{"id":1975860,"url":"https://alion.io/job/under-canvas-2027-lodge-supervisor","title":"2027 Lodge Supervisor","company":{"id":1807281,"name":"Under Canvas","domain":"undercanvas.com","url":"https://alion.io/company/undercanvas","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":78,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["West Yellowstone, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":23,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-06T20:53:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-28T09:06:49Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Job Summary\nThis is a unique opportunity to work outdoors close to some of the country's most popular national parks. As an Lodge Supervisor, you partner closely with the General Manager (GM) and Assistant General Manager (AGM) to ensure the camp delivers exceptional guest experiences. The Lodge Supervisor serves as an expert in customer service and operational processes, collaborating daily with team members from front desk, maintenance, housekeeping, and food & beverage. The Lodge Supervisor would be directly responsible for managing the Camp Concierge, Guest Experience Coordinator, and Housekeeping teams. Together with the GM and AGM, the Lodge Supervisor communicates goals and expectations to the team and assists where needed.\nThis is aseasonal,non-exempt position.\nResponsibilities\nCross trained in multiple property departments\nThink critically to respond and react quickly to ever changing situations on property\nDeliver clear expectations to the team in all operational areas\nProfessional in all internal and external communications\nMaintain a positive and open-minded attitude\nHelp and support guest and team member issues quickly and efficiently\nAssist in interviews and hiring\nObserve corrective action delivery to team members\nDelegate tasks ensuring follow through and completion\nAble to run the camp and work independently with minimal oversight\nFind ways to streamline processes to maximize efficiency and resource use\nEstablish and maintain relationships with local businesses and communities\nAssist with the development of creative outlets to engage team members and show appreciation or recognition on a consistent and regular basis\nBe growth oriented\nEvaluate, develop, and report on NPS and eNPS action plans\nMonitor financial performance to drive business decisions\nCreate synergy across property departments through strong leadership\nMeet with team members to support their growth and development\nCreate positive work environment that is guest-focused\nEnsure that all camp-level SOPs and expectations are implemented, updated, and maintained\nCollaborate with other members of camp management and the corporate team\nResponsible for oversight of approval, time andattendance and payroll, for the entire Rooms department\nPrioritize tasks effectively\nParticipate in camp level and company-wide meetings\nSubmit high quality work products in a timely manner\nRespond to guest reviews in the established time period\nOther duties as assigned\nCompetencies\nEffective Communication\nAdaptability\nDecision Making Initiative Inspiring Others\nFostering Learning and Development Planning and Organizing\nEducation\nHigh School Diploma or GED or applicable work experience\nWorking Conditions\nAbility to work outdoors for long periods of time, including during extreme heat and cold or weather events\nAbility to lift 301bs independently; all lifts over 31 lbs. require assistance from a co­ worker\nStand and walk over slippery and/or uneven natural walking surfaces for majority of workday\nBend and stoop\nObserve and respond to dangerous situations\nOperate guest transport carts and/or property vehicle\nPreferred Qualifications\nExperience in a supervisory position for at least 1 year, hospitality experience\nMust have a valid driver's license\nCompetently perform duties in absence of GM and AGM\nDemonstrated commitment to delivering high quality customer service\nGoal-oriented, results-driven, strong interpersonal and communication skills\nCommunicate in a clear and professional way\nInteract with a friendly, enthusiastic, positive attitude\nDemonstrate sound judgement, follow direction, and take decisive appropriate action\nLearn, embrace, and train team on company policies, practices, and procedures\nStrong organizational skills to execute and prioritize multiple tasks\nAble to influence and inspire teams\nAbility to work independently and meet deadlines on assigned projects\nProficiency in Microsoft Office Suite and in HMS and POS systems\nParticipate in educational and training opportunities\nUnderstanding of property management systems\nAdditional Information\nThis position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.\nThis job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under 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