{"id":2987785,"url":"https://alion.io/job/ultra-data-operations-associate","title":"Data Operations Associate","company":{"id":9351,"name":"Ultra","domain":"ultra.tech","url":"https://alion.io/company/ultra","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"A","score":91,"open_postings":17,"ghost_share":0.059,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Aerospace","role_family":"Aerospace","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":45,"currency":"USD","period":"hour","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"Teleoperation","optional":false}],"status":"live","first_seen_at":"2026-10-01T14:19:30Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-11-03T09:51:35Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":32},"description":"About Ultra\nUltra builds industrial AI robots that are working in the real world today. Our robots automate mission-critical warehouse labor end-to-end, starting with e-commerce order packaging. We deploy fast, learn from real production data, and iterate aggressively. We already have a quickly growing number of revenue-generating robots operating in U.S. warehouses, and are now scaling towards thousands of deployments over the next few years. Our mission is simple: build the world's most useful and deployable robot.\nWARNING: Robotics is not for the faint of heart. There are no silver bullets here. It is tiresome, unglamorous, and at times brutal work. The only way out is through, and the only way through is treacherous and unknown. Success will require teamwork - so we are building a world-class team to tackle some of the most exciting problems out there. We hope you join us.\nData Operations Associate\nThe role\nHigh-quality data is foundational to how we improve our robots. Every day, our systems perform a wide range of industrial tasks, generating large volumes of teleoperation, annotation, and performance data. We are looking for a Data Operations Associate to help ensure that this data is accurate, consistent, and useful for training better robot policies.\nThis role is split between data quality assurance and pilot operations. Roughly half of your time will be spent reviewing robot task data and annotations, identifying quality issues, providing clear feedback to annotators, and helping improve the guidelines and processes used to produce high-quality datasets. The other half will focus on teleoperation operations: observing pilots as they learn new tasks, evaluating their performance, and providing coaching and feedback that helps them operate robots more safely, consistently, and effectively.\nThis is a hands-on role for someone who is highly attentive, operationally rigorous, and excited to develop a deep understanding of how robot behavior, human performance, and data quality fit together. You will work closely with our Autonomy and Operations teams, and your work will directly affect the quality of the data used to train and evaluate our models.\nWhat you’ll do\nRobot data quality assurance. Review videos and associated annotations from a high mix of industrial robot tasks. Identify missing, inaccurate, or inconsistent annotations and determine whether collected data meets established quality standards.\nAnnotation feedback and improvement. Provide clear, structured feedback to internal and external annotation teams. Track recurring sources of error and help ensure that feedback leads to measurable improvements in annotation quality.\nAnnotation guidelines. Help design, test, and refine annotation instructions, examples, rubrics, and edge-case guidance so that annotators can make consistent decisions at scale.\nPilot observation and coaching. Observe teleoperation pilots as they train on new tasks, identify performance gaps, and provide timely, actionable coaching.\nPilot readiness and evaluation. Help evaluate whether pilots are ready to perform tasks independently. Support the development of task-specific training materials, grading criteria, and certification processes.\nQuality monitoring and reporting. Track data-quality and pilot-performance metrics, investigate unexpected changes, and communicate findings to operations and technical stakeholders.\nProcess improvement. Identify inefficient or unreliable parts of the data collection and review process, propose improvements, and help implement systems that maintain quality as operations scale.\nCross-functional collaboration. Partner with the Autonomy team to understand which mistakes matter most for model training and evaluation, then translate those needs into practical guidance for pilots and annotators.\nWhat we’re looking for\nExperience requirements are flexible. We care more about judgment, attention to detail, communication, and demonstrated ability than a specific number of years.\nExceptional attention to detail and the ability to maintain consistent judgment while reviewing large volumes of complex information.\nStrong written and verbal communication skills, especially the ability to explain errors clearly and provide direct, constructive feedback.\nComfort reviewing repetitive work without losing focus, while still recognizing unusual edge cases and broader patterns.\nA systems-oriented mindset: you look beyond individual mistakes to identify why they are happening and how the process can be improved.\nComfort working with technical tools, structured data, spreadsheets, dashboards, and unfamiliar software systems.\nGood judgment and a willingness to make decisions when guidelines do not perfectly cover the situation.\nAn interest in robotics, artificial intelligence, industrial operations, or the role high-quality data plays in improving machine-learning systems.\nA hands-on attitude. You are willing to perform a process yourself, understand it deeply, and help improve it before attempting to automate or delegate it.\nComfort traveling to Mexico on a semi-regular basis, typically once a month or every other month, to work directly with pilot and data-operations teams.\nNice to have\nExperience in data operations, quality assurance, data annotation, technical operations, robotics operations, manufacturing, logistics, or another detail-oriented operational environment.\nExperience reviewing or producing labeled datasets for machine learning.\nExperience in robotics, teleoperation, manufacturing, warehouse operations, or industrial environments.\nExperience training, coaching, or evaluating operators.\nExperience working with external annotation or operations vendors.\nFamiliarity with data-quality metrics, sampling methods, inter-annotator agreement, or quality-control workflows.\nSpanish-language proficiency.\nWhat success looks like\nWithin your first several months, you will develop a strong understanding of our robot tasks, annotation standards, and pilot workflows. You will reliably identify data-quality issues, provide feedback that improves annotation accuracy, and help pilots develop better task-execution habits.\nOver time, you will help us move from resolving individual mistakes to building systems that prevent those mistakes from recurring. Your work will result in more consistent annotations, better-trained pilots, clearer operating guidelines, and higher-quality robot data for our AI teams.\nExpected Compensation\n$25 - $45/hr\nEqual Employment Opportunity Statement\nWe are an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 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