{"id":2868248,"url":"https://alion.io/job/umatr-forward-deployed-engineer-voice-ai-llm-agents","title":"Forward Deployed Engineer | Voice AI & LLM Agents","company":{"id":2053453,"name":"UMATR","domain":"umatr.io","url":"https://alion.io/company/umatr","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":155000,"max_usd":346000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":370},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"LLM","optional":false},{"name":"NLP","optional":false},{"name":"Prompt Engineering","optional":false}],"status":"live","first_seen_at":"2026-10-19T08:42:22Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T07:35:00Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We're partnering with a fast-growing AI startup that's transforming how healthcare organisations operate through intelligent automation.\nThey're developing AI-powered agents and conversational systems that help large healthcare organisations streamline complex workflows, improve efficiency and reduce manual processes.\nTheir technology is already being used by major healthcare organisations across the US, and with demand growing rapidly, they're expanding their engineering team.\nAbout the Role\nWe're looking for a FDE to design, build and deploy intelligent conversational AI agents for enterprise customers.\nYou'll work with LLMs, Voice AI, prompt engineering and agentic workflows, developing systems capable of handling complex conversations, making decisions and completing structured tasks.\nThis is a hands-on, customer-facing role where you'll work closely with clients to understand their requirements, build tailored AI solutions and continuously improve performance using real-world data.\nResponsibilities\nDesign and deploy LLM-powered conversational and Voice AI agents.\nBuild agentic workflows, including prompts, conversation flows and state management.\nDevelop AI evaluation and testing frameworks to improve accuracy, consistency and reliability.\nWork directly with enterprise customers to translate requirements into working AI solutions.\nOptimise agent performance through testing, monitoring and production feedback.\nDevelop structured scoring systems, guardrails and conversation logic.\nCollaborate with product and engineering teams to improve AI capabilities.\nRequirements\n2+ years of software engineering experience, ideally with a full-stack background.\n1+ years of hands-on experience building LLM applications, NLP systems or AI agents in production.\nExperience developing AI agent workflows, including prompt engineering and structured conversation flows.\nUnderstanding of LLM evaluation, agent orchestration and conversational AI.\nExperience with AI testing, evaluation or QA frameworks.\nComfortable working directly with customers and translating requirements into technical solutions.\nStrong analytical and problem-solving skills.\nInterested? 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