{"id":3514584,"url":"https://alion.io/job/unhcr-psp-digital-and-comms-intern","title":"PSP Digital and Comms Intern","company":{"id":8510,"name":"UNHCR","domain":"unhcr.org","url":"https://alion.io/company/unhcr","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":29000,"period":"year","method":null,"sample_n":3075},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":false},{"name":"YouTube","optional":false},{"name":"Canva","optional":true},{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-30T09:41:59Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T06:40:23Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Deadline for Applications\nNovember 12, 2026Hardship Level (not applicable for home-based)\nA (least hardship)Family Type (not applicable for home-based)\nFamilyStaff Member / Affiliate Type\nInternshipTarget Start Date\n2026-12-01Terms of Reference\nOrganizational contextUNHCR, the UN Refugee Agency, launched Private Sector Partnerships (PSP) activities in Malaysia in 2017 with the aim to secure financial contributions from individual donors, corporations, and foundations. The development of this market was taken to broaden the organization’s supporter base and establish a sustainable source of income from the private sector within Malaysia. Ultimately, this will enable UNHCR to offer even greater support to refugees and other persons of concern, currently benefiting over 200,000 refugees in Malaysia.\nAs of 2022, UNHCR Malaysia has garnered the support of over 50,000 individual donors, a significant majority of whom contribute on a monthly basis. The Donor Recruitment program involves engaging in face-to-face fundraising efforts that compellingly present UNHCR's mission to the public and seek financial support from individual donors to support UNHCR programs across Malaysia and globally. In response to the growing number of supporters, PSP Malaysia also introduced a Donor Loyalty programme in 2020, focusing on fostering strong donor relations, cultivating loyalty, and supporting the donor development program.\nThe position\nThis position will take up duties arises from digital donor recruitment and digital communication activities. The incumbent's role, in relation to this requirement, is to support the expansion of UNHCR PSP programme in Malaysia, making use of all possible opportunities that may arise through various fundraising activities.\nDuties and responsibilities\n- Assist in reviewing, digitizing, scheduling and adapting web content from UNHCR local and global perspectives to enrich the content and interactions of emails, web sites, mobile and social media platforms (organic and paid) i.e. Facebook, Instagram, YouTube and etc., which target donors and prospects, in order to leverage the awareness, engagement, and optimize donation performance to meet with the programs’ objectives.\n- Assist in analyze and provide user journeys, mobile and social media insights, and to optimize the engagement and conversion performance and then execute the implementation to increase the acquisition and engagement programmes;\n- Assist in producing, consolidate and coordinate all digital assets between UNHCR offices and external to ensure programs' execution efficiency and effectiveness in order to meet the campaigns objectives;\n- Assist in planning and organising digital advertisements, fundraising & communications-focused events and other activities to generate brand awareness and funding for UNHCR.\n- Assist in agencies determining the promotional tactic to increase web traffic and engagement that meet the programs’ objectives and conversions; including assisting on organising events and coordination with influencers.\nMinimum qualifications required\nIn order to be considered for an internship, candidates must meet the following eligibility criteria:\n- Be either a recent graduate (having completed their studies within two years of applying) or a current student in a graduate/undergraduate school programme from a university or higher education facility accredited by IAU/UNESCO; and\n- Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR.\nNOTE: An individual whose father, mother, son, daughter, brother or sister is a staff member of UNHCR, including a Temporary Appointment holder or a member of the Affiliate Workforce, is not eligible for an internship.\nDesirable qualifications and skills\n- Proficiency in Microsoft Office 360 (Excel, Words, PowerPoint and Outlook).\n- Familiar with digital and social media management.\n- Experience in photo/video editing using Canva, Capcut or Adobe Creative Suite.\nConditions\nIt is a full/part-time role with working hours starting from 9.00am to 6:00pm Monday to Friday (40 hours per week). The successful candidate will be assigned to support the team in Kuala Lumpur, Malaysia.\nObtaining and renewing current visas and residence permits including all associated costs, are the primary responsibility of the intern. UNHCR may assist by providing supporting documentation if needed.\nRecruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.\nAllowance: Interns who do not receive financial support from an outside party will receive an allowance to partially help to cover the cost of food, local transportation and living expenses.\nStandard Job Description\nRequired Languages\nEnglish,\nMalay,\nDesired Languages\n,\n,\nAdditional Qualifications\nSkills\nEducation\nCertifications\nWork Experience\nOther information\nThis position doesn't require a functional clearance Remote\nNo","description_format":"text","description_chars":5006,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-30T09:41:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":14,"reasons":["conf:11","win:early","comp:junior"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/unhcr-psp-digital-and-comms-intern","json_url":"https://alion.io/job/unhcr-psp-digital-and-comms-intern.json","meta":{"generated_at":"2026-11-01T11:34:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17873,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8510},"rest":"https://alion.io/mcp/rest/get_company?id=8510"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funhcr-psp-digital-and-comms-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funhcr-psp-digital-and-comms-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funhcr-psp-digital-and-comms-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/unhcr-psp-digital-and-comms-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funhcr-psp-digital-and-comms-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3514584}},{"tool":"search_jobs","arguments":{"company":"unhcr.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3514584},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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