{"id":1756443,"url":"https://alion.io/job/uniguest-pre-sales-engineer","title":"Pre-Sales Engineer","company":{"id":1943792,"name":"Uniguest","domain":"uniguest.com","url":"https://alion.io/company/uniguest","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":174000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":168},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true}],"status":"live","first_seen_at":"2026-08-27T03:03:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-13T04:49:23Z","board_verified":false,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Pre-Sales Solutions Engineer - Digital Signage & IPTV\nUniguest is seeking a Pre-Sales Solutions Engineer to join our growing team. In this role, you will work directly with end clients, resellers, sales, design, and technical teams to understand business and technical requirements and configure Uniguest platforms to meet each customer’s needs.\nYou will help conceptualize, design, and present technical solutions, translating customer requirements into solutions that demonstrate the future vision of strategic projects. This includes supporting product demonstrations and evaluations, developing initial solution models and UX/UI concepts, and helping customers understand how Uniguest technology will integrate within their environment.\nIn this remote position, you will collaborate with clients, product managers, developers, sales teams, and channel partners throughout the pre-sales process. The successful candidate will be able to clearly communicate complex technical concepts and develop and document solution architecture, including deployment requirements, networking considerations, APIs, interfaces, integrations, and connections to other platforms and applications.\nPrimary Responsibilities\nIdentify and document business and stakeholder requirements for strategic projects, translating client needs into tailored solution designs, including required APIs, integrations, and interfaces.\n Partner with Commercial teams to position the Uniguest product portfolio and develop technical specifications and Statements of Work (SOWs) for proposals and agreements.\nSupport Sales throughout the sales cycle by providing technical expertise that helps advance opportunities and improve project conversion.\nCollaborate with Professional Services to define and support integrations between Uniguest solutions and customer environments.\nServe as a solution architect for client UX/UI and integration initiatives, developing technical diagrams and solution documentation as needed.\nSupport RFP and RFI responses as a technical member of the bid team.\nDeliver in-depth product demonstrations, clearly communicating Uniguest capabilities, value, and technical differentiators to prospective customers.\nSupport ad hoc UX/UI projects for existing customers.\nAssist with the training and certification of channel and reseller partners.\nMaintain strong knowledge of the functionality and technical architecture of the Uniguest product portfolio.\nStay current on digital signage, IPTV, AV, hospitality, and broader technology trends, and effectively communicate how Uniguest uses modern technology to differentiate its solutions in the market.\nExperience & Skills\nVisual design skills to create graphics/menus to match end-client expectations.\nCommand of the core concepts of HTTP, authentication-mechanisms, formal data structures.\nExperience working with UI/UX implementation in HTML/CSS or other is a plus.\nProven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills.\nAttention to detail, plus analytical and problem-solving capabilities.\nPositive, service-oriented approach\nRequired Qualifications\n3+ years of experience in a Pre-Sales, Sales Engineering, or Solutions Consultant role.\nBachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).\nA background in working with web API integrations.\nPrior experience/knowledge of one or more of the big cloud providers (AWS, Azure, GCP).\nTravel 40%\nWhat We Offer\nCompetitive Benefits Package*: Including health, dental, vision, and retirement plans (*dependent on position, location, and eligibility).\nEmployee Assistance Program (EAP): Support for personal and professional well-being.\nCareer Development: Opportunities for advancement within Uniguest’s growing global organization, especially for exceeding ARR targets.\nPerformance Commission Plan: Lucrative incentives tied to ARR and pipeline growth.\nEmployee Recognition Rewards Program: Acknowledging outstanding contributions.\nDynamic Work Environment: Collaborate with a passionate team across sales, presales, delivery, and support, backed by industry leaders like Samsung and Cisco.\nAbout Uniguest\nUniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our turnkey consumer-facing technology solutions include hardware and Digital Engagement software packages (IPTV, CMS, kiosks), system implementation, and 24/7/365 multi-lingual support for public space kiosks, digital signage, interactive TV, tablets, remote printing, and more. Designed to deliver consistent and safe experiences, Uniguest empowers clients like NCAA stadiums, QSR chains, and corporate enterprises to engage customers effectively.\n\nUniguest is committed to equal employment opportunity, prohibiting discrimination and harassment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other protected basis. 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