{"id":157962,"url":"https://alion.io/job/uni-systems-soc-analyst-team-supervisor","title":"SOC Analyst Team Supervisor","company":{"id":55545,"name":"Uni Systems","domain":"unisystems.com","url":"https://alion.io/company/uni-systems","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":88,"open_postings":8,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Security","role_family":"Security","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":75000,"period":"year","method":null,"sample_n":4941},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false},{"name":"Incident Management","optional":true},{"name":"MITRE ATT&CK","optional":true},{"name":"SIEM","optional":true}],"status":"live","first_seen_at":"2026-06-12T00:00:00Z","employer_posted_date":"2026-06-12","last_verified_at":"2026-10-18T11:40:00Z","board_verified":true,"closed_at":null,"days_open":128,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":128},"description":"We are continuously growing and we are looking for a SOC Analyst Team Supervisor to join our UniQue Security & Compliance Services team, part of our Professional Services Department.\nWhat will you be bringing to the team?\nThis is a key operational leadership role with responsibility for the day-to-day performance of the SOC Analyst function, the supervision of Level 1 and Level 2 analysts, and the consistent handling of security alerts and incidents.\nWe are looking for an experienced SOC professional with a strong record in leading analyst teams, coordinating complex investigations, managing high-severity incidents, and maintaining service quality in fast-paced or shift-based SOC environments.\nThe ideal candidate will combine mature incident-management judgment with strong people leadership, workload coordination, quality assurance, alert-fatigue management, and continuous improvement of triage and investigation practices.\nThe role will work closely with SOC Engineering, Incident Response, Threat Intelligence, infrastructure teams, clients, and business stakeholders to ensure that operational requirements are translated into effective processes and measurable service improvements.\nFor the SOC Analyst Team Supervisor position we expect you to:\nLead, supervise, and support the daily activities of Level 1 and Level 2 SOC Analysts.\nManage alert and case queues, shift coverage, workload distribution, priorities, and handovers to ensure operational continuity.\nOversee the full security incident lifecycle from detection and validation through classification, investigation, escalation, containment coordination, resolution, and closure.\n Act as the primary escalation point for complex, high-severity, or time-sensitive incidents.\n Coordinate major incidents and ensure timely and effective communication among analysts, technical teams, clients, management, and other stakeholders.\n Ensure incidents are classified, prioritized, documented, escalated, and handled in accordance with procedures, escalation matrices, SLAs, and contractual commitments.\n Review analyst investigations, evidence, escalation decisions, and incident reports to ensure quality, accuracy, and completeness.\n Provide real-time guidance and decision support to analysts during complex investigations and high-pressure situations.\nManage alert fatigue by monitoring alert volumes, repetitive detections, low-value alerts, analyst workload, queue ageing, and investigation effort.\nIdentify false positives, duplicate alerts, noisy use cases, detection gaps, and workflow inefficiencies, and coordinate tuning requirements with the SOC Engineering team.\nEnsure tuning and suppression activities improve efficiency without compromising detection coverage or increasing risk.\nDefine, monitor, and report SOC operational KPIs, including SLA compliance, backlog, response and resolution times, escalation quality, and false-positive rates.\nConduct case reviews, quality assurance checks, post-incident reviews, lessons learned, and corrective action follow-up.\nMaintain and improve triage criteria, analyst procedures playbooks, runbooks, escalation workflows, handover standards, and investigation templates.\nCoach, mentor, and develop SOC Analysts through feedback, knowledge sharing, training, and performance development activities.\nFoster accountability, collaboration, consistency, resilience, and sound decision-making across the team.\nPrepare incident summaries, operational reports, client updates, and management communications.\nCollaborate with SOC Engineering and other security teams to enhance detections, analyst tooling, automation, and overall SOC maturity.\nRequirements\nWhat do you need to succeed in this position?\nYour experience, skillset and qualifications are going to help you succeed in this position, moving forward.\nBachelor's degree in a relevant field (Cyber Security, Information Technology, Computer Science, Engineering etc.) is required. \nA Master’s degree in Information Security or relative discipline will be considered a plus.\nAt least 5 years of proven hands-on experience in Security Operations Center environments.\nAt least 3 years of demonstrated experience in leading, supervising, or coordinating Level 1 and Level 2 SOC Analyst teams.\nStrong experience managing analyst teams in 24x7, shift-based, managed-service, or similarly demanding SOC environments.\nAdvanced experience in security incident management, alert triage, investigations, escalation handling, and major incident coordination.\nProven ability to make sound decisions during complex or high-severity incidents and guide analysts through high-pressure situations.\nStrong understanding of incident classification, severity assessment, evidence handling, containment, remediation, recovery, and closure processes.\nDemonstrated expertise in alert-fatigue management, false-positive reduction, alert prioritization, queue optimization, and detection tuning governance.\nExperience defining and monitoring SOC KPIs, SLAs, quality metrics, operational thresholds, and team performance indicators.\nExperience developing and maintaining SOC procedures, playbooks, runbooks, escalation workflows, and shift-handover processes.\nWorking knowledge of SIEM, SOAR, EDR/XDR, NDR, threat intelligence, vulnerability management, identity security, and cloud security monitoring.\nGood understanding of MITRE ATT&CK and common threat scenarios, including phishing, malware, credential compromise, ransomware, lateral movement, and data exfiltration.\nRelevant industry certifications will be highly appreciated, such as CISSP, CISM, CompTIA CySA+, CompTIA Security+, GIAC certifications, EC-Council Certified SOC Analyst \nEffective people leadership skills with the ability to drive team performance and operational excellence, a clear decision-making during critical situations, and accountability under pressure.\nStrong analytical, prioritization, communication, stakeholder management, and problem-solving skills.\nExcellent written and verbal communication skills in English.\nBenefits\nWhat are we offering to our UniQue IT People?\n People-first approach and open environment to express your ideas\n Work-life balance and a hybrid work model\n Continuous training and development\n Opportunities to join innovation initiatives\n Ticket restaurant - meal vouchers\n Corporate laptop and equipment\n Corporate mobile phone subscription\n Health and insurance plan for you and your family members\n Employee consulting and guidance support by Ergonomia\n Discounts on the services and products of our Group’s companies\n Gift vouchers for major life milestones\n Special work schedule on summer Fridays and birthdays\n Our UniQue IT people are the most valuable part of Uni Systems; their knowledge and experience have made us the leading and reliable systems integrator of today and have contributed to our steady financial growth. We have created and are maintaining a stable working environment for our employees, with countless opportunities to innovate and thrive. Our work culture recognizes our UniQue IT people and supports the free sharing of ideas and the flow of information via open communication while appreciating and effectively utilizing the talents, skills, and perspectives of each employee.\nAt Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.","description_format":"text","description_chars":7625,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Greece","iso":"GR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","IT Consulting & Digital Transformation","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-06-12T00:00:00Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.264,"p_room":0.28,"age_days":127,"expected_fill_days":31,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/uni-systems-soc-analyst-team-supervisor","json_url":"https://alion.io/job/uni-systems-soc-analyst-team-supervisor.json","meta":{"generated_at":"2026-10-18T12:37:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18613,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":55545},"rest":"https://alion.io/mcp/rest/get_company?id=55545"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funi-systems-soc-analyst-team-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funi-systems-soc-analyst-team-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funi-systems-soc-analyst-team-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uni-systems-soc-analyst-team-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funi-systems-soc-analyst-team-supervisor"}]}