{"id":2632178,"url":"https://alion.io/job/unifonic-product-manager-data-insights","title":"Product Manager - Data & Insights","company":{"id":48928,"name":"Unifonic","domain":"unifonic.com","url":"https://alion.io/company/unifonic","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"A","score":88,"open_postings":32,"ghost_share":0,"stale_share":0.469,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":["SA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":95000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4091},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ClickHouse","optional":false},{"name":"dbt","optional":false},{"name":"Dimensional Modeling","optional":false},{"name":"ETL/ELT","optional":false},{"name":"GDPR","optional":false},{"name":"Looker","optional":false},{"name":"Metabase","optional":false},{"name":"Power BI","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"Vertica","optional":false},{"name":"AI Agents","optional":true},{"name":"Claude","optional":true},{"name":"Hallucination","optional":true},{"name":"LLM Guardrails","optional":true},{"name":"Lovable","optional":true}],"status":"live","first_seen_at":"2026-10-01T08:06:32Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-21T05:25:14Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":19},"description":"Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.\nWe pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!\nMeet the team!\nOur Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.\nAs a Product Manager, Data & Insights, you will lead the development of both customer-facing dashboards and internal reporting systems. This role sits at the intersection of product management, data engineering, and analytics, responsible for delivering intuitive, reliable, and scalable reporting experiences for both external users and internal stakeholders.\nYou will own the end-to-end product lifecycle for reporting capabilities-from customer research and data modeling through to delivery, governance, and continuous improvement. You will partner closely with data engineers, analysts, UX teams, and business stakeholders to build a robust data ecosystem that enables self-service analytics, supports compliance requirements, and delivers meaningful insights for executive decision-making.\nYou will also champion and lead data compliance initiatives across all Unifonic products, ensuring that data is managed responsibly, securely, and in alignment with organizational and regulatory requirements.\nHelp us shape the future of communication by:\nDefining and executing the roadmap for customer-facing analytics, reporting portals, and internal reporting infrastructure. Align reporting solutions with business goals and customer needs. Collaborate with leadership to prioritize initiatives based on impact, complexity, and business value. Be an advisor for other Product teams in data strategy and design.\n\nCollecting business and technical requirements from cross-functional stakeholders, including Finance, Operations, Customer Success, Product, and Engineering.\n\nDeveloping detailed feature requirements, user stories, acceptance criteria, and data contracts for reporting systems. Translate ambiguous business questions into well-defined reporting needs and KPIs.\n\nPartnering closely with data engineers to co-develop data models and data marts in the data warehouse (e.g., Snowflake, Qlik, Vertica). Understand schema design and how it impacts performance, usability, and extensibility of data reporting systems. Influence architectural decisions around extract-transform-load (ETL/ELT) processes and dimensional modeling.\n\nOwning and enforcing data governance standards, including data definitions, taxonomy, lineage, and version control.\n\nDefining processes for data quality verification and anomaly detection in collaboration with engineering and analytics teams. Be an advocate for data accuracy and a watchdog for misleading or incomplete insights.\n\nOwning the product experience and lifecycle for reporting and BI platforms (e.g., Looker, Tableau, Power BI, Sigma, or Mode).\n\nDefining self-service analytics capabilities for internal teams. Create feedback loops to continually improve dashboard usability and relevance for both internal and external users.\n\nActing as the bridge between technical and non-technical teams, translating business needs into technical requirements and vice versa. Present product updates, reporting insights, and metrics to executives and cross-functional teams. Facilitate decision-making on trade-offs related to data availability, accuracy, and reporting timelines.\n\nRequirements\nWhat you’ll bring:\n5+ years of experience in product management, data, analytics, or reporting platforms, with a strong focus on data-driven products.\n\nProven experience delivering customer-facing reporting products, dashboards, and internal analytics solutions.\n\nStrong understanding of data privacy, governance, and compliance frameworks, including GDPR and PDPL.\n\nExperience working cross-functionally with data engineers, analysts, product teams, UX, and business stakeholders.\n\nHands-on experience with data warehouses such as ClickHouse, Vertica, or Snowflake, and BI tools such as Metabase, Tableau, Looker, Power BI, or Sigma.\n\nStrong SQL skills and a solid understanding of data modeling concepts, including fact and dimension tables and star schemas.\n\nFamiliarity with ELT pipelines, dbt, and data orchestration tools is a plus.\n\nUnderstanding of data quality, data integrity, scalability, and performance considerations when building reporting solutions.\n\nAbility to define business KPIs and translate business and reporting needs into clear data and product requirements.\n\nExperience contributing to data governance, data integrity, and compliance initiatives.\n\nAbility to balance performance, usability, scalability, and cost when designing data and reporting solutions.\n\nStrong communication and stakeholder management skills, with the ability to translate complex data concepts into clear business requirements and insights.\n\nProven ability to lead cross-functional discussions, align stakeholders around data strategy, and communicate reporting goals and insights effectively.\n\nBachelor’s degree in Computer Science, Data Science, Business, Engineering, or a related field\n\nAI Proficiency:\nMinimum Level: L4 (Proficient). Applies AI across product discovery, specification, prototyping, and stakeholder communication.\n\nExpected : Uses AI to speed up research, specs, and prototyping, and personally owns the accuracy of every output.\n\nHands-on experience with Claude and Lovable. Writes structured prompts (role, context, constraints, format) and refines the prompt rather than patching outputs by hand.\n\nSynthesizes interviews, tickets, and reviews into themes and testable insights, and validates every insight against source data before sharing.\n\nDrafts PRDs, user stories, and executive updates with AI as a first-draft partner, then verifies every claim and number before it reaches leadership.\n\nBuilds clickable prototypes in Lovable to validate ideas with stakeholders, and is clear that a prototype is not production-ready.\n\nUnderstands how AI agents are built (prompts, tools, memory, guardrails) and proactively identifies workflows worth automating.\n\nFlags AI risks (hallucination, bias, data privacy, over-reliance) and knows what should and shouldn't be AI-assisted.\n\nCraft and Toolkit:\nStrong SQL and data analysis skills.\n\nExperience with data warehouses such as Snowflake, ClickHouse, or Vertica.\n\nKnowledge of data modeling, dimensional modeling, data marts, and data pipelines.\n\nExperience with BI and reporting tools such as Looker, Tableau, Power BI, Sigma, or Metabase.\n\nUnderstanding of ETL/ELT, dbt, and data orchestration.\n\nKnowledge of data governance, quality, lineage, and compliance.\n\nUnderstanding of GDPR, PDPL, and data privacy principles.\n\nAbility to define KPIs, data requirements, data contracts, and reporting specifications.\n\nUnderstanding of scalable, performant, and cost-effective reporting architectures.\n\nCharacter Traits:\nAnalytical thinking and problem-solving - approach problems clearly, use data, and find solutions.\n\nOwnership and accountability - take responsibility and follow projects through to completion.\n\nCommunication - explain ideas clearly and listen to others across teams.\n\nCollaboration - work well with others and support team goals.\n\nAdaptability and learning - adjust to change and keep learning new skills or tools.\n\nMentorship and knowledge sharing - help others grow and share what you know.\n\nResilience - stay calm under pressure and handle setbacks constructively.\n\nQuality and attention to detail - do work carefully and strive for improvement.\n\nAdvocacy and innovation - encourage best practices, efficiency, and new ideas\n\nAs a Unifone you’ll receive a range of benefits:\nCompetitive salary and bonus\n\nUnifonic share scheme (we are all owners!)\n\n30 holiday days after the first anniversary\n\nYour Birthday off!\n\nSpend up to 25 days per year working from anywhere in the world!\n\nPaid leave for new parents","description_format":"text","description_chars":8650,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Saudi Arabia","iso":"SA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-15T16:31:11Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":19,"expected_fill_days":35,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/unifonic-product-manager-data-insights","json_url":"https://alion.io/job/unifonic-product-manager-data-insights.json","meta":{"generated_at":"2026-10-21T07:31:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10697,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48928},"rest":"https://alion.io/mcp/rest/get_company?id=48928"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funifonic-product-manager-data-insights"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funifonic-product-manager-data-insights"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funifonic-product-manager-data-insights"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/unifonic-product-manager-data-insights\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funifonic-product-manager-data-insights"}]}