{"id":1358097,"url":"https://alion.io/job/umgc-manager-endpoint-engineering","title":"Manager, Endpoint Engineering","company":{"id":1781628,"name":"University of Maryland Global Campus","domain":"umgc.edu","url":"https://alion.io/company/umgc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":64,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Adelphi, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-09-30T00:41:57Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Manager, Endpoint EngineeringEnd User ComputingUS Exempt RegularFull timeStateside Exempt 4.1SS-Manager, Endpoint Engineering\nIT Operations\nExempt Regular 4.1\nLocation: Adelphi, MD\nSummary:\nThe Manager, Endpoint Engineering leads the delivery and execution of enterprise endpoint engineering services to ensure secure, standardized, and automated management of desktops, laptops, mobile devices, and other endpoint technologies. This role is responsible for driving endpoint reliability, scalability, and compliance while managing a team of engineers and collaborating with cybersecurity, infrastructure, and service management teams to support a modern digital workplace.\nDuties and Responsibilities:\nEndpoint Engineering Leadership & Operations\nLead and manage endpoint engineering staff and daily operations, ensuring effective delivery of configuration, deployment, and lifecycle management services.\n\nEndpoint Configuration, Deployment & Automation\nOversee endpoint builds, software packaging, patching, and zero-touch provisioning using UEM/MDM platforms to maintain scalability and consistency across environments.\n\nSecurity, Compliance & Patch Management\nEnsure endpoints meet organizational security standards through patching, encryption, compliance monitoring, and collaboration with cybersecurity teams.\n\nStrategy Execution & Continuous Improvement\nSupport execution of endpoint engineering strategy, roadmap, and standards, identifying opportunities to improve automation, efficiency, and user experience.\n\nOperational Excellence & ITSM Alignment\nEnsure adherence to ITSM processes (incident, problem, change management), support escalations, and drive root cause analysis for recurring issues.\n\nCross-functional Collaboration & Vendor Coordination\nPartner with infrastructure, identity, cybersecurity, and service teams, as well as vendors, to deliver integrated endpoint solutions and resolve complex technical challenges.\n\nCompetencies :\nTechnical leadership and team management\n\nStrong analytical and problem-solving skills\n\nProcess discipline and operational governance (ITSM alignment)\n\nCommunication and stakeholder engagement\n\nStrategic thinking with execution focus\n\nCollaboration across cross-functional IT teams\n\nContinuous improvement and automation mindset\n\nSkills :\nEndpoint engineering and configuration management (Windows, macOS, mobile)\n\nUEM/MDM platforms (e.g., Intune, Jamf, Azure Virtual Desktop, Workspace ONE, MECM/SCCM)\n\nSoftware packaging, deployment, and lifecycle management\n\nPatch management and vulnerability remediation\n\nEndpoint security controls (encryption, EDR, compliance policies)\n\nAutomation (zero-touch provisioning, scripting, configuration-as-code)\n\nEndpoint monitoring, reporting, and compliance tools\n\nITSM tools and processes (incident, change, problem management)\n\nAsset management and endpoint inventory governance\n\nEducation & Experience Requirements:\nEducation:\nBachelor's degree\nExperience:\n5-7 years of experience in endpoint engineering, desktop engineering, systems administration, or EUC roles\n\n1-3+ years of leadership or supervisory experience in endpoint or device management environments\n\nExperience with enterprise endpoint tools and automation platforms\n\nCertifications:\nNot required, but relevant certifications (e.g., Microsoft, Jamf, ITIL) are beneficial\n\nPreferred Experience Requirements:\nEducation:\nBachelor's Degree\nInformation Systems, Information Technology, Computer Science, Cybersecurity, or related field (or equivalent experience).\n\nExperience:\n7-10 years of total experience in endpoint engineering or end-user computing environments\n\n5-7 years of leadership experience managing endpoint engineering or desktop engineering teams\n\nPrior experience in a Manager, Endpoint Engineering or similar leadership role\n\nCertifications:\nITIL Foundation or equivalent ITSM certification\n\nMicrosoft Endpoint Manager / Intune, Jamf, or Workspace ONE certifications\n\nSecurity-related certifications (e.g., Security+, CISSP - preferred but not required)\n\nAll submissions should include a cover letter and resume.\nThe University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.\nWorkplace Accommodations:\nThe University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidatescan contact Employee Accommodations via email .\nBenefits Package Highlights:\nGenerous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years).For part-time employees, time off rates will be prorated based on the number of hours worked.\n\nComprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.\n\nInsurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.\n\nFlexible Spending Accounts: Available for medical and dependent care expenses.\n\nRetirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).\n\nSupplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.\n\nTuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.\n\nHiring Range:\n$115,000.00 - $130,000.00","description_format":"text","description_chars":6634,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education","Endpoint Security"],"lifecycle":[{"event":"open","at":"2026-09-27T22:57:47Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.599,"p_room":0.9,"age_days":13,"expected_fill_days":31,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":true},"html_url":"https://alion.io/job/umgc-manager-endpoint-engineering","json_url":"https://alion.io/job/umgc-manager-endpoint-engineering.json","meta":{"generated_at":"2026-09-30T02:44:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1946,"day_limit":5000,"remaining_today":3054,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}