Showroom Manager

Position Overview

The Showroom Sales Lead will manage all day to day activities related to the design center.  This position is primarily responsible for managing the inside sales team, and creating a successful experience for the customer.  The Showroom Sales Lead will directly and indirectly assist in generating slab selections of all UMI products.  Will focus on fabricators, designers, remodelers, and select builders as well as retail customers. Will also work showroom hours.

JOB RESPONSIBILITIES:

• Manage the showroom team including but not limited to scheduling, training, coaching
• Manage showroom team schedules
• Responsible for the showroom including opening and closing
• Working with Fabricators, Designers, Builders and their clients on coordinating design appointments and assist customer in slab selection with respect to style, location, and color
• Maintaining the organization and appearance of the showroom
• Resolve customer issues
• Schedule training sessions as necessary
• Enter orders into computer system, work with operations regarding order and delivery
• Follow up to ensure customer satisfaction
• Participate in floor rotation, including some Saturdays
• Making sure showroom product selection is updated and efficient for customer and sales team use

ACCOUNTABILITIES AND PERFORMANCE MEASURES:

• Maintain a high level of professionalism and positive attitude at all times
• Team member and Customer Engagement
• Attention to Detail
• Well Organized
• Sense of urgency
• Accuracy in all processes
• Follow up with all processes

Work environment & Physical demands

• Ability to work inside and outside in both climate controlled and non-climate-controlled environments.
• Business/professional dress attire, per established in the company’s handbook (see office attire policy)
• Must be able to be on feet most of the day walking customers around the showroom as well as the warehouse.

REQUIREMENTS/EDUCATION AND EXPERIENCE:

• 3 - 5 years’ experience/hands-on knowledge within stone/quartz industry
• Self-motivated, driven to close sales
• Ability to communicate at all levels, both inside and outside of the Company
• Computer literate; working knowledge of MS Office
• Bilingual preferred (English/Spanish)

BENEFITS

Medical

Dental

Vision

Employer Paid Basic Employee Life and AD&D Insurance

Employer Paid Long Term Disability

Flexible Spending Accounts

Voluntary Short-Term Disability

Voluntary Life and AD&D Insurance

Voluntary Accident Insurance

Voluntary Critical Illness Insurance

EEO

At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES

Please note:  this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

PRIVACY NOTICE

We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.

This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.

By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at [email protected].