{"id":3277152,"url":"https://alion.io/job/umniah-uxui-sr-specialist","title":"UX/UI Sr. Specialist","company":{"id":49339,"name":"Umniah","domain":"umniah.com","url":"https://alion.io/company/umniah","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Design","role_family":"Design","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amman, Jordan"],"countries":["JO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":54000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1444},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":true},{"name":"Jira","optional":true},{"name":"Magento","optional":true},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2026-10-26T13:29:32Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-04T01:03:57Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Key Responsibilities: \nDesign the customer journeys and screens across the Umniah digital touchpoints, covering browsing, purchase, payment, registration, recharge, bill viewing, plan change and support, and produce the user flows, wireframes, interactive prototypes and final designs required for development.\nMap and maintain the journey documentation, including the business rules, verification steps, error messages and the points where the journey continues in a shop or with Customer Care, and update it with every release.\nAnalyze customer behavior using analytics, session recordings and heat maps, and issue a monthly experience report showing the main drop off points, the likely cause, and a prioritized improvement plan.\nConduct usability testing with customers before development starts, including field visits to shops and customer care locations, and report the issues found with their severity and the recommended correction.\nMaintain the shared design system and component library in line with Umniah brand guidelines, and apply the design standards for bilingual Arabic and English design and for accessibility to Web Content Accessibility Guidelines Level AA.\nPrepare the design handover for development, including annotated designs, specifications, assets and acceptance criteria, and support the development team throughout the build.\nReview the delivered build against the approved design before go live, record the deviations with severity, retest after correction, and support User Acceptance Testing from a user experience point of view.\nDefine the success measures for each design change, support comparison testing and personalization use cases, report the result after release with a recommendation, and coordinate with Digital Product Owners, Engineering, Information Technology, Customer Experience, Retail, Customer Care, Commercial and Communication on design scope, feasibility and priority.\nEducation: \nBachelor's degree in graphic design, Visual Communication, Digital Media or Multimedia Design, Interaction Design or Human Computer Interaction, Computer Science, Software Engineering, Information Technology or any related field.\nLevel of Experience: \nIntermediate Experience (5-8Yrs) in user experience and user interface design for live transactional websites and mobile applications, such as electronic commerce or self-care applications. The experience must be hands-on and include full redesign projects delivered from research to release.\nTechnical Skills & Knowledge:\nDesign end-to-end customer journeys, user flows, and information architecture.\nCreate wireframes, interactive prototypes, and high-fidelity interfaces.\nBuild design systems and reusable components for web and mobile.\nDesign bilingual Arabic and English experiences, including right-to-left layouts.\nMap omnichannel journeys across digital channels, shops, and agent interactions.\nPlan and conduct usability testing and use data to support design decisions.\nDesign e-commerce checkout and digital payment journeys.\nPrepare design handovers for development and review builds.\nApply accessibility best practices in line with WCAG 2.2 Level AA.\nCertifications & Licensure:\nDesirable:\nNielsen Norman Group User Experience Certification\nTools & Systems:\nEssential:\nFigma, Google Analytics 4, a backlog and delivery tracking tool such as Jira or an equivalent, Microsoft 365.\nDesirable:\nMagento 2, Insider One or a similar personalization platform, session recording and usability testing tools.","description_format":"text","description_chars":3500,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-26T15:09:43Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.877,"p_room":0.788,"age_days":7,"expected_fill_days":10,"reasons":["conf:3","velocity","win:late"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/umniah-uxui-sr-specialist","json_url":"https://alion.io/job/umniah-uxui-sr-specialist.json","meta":{"generated_at":"2026-11-04T06:14:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9703,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49339},"rest":"https://alion.io/mcp/rest/get_company?id=49339"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fumniah-uxui-sr-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fumniah-uxui-sr-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fumniah-uxui-sr-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/umniah-uxui-sr-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fumniah-uxui-sr-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3277152}},{"tool":"search_jobs","arguments":{"company":"umniah.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3277152},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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