{"id":1942402,"url":"https://alion.io/job/under-canvas-2027-front-desk-supervisor-2","title":"2027 Front Desk Supervisor","company":{"id":1807281,"name":"Under Canvas","domain":"undercanvas.com","url":"https://alion.io/company/undercanvas","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":78,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Surry, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T04:07:13Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-25T08:26:19Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Summary\nAs a Front Desk Supervisor with Under Canvas, you are responsible for the operation of the Front Desk and the supervision of the Camp Concierges and Night Auditors. You will engage with guests from the moment they arrive on site through the duration of their stay.\nYour goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests, including groups, families, and individuals varying in age, interests, and degrees of comfort with outdoor elements.\nThis is a seasonal, hourly position and includes team member housing for the duration of employment.\nCompetencies\nEffective Communication\nAdaptability\nDecision Making\nInitiative\nKey Responsibilities\nMaintain composure, take action, be resourceful, and remain solutions-minded in unpredictable situations such as weather, diverse guest needs, or incidents on property.\nProvide clear, accurate, complete, and timely communication.\nLearn and share your knowledge of local culture, activities, and adventure opportunities.\nAnticipate workflow and appropriately delegate tasks.\nIndependently resolve guest recovery situations while the Assistant General Manager or General Manager is not present.\nFind ways to streamline processes to maximize efficiency and resource utilization.\nYour love of the outdoors, combined with your commitment to delivering high standards of customer service, will be critical as you create a warm welcome for guests and visitors.\nGreet and check in guests at the reception desk before assisting them with transportation to their tent, taking them on a tour of the camp, and showcasing our amenities, activities, and food and beverage services.\nYour positive attitude, ability to listen to guests, and ability to predict and respond to their needs in a timely manner throughout their stay will lead to consistently positive guest feedback.\nParticipate in weekly and daily meetings to ensure the Camp Concierges and Night Audit team are well informed about activities offered on site and off site, upcoming events or groups, and any special events or arrivals.\nReconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing.\nEnsure you are working efficiently with available resources.\nAbility to meet deadlines and scheduling needs.\nAssist management in hiring, training, scheduling, and coaching employees.\nProperly assign rooms based on inventory, requests, and guarantees.\nLead the Front Desk team in Under Canvas sustainability efforts.\nWork with the Housekeeping Supervisor to ensure all lost-and-found items are properly handled.\nDevelop and maintain great relationships among team members and create a warm, fun environment where all feel welcome and appreciated.\nOther duties as assigned.\nPreferred Qualifications\nHigh School Diploma or GED.\n1+ years of prior supervisory experience.\nExperience in and/or ability to utilize POS and reservation systems.\nAbility to influence others, lead, and work as a team.\nSolutions-oriented mindset.\nStrong customer service and team leadership skills.\nAttention to detail.\nStrong communication skills; genuine, outgoing, friendly, and dynamic.\nAdditional Information\nThis position requires the individual to wear and work in personal protective equipment when applicable.\nThis position requires the ability to independently lift a minimum of 45 lbs.\nPhysical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.\nAbility to work in extreme weather conditions, including but not limited to heat, cold, rain, snow, humidity, and wind.\nThis position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.\nThis job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of Under Canvas.\nCompensation and Benefits\nUnder Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, team members may participate in:\nHealth Insurance\n401(k) (eligible if work hourly minimums as required by law)\nHeavily discounted tents for Under Canvas family and friends stays\nBar N Ranch lodge and cabin discounts\nLifestyle partner brand and industry discounts\nHousing available for employees only (no pets) and subject to fringe benefit and maintenance fee payroll deductions\nEmployee Assistance Program\nUnder Canvas is an Equal Employment Opportunity Employer and prohibits discrimination, harassment, and retaliation of any kind.\nWith locations near America’s most iconic national parks, and backed by KSL Capital Partners, Under Canvas is building a multi-brand platform with ambitious growth plans and a world-class team to support its expansion.","description_format":"text","description_chars":4969,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Vacation Rentals","Outdoor Sports"],"lifecycle":[{"event":"open","at":"2026-10-06T04:07:13Z"}],"visa":[],"liveness":{"score":94,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.943,"p_room":1,"age_days":19,"expected_fill_days":64,"reasons":["conf:2","wave","win:early","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/under-canvas-2027-front-desk-supervisor-2","json_url":"https://alion.io/job/under-canvas-2027-front-desk-supervisor-2.json","meta":{"generated_at":"2026-10-25T12:35:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18001,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1807281},"rest":"https://alion.io/mcp/rest/get_company?id=1807281"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funder-canvas-2027-front-desk-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funder-canvas-2027-front-desk-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funder-canvas-2027-front-desk-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/under-canvas-2027-front-desk-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funder-canvas-2027-front-desk-supervisor-2"}]}