{"id":1549295,"url":"https://alion.io/job/umpisainc-communications-specialist-client-site-with-relocation-package-2","title":"Communications Specialist (Client-site with relocation package)","company":{"id":5385,"name":"Umpisa","domain":"umpisainc.com","url":"https://alion.io/company/umpisainc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Communications","role_family":"Communications","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":30000,"period":"year","method":null,"sample_n":2837},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Canva","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Outlook","optional":false},{"name":"Scrum","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-30T23:33:51Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-20T07:22:05Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.\nUmpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.\nWe create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.\nEssential Skills:\nAligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity\nStrong communication skills\nStrong problem solving and analytical skills\nExcellent problem-solving ability\nWould like to work as part of a self-organizing Scrum team in a scaled agile framework\nProactive and quality-focused mindset\nMust be a self-starter and loves to collaborate with the team and client\nJob Summary\nThe Communications Specialist is responsible for supporting internal communications and engagement initiatives related to IT systems, projects, and digital tools across the bank. The role focuses on ensuring clear, timely, and user-friendly communication to help employees understand, adopt, and effectively use IT services and solutions. The role works closely with IT teams, project managers, and change partners to translate technical information into clear messages, develop communication materials, and support rollout and adoption activities.\nRequirements\n1. IT Communications Planning & Support\nAssist in the development and execution of communication plans supporting IT initiatives, system enhancements, and technology rollouts.\nHelp identify communication needs, audience segments, timing, and appropriate channels for IT-related announcements and updates. \nSupport the identification of potential communication risks, gaps, or dependencies that may affect user understanding or adoption.\n2. Content Creation & Engagement\nDevelop clear, engaging, and user-friendly communication materials such as announcements, emails, FAQs, quick reference guides, infographics, posters, and short videos.\nTranslate technical or complex IT concepts into simple, business-friendly language suitable for non-technical audiences.\nAssist in maintaining and updating IT communication repositories, intranet pages, or knowledge bases.\n3. Stakeholder Coordination & User Support\nCoordinate with IT project teams to gather accurate and up-to-date information for communication materials.\nSupport the organization and promotion of IT-related activities such as system demos, roadshows, briefings, orientations, and learning sessions.\n4. Adoption & Reinforcement Activities\nSupport post-launch communication and reinforcement activities to sustain awareness, engagement, and correct usage of IT tools.\nAssist in gathering basic feedback from users (e.g., surveys, informal inputs) to assess communication effectiveness and user understanding.\nContribute ideas to improve employee experience and engagement related to IT services.\n5. Project & Administrative Support\nParticipate in project meetings as needed and provide communication-related updates or inputs.\nTrack communication deliverables, timelines, and approvals to ensure timely execution.\nPerform other communication or coordination tasks that may be assigned by the immediate supervisor.\nQualifications\n Bachelor's degree in Communications, Marketing, Information Technology, Business Administration, or a related field. \n At least 2-4 years of experience in corporate communications, internal communications, change management, project coordination, or a similar role, preferably within an IT or technology-driven environment. \n Excellent written and verbal communication skills, with the ability to simplify technical concepts into clear, user-friendly messages. \n Experience creating communication materials such as emails, newsletters, announcements, user guides, FAQs, presentations, infographics, and other engagement content. \n Strong organizational and project coordination skills, with the ability to manage multiple communication deliverables and meet deadlines. \n Experience coordinating with cross-functional teams and stakeholders to gather information and ensure communication accuracy. \n Familiarity with communication planning, stakeholder engagement, and user adoption initiatives for IT projects or digital transformation programs is an advantage. \n Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and collaboration tools such as Microsoft Teams or SharePoint. \n Experience using design or content creation tools (e.g., Canva, Adobe Creative Suite, or similar) is an advantage. \n Basic knowledge of intranet or content management systems is a plus. \n Strong attention to detail, problem-solving skills, and the ability to work independently as well as collaboratively in a fast-paced environment. \n Customer-focused mindset with a passion for improving employee experience and user engagement. \n Experience 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