{"id":2232829,"url":"https://alion.io/job/uncle-mikes-bake-shoppe-customer-experience-specialist-appleton","title":"Customer Experience Specialist Appleton","company":{"id":694065,"name":"Uncle Mike's Bake Shoppe","domain":"unclemikesbakeshoppe.com","url":"https://alion.io/company/unclemikesbakeshoppe","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"A","score":95,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":374,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Appleton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T19:39:09Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-26T00:54:03Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":14},"description":"At Uncle Mike’s, we believe every visit should feel warm, welcoming, and memorable. Our Customer Experience Specialists are the friendly faces of our bakery, focused on creating outstanding customer experiences from the moment guests walk in until they leave with their favorite treats!\nAs a Customer Experience Specialist, you’ll greet customers, answer questions, guide them through our bakery offerings, and assist with checkout. You’ll play an important role in ensuring every guest feels cared for, valued, and excited to return.\nBenefits & Perks\nFree coffee and bakery items while you work\nHoliday pay (Full time)\nFlexible PTO that never expires - use it when you need it, no pressure (Full time)\n25% discount at all locations\nResponsibilities\nWarmly greet customers and create a welcoming atmosphere\nAssist guests with product questions, recommendations, and special requests\nShare knowledge of bakery items, seasonal offerings, and specials\nPrepare and serve espresso drinks, coffee, and other beverages to order\nAccurately ring up purchases, handle cash and credit payments\nGuide customers through our bakery experience with professionalism and enthusiasm.\nMaintain cleanliness and organization in customer areas (displays, counters, etc.)\nCollaborate with team members to ensure smooth daily operations.\nAddress customer concerns with empathy and provide quick resolutions\nOpener shift includes filling bakery cases, making coffee, cutting samples, filling orders\nClosing shift includes cleaning cases and the coffee area\nJob Requirements\nFriendly, positive, and customer-focused attitude.\nStrong communication and interpersonal skills.\nAbility to work efficiently in a fast-paced environment.\nComfortable handling transactions and operating a register (training provided).\nReliable, punctual, and team-oriented.\nWillingness to learn about bakery products, coffee drinks and share knowledge with guests.\nAbility to stand for extended periods and lift up to 25 lbs (or an amount suited to your bakery’s needs).\nPrevious customer service or retail experience is a plus but not required.","description_format":"text","description_chars":2094,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Bakery & Pastry"],"lifecycle":[{"event":"open","at":"2026-10-10T22:17:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":14,"expected_fill_days":374,"reasons":["conf:3","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/uncle-mikes-bake-shoppe-customer-experience-specialist-appleton","json_url":"https://alion.io/job/uncle-mikes-bake-shoppe-customer-experience-specialist-appleton.json","meta":{"generated_at":"2026-10-26T01:11:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1598,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694065},"rest":"https://alion.io/mcp/rest/get_company?id=694065"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funcle-mikes-bake-shoppe-customer-experience-specialist-appleton"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funcle-mikes-bake-shoppe-customer-experience-specialist-appleton"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funcle-mikes-bake-shoppe-customer-experience-specialist-appleton"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uncle-mikes-bake-shoppe-customer-experience-specialist-appleton\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funcle-mikes-bake-shoppe-customer-experience-specialist-appleton"}]}