IT Business Analyst ( with Project Management Experience)

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub.

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Duties & Responsibilities

• Gather, analyze, and document business requirements for the implementation of IT systems, enhancements, and new features.
• Lead requirements gathering and project activities, working closely with business users, development teams, and other stakeholders to ensure business requirements, project scope, timelines, and deliverables are clearly defined and aligned.
• Support project planning, tracking, and monitoring of requirements, deliverables, timelines, and dependencies.
• Evaluate existing business processes and systems, identify business requirements, and recommend solutions to improve business processes and maximize business opportunities.
• Facilitate and/or support stakeholder meetings, workshops, and discussions to elicit, clarify, and validate business requirements.
• Review business documents and stakeholder inputs to support requirements gathering and project activities.
• Prepare and maintain Business Requirements Documents (BRD) for use throughout project development, testing, and implementation.
• Develop Business Process Documents (BPD) to serve as references for business users and stakeholders during and after process implementation.
• Create and maintain a Requirements Traceability Matrix (RTM) to track requirements and ensure proper delivery and validation of project features.
• Monitor requirements and project deliverables to identify gaps, risks, dependencies, and potential issues that may impact project timelines or scope.
• Manage defects by ensuring timely tracking, verification, and resolution from reporting through closure.
• Translate business requirements into functional test cases and support testing activities.
• Assist users in clarifying requirements and defining acceptance criteria for system testing.
• Coordinate with cross-functional teams to ensure requirements are properly communicated and implemented.
• Provide project updates, documentation, and status reports as needed.
• Support the Project Manager in coordinating project activities and ensuring deliverables are completed within agreed timelines.

Requirements

• Bachelor's Degree in Computer Engineering, Computer Science, Information Technology, or a related field.

• At least 5 years of experience in Business Analysis, preferably within Software Engineering, Software Testing, or IT implementation projects.
• Previous experience or background in Project Management, Project Coordination, or supporting IT projects.
• Experience working with project teams and coordinating with business, technical, and cross-functional stakeholders.
• Hands-on experience with bug-tracking tools such as Jira, Mantis, or Bugzilla.
• Strong understanding of the Software Development Life Cycle (SDLC), project documentation, standards, and methodologies.
• Experience creating BRD, BPD, and RTM.
• Experience defining and documenting business process workflows for system implementation.
• Experience writing test plans and test cases, executing tests, and preparing test reports.
• Experience tracking project requirements, deliverables, issues, risks, and dependencies is an advantage.
• Excellent analytical, communication, stakeholder management, and problem-solving skills.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Ability to work collaboratively with cross-functional teams and support projects from requirements gathering through testing and implementation.
• Experience in the logistics industry is a plus.