs and the ability to turn data into coaching\nThe confidence to hold people accountable while keeping morale high\nExperience with field-service software (ServiceTitan or similar) a plus\nA competitive drive and a hunger to keep growing as a leader\nWhat You'll Get\n Total compensation $110K-$145K+: competitive base ($80K-$95K, depending on experience) plus performance incentives tied to department results\nCompany vehicle, gas card, phone, and tablet\nHealth, dental, vision, and life insurance\n401(k) with company match\nPaid time off\nYear-round, stable work\nLeadership and professional development investment\nIn-house classroom and hands-on training facility\nDedicated parts and operational support, so you can focus on leading\nTool purchase programs\nTeam events, meals, and celebrations\nReal career advancement in a growing organization","description_format":"text","description_chars":3289,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["HVAC & Refrigeration","Creative Agencies","Branding"],"lifecycle":[{"event":"open","at":"2026-10-14T01:00:51Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.792,"p_room":0.75,"age_days":23,"expected_fill_days":30,"reasons":["conf:3","win:late"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":145000,"is_top_pay":true},"html_url":"https://alion.io/job/ultimate-residential-hvac-service-manager","json_url":"https://alion.io/job/ultimate-residential-hvac-service-manager.json","meta":{"generated_at":"2026-11-06T20:00:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3822,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":123353},"rest":"https://alion.io/mcp/rest/get_company?id=123353"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fultimate-residential-hvac-service-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fultimate-residential-hvac-service-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fultimate-residential-hvac-service-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ultimate-residential-hvac-service-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fultimate-residential-hvac-service-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2487903}},{"tool":"search_jobs","arguments":{"company":"ultimate.agency","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2487903},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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